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This page was last updated at 10:21AM on January 17, 2012

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Public Service

Waitemata DHB Asian Health Support Services

Description

Asian Health Support Services (AHSS) is one of Waitemata District Health Board's (WDHB's) Hospital Operations Services.

Aims:

  • To provide communication (language) support to Waitemata DHB staff and Asian patients/clients and their families using WDHB services
  • To provide cultural, emotional and communication support to Asian patients/clients
  • To improve access to health services and health information for the Asian population
  • To provide cultural training and resources to WDHB staff to enhance cultural competence working with culturally and linguistically diverse (CALD) population
  • To improve access to primary health services for non-English speaking patients

Asian is commonly referred to as people who come from Asia, including people coming from West Asia, e.g. Afghanistan, Nepal, South Asia, covering the Indian sub-continent, East Asia covering China, North and South Korea, Taiwan, Hong Kong, Japan, and South East Asia covering countries like Singapore, Malaysia, Philippines, Vietnam, Myanmar, Laos, and Kampuchea (Source: Statistics NZ 2003).

Services

  • iCare Health Information Line

    The iCare Health Information Line provides information and advice for Asian migrants residing in the WDHB district who are not familiar with health services or information... More

  • Asian Breast Screening Support Service

    This service promotes, recruits, enrols and supports Chinese and Korean non-English speaking women aged 45-69 years who live in the region to access free breast screening... More

  • Asian Patient Support Service

    The Asian Patient Support Service provides a cultural and emotional support and coordination service as well as NZ Health system information to Chinese and Korean patients of North Shore & Waitakere hospital services... More

  • Asian Mental Health Cultural Support & Coordination Service

    The Asian Mental Health Cultural Support & Coordination Service Team offers community and hospital based support to people who experience mental health issues on their way to recovery... More

  • CALD Cross Cultural Resources

    The CALD programme provides insight and understanding to how different cultures respond and gives you the skills to care for CALD clients with confidence and sensitivity... More

  • WATIS - Waitemata Auckland Translation & Interpreting Service

    WATIS is a WDHB in-house translating and interpreting service with a 24-hour, 7-days call centre for coordinating requests for many languages, including sign language... More

  • Health Promotions

    Asian Health Support Services provides the following promotion for Asian migrants residing in the WDHB district:... More

Charges

AHS services are free for WDHB patients or clients who are eligible for free public health and disability services.

Document Downloads

Note: PDF downloads require the free Adobe Reader application to view.

Other

Click Here to Find More Translated Brochures

Click Here for More Asian Health Publications

Location Information

Contact Details

Phone (09) 486 8314
Fax (09) 486 8307

Street Address

124 Shakespeare Road
Takapuna
Auckland 0620

Postal Address

North Shore Hospital
Private Bag 93 503
Takapuna
North Shore City 0740

Map & more information

Click here for a map and more information about this location.