Manukau SuperClinic™ Referrals and Appointments Centre receives all referrals.
These are then forwarded to Module 4.
A paediatrician reviews all referrals which may be accepted or declined.
If a referral is accepted the following occurs:
- an appointment is offered
- is placed on a waiting list
- is managed as a 'virtual' appointment with a clinical plan of care being communicated to the referrer and/or caregiver.
Your Family Doctor / Referring Health Professional is advised of the outcome for all referrals - whether accepted or declined.
Appointments:
Once a suitable appointment time is agreed with the parent/caregiver a letter is sent to confirm appointment details. A reminder letter is sent the week before the appointment and either a reminder phone call or text is sent to the parent/caregiver prior to the appointment.
Please ensure the Family Doctor / Referring Health Professional has the patient's correct contact details.
It is important that if the patient is unable to attend an appointment with Kidz First Outpatient Care the parent/caregiver informs Manukau SuperClinic™ at the earliest opportunity. This appointment can then be offered to another patient.
