Any Cancer. Any Question. Phone 0800 CANCER (226 237)
For someone living with cancer, practical and emotional support is incredibly important. At the Cancer Society we are committed to providing professional supportive care and accommodation to those going through cancer treatment, and their supporters.
Our experienced cancer information nurses provide personalised support by phone through the 0800 Cancer Information Helpline and in person at Domain Lodge. This free service ensures that anyone facing a cancer diagnosis, or supporting someone with a cancer diagnosis, has easy access to a trained cancer nurse to help them understand their cancer and its treatment and find support. An extensive library is also available for browsing patients, family and supporters.
Counselling and Psychology:
During individual sessions our specialised counsellors offer support and skills to help people cope with difficult emotions, manage relationships, deal with uncertainty, make decisions and regain confidence.
In group sessions and weekly informal talks our counsellors provide the opportunity for people affected by cancer to meet others in a similar situation and learn practical skills for staying in control – the topics include riding the emotional rollercoaster, relaxation, supersizing your support, sleep and stress management, and finding a new normal.
Community Liaison Nurses:
Our qualified Community Liaison Nurses provide practical support to people recently diagnosed with cancer and their families, with a particular focus on those receiving treatment.
In the comfort of their clients’ own homes our nurses listen and offer empathy and encouragement, the nurses also answer questions about cancer, help manage cancer symptoms and treatment side effects and assist with overcoming practical difficulties like getting to treatment.
Free Cancer Talks:
Group programmes provide an opportunity for adults with cancer and their supporters to learn strategies for coping with cancer. These groups are FREE. They are run by experienced Cancer Society psychologists and are held at Domain Lodge and out in the community.
The Cancer Society's Domain Lodge is proud to offer a home away from home for people with cancer who have to travel long distances to receive treatment in Auckland.
Conveniently located across the road from the Auckland City Treatment Centre, Domain Lodge is a modern building set in beautiful gardens. The atmosphere is relaxed with friendly and understanding staff and guests are free to come and go as they please.
Domain Lodge is also home to the Cancer Society Auckland and our range of support services.
While priority is given to people with cancer, Domain Lodge is also open to the public. Income earned from guests helps us provide fully subsidised accommodation for people with cancer.
Who can stay at Domain Lodge?
Adult cancer patients, who live in Northland or outside the 100km radius from Auckland City Hospital, are able to stay at Domain Lodge while undergoing cancer treatment.
Patients who live inside the 100km radius can only be accepted under exceptional circumstances. If you do not qualify, our Transport to Treatment service may be able to help you. Please contact us to find out more.
Each patient is welcome to have one support person/caregiver stay with them providing they are able to share a room. Please note children under 18 years of age are unable to stay with patients or supporters/caregivers, but are welcome to visit during the day.
All patients staying at Domain Lodge need to be able to look after themselves individually or with the help of a supporter/caregiver.
Reservations and referrals
Accommodation referrals and reservations are made through hospital departments and oncology services. Once a referral has been received a letter will be sent confirming your booking at Domain Lodge.
Please inform us of any special disabilities when making a booking.
To make an appointment, booking, or to find out more information, please call us on (09) 308 0160 or to find out more call the Cancer Information Helpline on 0800 CANCER (226 237).
The Cancer Society Auckland has a large number of volunteers that help across all the different services:
Our well trained and committed Support Volunteers are an essential part of our Supportive Care Services. Through them we are able to offer:
- Transport to and from treatment
- Nourishing meals for people going through treatment
- Friendly support at the Auckland Oncology treatment centre
- Shared morning teas and meals for those staying at Domain Lodge
For cancer information and support phone the Cancer Information Helpline on 0800 CANCER (226 237) or email on