Phone (09) 404 0280
Fax (09) 404 2850
Bay of Islands Hospital
The Bay of Islands Hospital is located in Kawakawa and provides primary and secondary care to the people of the Bay of Islands and the Mid North.
The hospital provides comprehensive medical and paediatric services with all the supporting services and also provides a substantial community health service.
- 15 bed inpatient ward (a mixture of general medicine & paediatric beds)
- Four post-natal beds with two delivery suites
- Four-bed Accident Department
- Radiology and Laboratory services
- 8 station satellite haemodialysis unit (a support service to the Whangarei Hospital renal service)
- Physiotherapy and Occupational Therapy
- Outpatient Clinics
- Community Health Services including Alcohol and Drug Services, Mental Health, Paediatric Outreach Services, Diabetes, Community, Nursing, Public Health and Social Work
Information for Patients
Our approach to your care
A matou whakatata ki o tumanako
Our staff at Bay of Islands Hospital recognises that you know best how your body responds to illness and other life experiences and what is right and acceptable for you. We would like you to continue making decisions regarding your health and caring for yourself with our assistance and support.
There will be some things that you will be able to do for yourself and others that you will need help with. We will support your right to be fully informed about your health situation and care. Please don't hesitate to ask for more information or to question anything you don't understand.
We encourage the support of a close relative or friend and would be happy to discuss how you might like them involved in your care. If your child is a patient, you are welcome to stay with your child.
Please click on the following links for information about:
After Hours GP Services
Since Feb 2009 the mid-north GPs have combined to operate their emergency GP services from the Bay of Islands Hospital. Please note that the GP services are by appointment only. This is not a drop in service and patients wishing to see the GP on call in an emergency need to phone for an appointment. The phone number to use is your usual GPs' phone number.
There will be a charge for seeing the GP in an emergency at the Bay of Islands Hospital. This is not a free hospital based service and payment will be required.
There are a number of benefits of having the emergency GP service based at the Bay of Islands Hospital, including improved co-operation between GPs and hospital services and a more sustainable GP workforce.
- Your rights (PDF, 48.9 KB)
- At the Hospital (PDF, 64 KB)
- What to Bring (PDF, 40.8 KB)
- People you may meet (PDF, 40.8 KB)
- Going Home (PDF, 47.4 KB)
- Map of Bay of Islands Hospital (PDF, 562.4 KB)
- Bay of Islands Hospital Directions (PDF, 504.4 KB)
Note: PDF downloads require the free Adobe Reader application to view.
Visitors are an important part of your stay in hospital but please remember that you are in hospital because you are ill and in need of rest and care. To enable staff to provide a quality and professional service to you and other patients, please note the following restrictions regarding visiting times:
NO VISITING BEFORE 11am in all wards due to Doctors Rounds. Visiting ends at 8pm.
Unless special arrangements have been made with the nurse in charge of the ward, visitors are required to leave the hospital at 8.00pm. Please ask your visitors to respect the privacy and needs of other patients, particularly if you are sharing a room. We ask that visiting children be closely supervised by parents or guardians.
Visiting after hours
After 8.00pm your visitors will only be admitted into the hospital with the consent of the nursing staff caring for you. For security reasons after hours visitors will be asked their name, address, the name of the patient and the ward they wish to visit. Security officers are available in the evening to provide assistance to visitors.
Unfortunately there are no facilities in the hospital for the purchase of snacks or drinks, only a drink and confectionery-dispensing machine is currently available.
Click here for a map of the hospital location.
Visitors may arrange accommodation in the Whare (Whanau House). Please ask your nurse for further information.
Specialist consultants from Whangarei Hospital hold a variety of regular clinics at Bay of Islands Hospital.…
Laboratory Bay of Islands Hospital
The laboratory collects and/or receives specimens such as blood, urine and swabs for analysis from hospitals, rest homes, GPs and District Nurses.…
Social workers offer a counselling and consultation service to patients and their families.…
Hospital at Home Service
This nursing service is provided by the Home Health Care Service and provides hospital level care in your own home.…
Religious and Cultural Needs
Chaplains visit all patients regularly. If you wish, they can arrange for a person from your own religious or cultural organisation to visit you.…
Non-New Zealand Residents - Nga manuhiri no Aotearoa anake
If English is not your first language and you need help, ask for our interpreting service.
Tena koe, kei konei matou hei awhina atu I a koe.…
If you are not a New Zealand resident you may be charged for hospital services. Please ask your nurse to contact the Ward Clerk.
Click on the following links for more information:
Public toilets are located near reception at the entrance to the main hospital.
Card/coin operated telephones are available in the main foyers. Phone cards cannot be purchased in the hospital, so these will need to be brought with you. Telephones can be brought to your bedside for incoming calls only.
People from the community health and social service agencies visit individual patients. All volunteers and official visitors to the hospital should be wearing ID badges.