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Kingsland Family Health Centre

General Practice (GP) Service

Today

8:30 AM to 5:00 PM.

Covid-19 testing

Testing for International Travel

This clinic provides pre-departure testing for people who are travelling. Please call to book an appointment.

Description

Kingsland Family Health Centre is located two shops up from Kingsland Pharmacy. Three patient carparks are conveniently located behind our practice, we ask to be mindful of other patients' parking needs when parking there. 

We provide GP/NP primary healthcare services to families and individuals.

Our practice nurses are Jaime See and Heather Bilkey.  Nursing duties include triage, vaccinations, wound dressings, arranging reminders for various health checks, treating warts with liquid nitrogen, syringing ears and providing good health advice.

Marina Tham and Stephanie Mann are our medical receptionists and administration team. 

How do I access this service?

Make an appointment, Enrolled patients

Enrolling new patients

Yes

This practice is enrolling new patients.

Fees

Enrolled Patient Fees

Under 14 yearsFREE
14-17 years$39 or $13 if CSC
18-24 years$59 or $19.50 if CSC
25-44 years$59 or $19.50 if CSC
45-64 years$59 or $19.50 if CSC
65+ years$59 or $19.50 if CSC

ALL FIRST CONSULTATIONS at Kingsland Family Health for non CSC ADULTS are $85.

ALL FIRST CONSULTATIONS at Kingsland Family Health for non CSC patients 17 AND UNDER are $50.

VIRTUAL CONSULTS or phone consults are available.

ACC appointments are $35 unless CSC then $10.

All extended consults including additional materials used, such as bandages, will incur additional fees.

Repeat prescriptions are available by request on the patient portal (ManageMyHealth) or by phoning (09) 815-1475 and leaving a message. Standard repeat prescription will be ready by the next working day and are $25 dollars, urgent scripts (which are usually same business day) are $35.

Hours

8:30 AM to 5:00 PM.

Mon – Fri 8:30 AM – 5:00 PM

Note: Lunch NBreak between 1230-1300 Daily

When we are closed please phone our usual number, (09) 815 1475 and you will be connected with a Regsitered Nurse who will advise you.

Nurse Practitioner Tamah Clapham: 
Monday to Friday 

Dr Jacqui Rosby:
Monday, Wednesday and Thursday

Dr Angela Konings (from June 2024):
Monday to Thursday 

Nurse Practioner Rochele Eynon: 
Tuesday and Friday 



Public Holidays: Closed ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr).

Preferred urgent care clinic out of hours: White Cross St Lukes - Urgent Care.

Languages Spoken

English

Services Provided

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

  • Pregnancy vaccinations
  • Childhood immunisation programme
  • 45 year old vaccinations
  • 65 year old vaccinations
  • Child flu vaccine
  • Adult flu vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Human Papillomavirus (HPV) vaccine
  • Meningococcal vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Shingles vaccine
  • Travel vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Minor Accident and Injury Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service. Please ring us on (09) 815 1475 to see if we can help if you have had an accident.

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Please ring us on (09) 815 1475 to see if we can help if you have had an accident.

Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations. A consultation will be needed before the procedure appointment to decide if an operation is required. The procedure itself will be a 30min appointment and charges start from $300.

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 
These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. 
If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations.

A consultation will be needed before the procedure appointment to decide if an operation is required. The procedure itself will be a 30min appointment and charges start from $300. 

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully. Please give at least 24 hours notice for us to complete your repeat prescription. We can send the script directly to the pharmacy of your choice if you provide the name of the pharmacy. You can do this through our Manage My Health patient portal, or alternatively you can ring the practice. The cost for this for all patients is $25. For urgent scripts (which is usually the same business day) the cost is $35. .

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Please give at least 24 hours notice for us to complete your repeat prescription.

We can send the script directly to the pharmacy of your choice if you provide the name of the pharmacy. You can do this through our Manage My Health patient portal, or alternatively you can ring the practice. The cost for this for all patients is $25.

For urgent scripts (which is usually the same business day) the cost is $35.

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Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer. We will contact you or ask you to make a follow up appointment if your results require discussion. We may not contact you if the results are normal, but if you would like to see them please sign up for H365. Health365 is a patient portal that allows patients to see lab results with links to useful information via the internet. Please ask if you would like to sign up. There is a one off sign up fee of $10.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

We will contact you or ask you to make a follow up appointment if your results require discussion.

We may not contact you if the results are normal, but if you would like to see them please sign up for H365.

Health365 is a patient portal that allows patients to see lab results with links to useful information  via the internet. Please ask if you would like to sign up. There is a one off sign up fee of $10.

Liquid Nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here.

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

For more information click here.

Long Acting Reversible Contraception (LARC)

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods: Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD). Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm. Depending on the type of device, it will need to be changed after between three and ten years. Read more about LARC methods here This service may not be available, but options can be discussed with your GP.

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods:

  • Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD).
  • Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm.

Depending on the type of device, it will need to be changed after between three and ten years.

Read more about LARC methods here

This service may not be available, but options can be discussed with your GP.

Cervical Screening

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.

There are now more options for how you have cervical screening done:

  • a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
  • a cervical sample taken by a healthcare professional (used to be known as a smear test).

Talk with your healthcare provider to decide which option is best for you.

If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.

If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).

For more information: Cervical screening | Time to Screen - National Screening Unit

Travel Health Advice

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. Please book an appointment with your doctor 6 - 8 weeks before your departure date. Some vaccines require a course of 3 injections over several weeks. Bring in your itinerary and details of previous vaccinations if possible. www.safetravel.govt.nz or CDC are useful travel health sites.

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. 

Please book an appointment with your doctor 6 - 8 weeks before your departure date.

Some vaccines require a course of 3 injections over several weeks.

Bring in your itinerary and details of previous vaccinations if possible.

www.safetravel.govt.nz or CDC are useful travel health sites.

Well Child/Tamariki Ora Health Checks – Birth to Three Years

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whanau support. Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC). Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Maori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area. More information about Well Child services is available on the Ministry of Health website.

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whānau support.

Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC).

Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Māori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area.

More information about Well Child services is available on the Ministry of Health website.
 

Patient Portal

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions. Due to covid screening for appointments we will no longer be allowing booking on line We would also encourage this service if you like to have access to your blood tests and other results. Our portal Health365 is still available to request repeat prescriptions, see lab results with links to useful information and do online consultations. There is a one off sign up fee of $10 with usual charges for prescriptions. There will be the usual consultation charges for online consultations. https://health365.co.nz/SGAccount/LogOn

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.

Due to covid screening for appointments we will no longer be allowing booking on line
We would also encourage this service if you like to have access to your blood tests and other results. 

Our portal Health365 is still available to request repeat prescriptions, see lab results with links to useful information and do online consultations. There is a one off sign up fee of $10 with usual charges for prescriptions. There will be the usual consultation charges for online consultations. https://health365.co.nz/SGAccount/LogOn

Parking

Three marked carparks behind the building. Please park on the road if going for coffee before or after an appt with us.

Contact Details

8:30 AM to 5:00 PM.

We use Manage my Health patient portal, this allows enrolled patients to access their test results, order repeat prescriptions and book face to face, phone or video consults all from the portal. 

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495 New North Rd
Kingsland
Auckland 1021

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Street Address

495 New North Rd
Kingsland
Auckland 1021

Postal Address

495 New North Rd
Kingsland
Auckland 1021

This page was last updated at 11:20AM on March 12, 2024. This information is reviewed and edited by Kingsland Family Health Centre.