For over 65 years NASC and Personal Health Services - providing the client gives consent to be referred, a health professional, friend, family or the client themselves can make a referral to NASC. Please use this referral form and include the client's weight and height Counties Manukau Health NASC Referral Form
The NASC Service assesses all referrals for eligibility/need/risk. NASC will return referrals to the referrer if they do not have enough information or if the client does not meet the eligibility criteria for publically funded NASC services.
All referrals are given a priority rating. If urgent a Needs Assessor would be in contact with the client within 1-2 working days. While your referral is being processed should the need become urgent, you can phone and ask to discuss this with the Duty Needs Assessor on (09) 276 0044 ext 9622.
A comprehensive interRAI Needs Assessment may take up two hours; you are welcome to have family/whanau/friend and/or an interpreter with you during this assessment.
The Privacy Act, Patients Code of Rights and interRAI information will be discussed with you on the Needs Assessor's first visit and they will need to obtain your consent for the assessment. Please ensure that all dogs are restrained when expecting the Needs Assessor and that any hazards are identified to the Needs Assessor prior to their visit.
The assessment tool used is called "interRAI" - this is an internationally validated needs assessment tool and is completed electronically by the Needs Assessor while with you. The Needs Assessor will discuss possible support options with you and your family at this visit. This may be by including informal support through your family, friends and community services or by contracted services through one of the Counties Manukau Health contracted home support service providers, residential care facilities, or if you do not meet the criteria for publicly funded services the Needs Assessor will be able to discuss private payer options with you.
Following a Needs Assessment and the Service Co-ordination, a summary of your support plan will be sent to you and to your GP. A support plan is a letter that confirms which services have been arranged for you and who the provider responsible for providing these services will be. The provider will then contact you to arrange implementation of the services requested.
If you do not meet the criteria for publicly funded services the Needs Assessor will be able to discuss private payer options or you can use the "useful links" below to locate a provider with whom you or your family can arrange to contract privately with.
Household Management Support - to receive long term publicly funded Household Management [HHM] assistance clients must meet the eligibility criteria and are required to hold a current Community Services Card. For clients who do not meet the eligibility criteria for publicly funded HHM support these services can be contracted by the client through private providers [see the useful links below or view the Yellow Pages in the telephone book or via their website http://yellow.co.nz/]. For short term HHM assistance under Personal Health, HHM may be provided for up to 12 weeks if the clients meet the eligibility criteria.
Long Term Support Services - Chronic Health Conditions [LTS-CHC was IFP] - Applications are received by the NASC Service and are screened for eligibility using National and Regional guidelines.
For Long Term Support Service -Chronic Health Conditions people aged less than 65 years with a long term chronic health condition can be referred to NASC by a health professional. It is essential the Long Term Support Service Chronic Health Conditions application form is completed when making a referral.
For the above Long Term Support Service Chronic Health Conditions Service please download and use the CHC-LTS referral form
Other useful links and alternative community support (e.g. for finding providers for privately funded services)
Age Concern http://www.ageconcern.org.nz/
Age Concern provide Health Promotion, Elder Abuse and Neglect Prevention, Accredited Visiting Service, Handyman Fieldworker, Total Mobility Assessment, and comprehensive information support and advice for people over the age of 65 years, their whanau and carers.
Telephone: (09) 279 4331 ext 800
The Eldernet website provides timely, relevant information about services for older people in New Zealand. The Eldernet website includes a nationwide database directory and information about: community groups and organisations, retirement and lifestyle villages and living, home help services, respite care and short term options, aged care services, rest homes, residential care, private hospitals, dementia care, public hospitals and other third age services for seniors.
Ministry of Health website http://www.health.govt.nz/
Taikura Trust NASC http://www.taikura.org.nz/
Taikura Trust are the Auckland-based facilitators of support services for disabled people under the age of 65. If you are a disabled person, you may be eligible for Needs Assessment and Service Coordination funded by the Ministry of Health and provided by Taikura Trust.
Telephone: Freephone 0800 TAIKURA (0800 824 5872) or 278 6314 if calling from within Auckland.
Fax: General (09) 278 6315 or Referrals (09) 277 3890
Email: General or Referrals
Postal address: Taikura Trust, PO Box 23 054, Hunters Corner, Auckland 2155