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This page was last updated at 11:07AM on April 2, 2012

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Public Service

Starship Paediatric Pacific Family Support Unit

Hours

Monday to Friday:
8.00am to 4.30pm (wards)
11.30am to 8.00pm (Children's Emergency Department)

Description

Talofa lava, Kia orana, Malo e lelei, Fakalofa lahi atu, Taloha ni, Bula Vinaka, Namaste, Halo Ologeta, la Orana

The Pacific Family Support team provides social and cultural support to Pacific children and their families at Starship in their own language. Our commitment is to assist Pacific patients and families to receive the best care possible, and to work alongside ADHB staff and teams to deliver Pacific best practice for best health outcomes. The team is experienced in social work, community support, health promotion and education as well as in health management.

We offer a confidential service, and our Pacific Family Support workers can help you by:

  • assisting and explaining the services that are available to you or your family
  • explaining or discussing with hospital staff your cultural and/or religious values
  • supporting and/or advocating for you as requested
  • facilitating and/or organising your family member's discharge plan with health care professionals
  • helping you to understand any future treatment or follow-up
  • working with your health team
  • linking to GP and other services in the community at your request.

The team is located on level two of the Starship building.

Referral Expectations

Ask a staff member or ward clerk to make contact with a Pacific Family Support worker or phone 367 0000 ext 29500.

Location Information

Contact Details

Phone (09) 367 0000 ext 29500
Fax (09) 307 8937
Email mereanaw@adhb.govt.nz

Street Address

2 Park Road
Grafton
Auckland 1023

Postal Address

Starship Children's Health
Private Bag 92 024
Auckland Mail Centre
Auckland 1142
New Zealand

Map & more information

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