Whanau Care Services:
"working with you to achieve the best health outcomes for Maori patients and their whanau"
Tikanga Support e.g.:
- Karakia
- Return of body parts
- Issues of tapu/ noa
- Clinical processes
Communication Support
- Explaining clinical information, treatment plans, options.
- Whanau hui
Grief and loss e.g.:
- Support during termal illness and at the time of death
- Assistance for bereaved whanau
Social Work
- Advice and guidance
- Practical help and information.
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How we Help
We can help explain to healthcare workers your cultural and spiritual requirements when you are a patient and we can advise and assist staff as they endevour to meet your tikanga needs.
We can facilitate whanau hui.
A kaiawhina will visit you and/ or your whanau any time you ask, whether you are an inpatient or an outpatient.
Social Workers promote your total wellbeing. They provide manaakitanga and support counselling and facilitate practical solutions.
The Aged Care Nurse is available to kuia and koroua in the community to coordinate care and improve access to GPs and practice nurses.
The Cardiac Liaison Nurse provides support and advocacy to Maori referred to cardio-related services.
We can help with temporary accommodation.
The Service Coordinator receives referrals to Whanau Care Services, makes assessment of need and degree of urgency and allocates personnel to provide the support and/ or assistance required.