The Neonatal Intensive Care Unit (NICU) provides intensive care and specialist care for extremely premature infants through to full term infants within the central region. Infants' hospital stay can range from several hours to months. We also care for infants with birth abnormalities, some of whom need surgery and other specialties including genetics and metabolic services. We encourage and support the family to care for and make informed decisions for their infant/s.
Public Service
Capital & Coast DHB Neonatal Intensive Care Unit (NICU)
Procedures / Treatments
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NICU Community Team
The Neonatal Community Team coordinates the discharge planning process and provides education, resources and support that empowers families to meet the needs of their children in the clinical setting of the Neonatal Unit and in the family's home / community... More
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NICU Transport Team
About a third of the 800 admissions per year come from other hospitals within the region... More
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Visiting in NICU - Parent Information
Welcome and congratulations! Your baby has come to us for some extra special care... More
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Breastfeeding
Information on breastfeeding can be found on the Capital & Coast DHB Women's Health Obstetrics + Maternity Service Healthpoint page. More
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Car Seat Safety for NICU Babies
Infants need to be watched whenever a car seat is used to ensure their airway is kept clear... More
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Developmental Dysplasia of the Hip (DDH)
DDH describes a variety of conditions in which the ball and socket of the hip do not develop properly... More
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Hirschsprung's disease
Hirschsprung’s Disease occurs when some of the ganglion cells (nerve cells) that are normally present in the wall of the intestine (bowel) do not form properly while a baby is developing during pregnancy. More
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Hypoxic Ischemic Encephalopathy (HIE)
Your baby was not very well at birth because there was a lack of oxygen getting from the placenta to him/her during the delivery process... More
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Inguinal Hernia
Hernias occur when a small piece of bowel or intestine pushes through a weakness in the muscles of the abdominal wall. More
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Kangaroo Care
Kangaroo Care (KC) is a concept that is used worldwide in the care of newborn babies... More
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Mothers with Babies in NICU Staying in NICU or Ronald McDonald House
Congratulations on the birth of your baby. We understand that having a baby in NICU must be a difficult time for you and your family... More
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Moving from NICU to Ward 19
Ward 19 is located in the Children’s Hospital, situated alongside the new Regional Hospital... More
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Necrotising Enterocolitis (NEC)
“Necrotising” means the death of tissue, “entero” refers to the small intestine, “colo” to the large intestine, and “itis” means inflammation... More
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Neonatal Jaundice & Phototherapy
Jaundice is a common and normal finding in newborn babies... More
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Respiratory Distress Syndrome (RDS) and Transient Tachypnoea of the Newborn (TTN)
Neonatal RDS occurs in infants whose lungs have not yet fully developed... More
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Retinopathy of Prematurity (ROP)
Retinopathy of prematurity [ROP] is the abnormal development of blood vessels in the retina of the eye... More
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X-rays in NICU
Your baby’s doctors will make the decision as to whether an x-ray is necessary for your baby... More
Charges
New Zealand citizens or those who have obtained permanent residence are entitled to publicly funded healthcare.
Non-residents may be required to pay for their healthcare. If you were not born in New Zealand and have not previously shown evidence of residency you should bring your passport with you on your first visit to the hospital for verification.
To check if you will need to pay visit the Ministry of Health website www.moh.govt.nz/eligibility
Consultants
Visiting Hours
Parents may visit at any time, except nursing handover times 7 - 7.30am and 7 - 7.30pm. All other visitors are welcome strictly between 3.30pm and 6pm.
Refreshments
You can purchase meals from:
- Fuel coffee bar located in the main corridor by the purple lifts
- Wishbone located in the atrium of the main hospital
- The hospital shop is located in the atrium of the main hospital. It is open from 07:30 -17:30 Mon to Fri, 09:00 -15:00 Sat and Sun
Travel Directions
Finding your way around
You will find maps and signs throughout the hospital.
Map 1 - Displays entrances to Wellington Regional Hospital.
Map 2 - Displays the hospital levels and department locations
If you’re unsure of where to go, please ask a staff member. All staff members wear identity cards and are happy to help you.
Public Transport
A number of bus services pass by the main entrance of Wellington Hospital in Riddiford Street, Newtown. Details of times and bus numbers are available by calling (04) 801 7000 or visit the Metlink website.
For information about train timetables and fares, visit the TranzMetro website.
Accommodation
Whanau Care Services
Accommodation at Te Pehi Parata Whanau Whare for patients & whanau:
Temporary accommodation is provided for patients and whanau who are supporting an inpatient from outside the Capital & Coast District Health Board region.
Sometimes patients who are booked to have surgery at Wellington Hospital need to come in before their operation to be assessed by the doctors or nurses. They may be asked to be at hospital early on the morning of their surgery. This can be difficult for patients who live out of the Wellington region.
- Accommodation is limited with pre-booking advised. There is one room per whanau for three or four people depending on availability.
- Book through Whanau Care Services between 8:00am and 4:30pm Monday to Friday.
- Children must be accompanied by an adult.
- The cost of a room is $30.00 a night with a $10.00 refundable key bond.
Riddiford Building Hostel
There are also accommodation facilities within the Riddiford Building for patients and their relatives. There are 20 single rooms which cost $30 per night or $150 per week; children 12 years old and under are not charged. The rooms are provided with fresh linen and the kitchen is fully equipped with tea, coffee and sugar provided.
For enquiries or to make a booking, contact the Accommodation Manager on ext 5817.
Pharmacy
Medications are dispensed to inpatients while they are in hospital by the hospital pharmacy.
Retail pharmacies can be located in the Newtown shopping area which is a 10-minute walk from the hospital.
Security
Security orderlies are on duty 24 hours a day. They patrol all of the facilities on the hospital site.
The hospital and wards are locked down each night at 8:30pm. Security orderlies are stationed at the front of the hospital - enter from Riddiford Street Newtown. Level 2, Wellington Regional Hospital.
Other
Wheelchair Access
Wheelchair access is through the main entrance of Wellington Regional Hospital. Entry is via Riddiford Street, Newtown, or the underground car park.
Telephones
There are card and coin telephones in all the main corridors and foyers. If you cannot find one, please ask a staff member. Phone cards are available from the Atrium shop, main atrium foyer, Level 2 (Entry via Riddiford Street Newtown).
Banking Services
There is an ASB ATM cashflow machine in the main atrium foyer, Level 2, entry via Riddiford Street Newtown. This machine accepts most major cards. Branches of most banks can be found in Newtown, a five minute walk south from the Main Entrance on Riddiford Street.
NZ Post
A NZ Post box is located in the main atrium foyer, Level 2, entry via Riddiford Street Newtown.
Flowers, Gifts, Letters and Parcels
Flowers, gifts, letters or parcels should be clearly marked with the patient’s name and ward. Flowers are not allowed in the Intensive Care Unit (ICU).
Send letters and parcels to the address below:
Wellington Hospital
Private Bag 7902
Newtown
Wellington 6242
For delivery of flowers and gifts, the address is:
Wellington Hospital
Riddiford Street
Newtown 6021
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