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Whangārei Youth Space

General Practice (GP) Service

Today

Covid-19 testing

Not provided

This practice is not currently providing COVID-19 testing. Please refer to a list of other testing services available.

Description

Whangārei YOUTH SPACE
Free youth-friendly health services for 12-24 year olds.  We provide assessments and treatments for physical, accident and injury, sexual health and mental health and wellbeing. We aim to support our patients to get enrolled and utilise a General Practice, and work alongside the patients primary health care team.

Our Youth Health Nurse Specialist/Clinical Manager is Rachel McGillan

Our He Kakano Ahau Youth Primary Mental Health Clinician is Ruby Tibbits

Our Youth GP is available by booked appointments only.

Staff

Our staff include:
Mental Health Clinician...Ruby Tibbits
Clinical Nurse Specialist/Clinical Manager...Rachel McGillan
Youth Work Team Lead...Tommy Wihongi
Youth Workers...Frank Kake
Receptionist...Petra Shaw-Williams

Ages

Youth / Rangatahi

How do I access this service?

Enrolled patients

We work to support you to enrol with a local General Practice who can then hold information about your holistic hauora and wellbeing. We work alongside you and your General Practice where specialty youth health and wellbeing services are required.

Make an appointment

Phone/email our receptionist on : 09 972 7248 reception@youthspace.co.nz, or phone Rachel: 021 756 724

Anyone can access

We welcome any rangatahi 12-24yrs of age. Our rangatahi <15yrs enrolling for our youth drop in space, require caregiver consent. Any age young person can access our health services at any time.

Casual (not enrolled) patients

We register you on the day! 1 form that you are supported to complete. Please note that being enrolled with us does not stop you being enrolled with your family General Practice, in fact, we encourage you to maintain a strong relationship with your family practice.

Referral

We accept referrals from anywhere and operate with a 'no door is the wrong door' approach. We get referrals from the Māori Health Providers, the hospital, family General Practice, schools and training providers, other youth related organisations, families, friends and rangatahi themselves.

Clinicians can refer using our EDI: nldyouth

Walk in

We can generally see people as walk in clients. However, if we are busy with booked patients, please understand that we will see them first. While you are waiting, you can chill out and play pool, instruments, PS4; or you can have a chat to arrange booking an appointment. Our team are super friendly and love working with you!

Contact us

To make an appointment, call: (09) 972 7248, or email: reception@youthspace.co.nz

No appointment required

Home visit provider

Our Mental Health Clinician can see people in the community when access to being onsite would be a barrier. She works covering Dargaville, Bream Bay and Whangārei.

Enrolling new patients

Yes

This practice is enrolling new patients.

Fees

12 to 24 year olds – Free of charge.

Those aged over 18 years are encouraged and supported to transition to a family GP practice, especially if they have a means of income.

Fees and Charges Categorisation

Free

Hours

Mon – Fri 9:30 AM – 5:00 PM

For After Hours please visit your registered family doctor or Whitecross: (09) 470 1083

If you are wanting to chat, you can free call or text 1737 and talk to a Counsellor 24/7

Public Holidays: Closed ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Northland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr).

Preferred urgent care clinic out of hours: White Cross Whangārei - Urgent Care.

Languages Spoken

English

Services Provided

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

  • Pregnancy vaccinations
  • Childhood immunisation programme
  • Adult flu vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Human Papillomavirus (HPV) vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Meningococcal vaccine

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

Youth One Stop Shop

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication. We provide youth health and youth development opportunities for 12-24yr olds. Everything we do is free of charge, with specialist staff members to work alongside you and your rangatahi!

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

We provide youth health and youth development opportunities for 12-24yr olds. Everything we do is free of charge, with specialist staff members to work alongside you and your rangatahi!

Minor Accident and Injury Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

Long Acting Reversible Contraception (LARC)

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods: Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD). Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm. Depending on the type of device, it will need to be changed after between three and ten years. Read more about LARC methods here

  • Implant (Jadelle) inserts
  • Implant (Jadelle) removal
  • Free or subsidised contraception services (enquire for eligibility and details)

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods:

  • Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD).
  • Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm.

Depending on the type of device, it will need to be changed after between three and ten years.

Read more about LARC methods here

Telehealth Consultation

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.

  • In person consultation preferred, but virtual consultation provided as required
  • Phone consultations
  • Telehealth consultations - anyone can access
  • Video consultations

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.

Disability Assistance

Wheelchair access

Travel Directions

We are located in the Rose Gardens by the Dominos in town

Public Transport

The Rose Street Bus terminal is just 1 block over

Parking

There is parking on Water Street and by the Library/Forum North. Parking is between $1-$2/hour

Contact Details

Find us on Facebook- Whangarei Youth Space.

Postal Address

PO Box 1483
Whangārei 0140

This page was last updated at 10:47AM on December 6, 2023. This information is reviewed and edited by Whangarei Youth Space.