Isa Lei is a Pacific Island Community Mental Health service that provides cultural-clinical care coordination to Pacific mental health consumers and their families, residing within the Waitemata DHB area (West Auckland, North Shore and Rodney District), from a multidisciplinary team.
Our team consists of:
- consultants
- nurses
- cultural assessors/advisors
- social worker
- occupational therapist
- family advisor
- consumer advisor/ trainer
- administration.
Our staff are experienced mental health workers and many of them speak one or more Pacific languages, to meet the need of our consumers who prefer to speak in their Pacific language.
The Pacific biopsychosocial model, which is based on the Fonofale health belief model, informs the processes of service delivery and includes:
- assessment
- goal setting
- treatment planning - interventions
- supporting the implementation of the plan/interventions
- evaluation of the effectiveness of the interventions/treatment.
Additionally, we use culturally appropriate protocols, language and staff as this may improve understanding and promote comprehensive information.