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Public Service

Counties Manukau DHB Social Work

Hours

Weekdays: 8:00am - 4:30pm

After hours in EC: 4:00pm - 9:00pm

Weekends: 8:30am - 4:30pm

Description

What does a Social Worker do?

Social Workers are registered health professionals that provide a comprehensive social work service within Counties Manukau DHB.

They assess the social determinants of health that include: family supports, emotional support, housing, employment and financial status, any abuse, practical supports needed at home and access to health service providers and GPs. 

Within the Allied Health interdisciplinary Social Workers ensure that the patient and their families are able to cope with their social circumstances during and after their experience in hospital. They assist with budgeting and financial support, family support, child care, daily and emergency social services, supportive counselling, trauma debriefing, grief and loss counselling and other resources necessary for families. 

Social workers work across a range of areas such as: 

  • Acute Allied Health:  medical, surgical, women's health, paeds, emergency department
  • Renal and National Burns
  • Assessment Treatment and Rehabilitation
  • Child Development Community Services
  • Centre for Youth Health
  • Very High Intensity User Team
  • Spinal Unit
  • Home Health Care, providing services to people in the community.

Referral Expectations

A referral to see a social worker can be made by any other health professional or patients can self refer.

Referral Criteria to Social Work Service:

  • Supportive counselling – grief and loss, impact of hospitalisation, lifestyle changes, adjustment to newly diagnosed health status and traumatic births
  • Care and protection of children 
  • Discharge planning
  • Trauma - accident, amputations, acute presentation of illness
  • Stress and anxiety
  • Family violence
  • Elder abuse - physical, mental, financial, neglect
  • Suicide
  • Sexual violation
  • Terminal illness - palliative care
  • Death
  • Adoption and whangai adoption
  • Drug and alcohol
  • Conflict resolution - problem solving
  • Family/Carer issues
  • Frequent admissions

 Contact:

  • Social Work Section Head: Medical and Renal: (09) 276 0044 *8307
  • Social Work Section Head: Surgical: (09) 276 0044 *8382
  • Social Work Section Head: Assessment, Treatment and Rehabilitation and Spinal Unit: (09) 270 9008
  • Weekend Social Worker – 93 8044

 Hours of Service: 8am to 4.30pm  weekdays

                               8.30am to 4.30pm  weekends

Procedures / Treatments

  • Support Networks

    More

Charges

There are no charges for services to public patients if you are lawfully in New Zealand and meet the eligibility criteria set by the Ministry of Health.

If you do not meet the criteria, you will be required to pay for the full costs of any social work service that you need.

To check whether you meet the specified eligibility criteria, visit the Ministry of Health website:

 www.health.govt.nz

 

If there are any applicable charges, please phone the Accounts Receivable Office on (09) 276 0060. 

Location Information

Contact Details

Phone (09) 276 0000
Fax (09) 276 0156

Patient Enquiries (09) 276 5004

Info/Visiting Hours (09) 270 4799

Outpatient appointments
& surgical booking enquiries;
Ph (09) 277 1660
Fax (09) 277 1600
Customerservice@middlemore.co.nz

Street Address

Middlemore Hospital
Hospital Road
Otahuhu
Auckland

Postal Address

Private Bag 93311
Otahuhu
Auckland 1640
New Zealand

Map & more information

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