Phone (09) 430 4100
Fax (09) 430 4115 during working hours Fax: (09) 430 4132 after hours
Phone (09) 430 4100
Whangarei Hospital is Northland District Health Board's (DHB's) main hospital. It is a secondary hospital, providing specialist care to all of Northland.
- 7 theatres
- Intensive Care Unit and High Dependency Unit - helicopter retrievals and transfers
- 24-hour Emergency Department
- paediatrics - paediatric ward, Special Care Baby Unit and Intensive Care Unit
- medical and disability support - 2 medical wards including dialysis and coronary care
- mental health and clinical support - including inpatient unit
- maternal and child health - purpose built Child Health Centre
- Takawaenga support service
- community health services - located off campus in Whangarei and in the community. The services encompass dental, primary care nursing, allied health and public health services
- radiology - the Imaging Department offers full radiology services (with the exception of nuclear medicine)
- clinical support services - pharmacy, physiotherapy, pathology, occupational therapy, speech therapy, radiology, social work, dietetics and occupational health.
Information for Patients
Our approach to your care
A matou whakatata ki o tumanako
Staff at Whangarei Hospital recognise that you know best how your body responds to illness and other life experiences and what is right and acceptable for you. We would like you to continue making decisions regarding your health and caring for yourself with our assistance and support.
There will be some things that you will be able to do for yourself and others that you will need help with. We will support your right to be fully informed about your health situation and care. Please don't hesitate to ask for more information or to question anything you don't understand.
We encourage the support of a close relative or friend and would be happy to discuss how you might like them involved in your care. If your child is a patient, you are welcome to stay with your child.
Please click on the following links for information about:
- Your Rights as a Patient (PDF, 49 KB)
- What to Bring (PDF, 118.4 KB)
- At the Hospital (PDF, 63.9 KB)
- People you may Meet (PDF, 44.6 KB)
- Going Home (PDF, 41.1 KB)
- Map of Whangarei Hospital (PDF, 344.1 KB)
- CityLink Bus Timetable - Route 6 (Maunu) (PDF, 69.9 KB)
- Northland DHB Catchment Area (PDF, 302.2 KB)
Note: PDF downloads require the free Adobe Reader application to view.
Visitors are an important part of your stay in hospital but please remember that you are in hospital because you are ill and in need of rest and care. To enable staff to provide quality and professional service to you and other patients, please note the following restrictions regarding visiting times:
NO VISITING BEFORE 11am in all wards except the Children’s Ward and Intensive Care Unit.
VISITING IN THE CORONARY CARE UNIT IS RESTRICTED to 11am – 1pm and 3pm – 8pm.
Patient rest period 1pm – 3pm.
NO VISITING BEFORE 2pm in the Mental Health Unit and the Assessment and Rehabilitation Unit (Ward 15)
Visiting ends at 8pm.
Unless special arrangements have been made with the nurse in charge of the ward, visitors are required to leave the hospital at 8.00pm. Please ask your visitors to respect the privacy and needs of other patients, particularly if you are sharing a room. We ask that visiting children be closely supervised by parents or guardians.
Visiting after hours
After 8.00pm your visitors will only be admitted into the hospital with the consent of the nursing staff caring for you. For security reasons after hours visitors will be asked their name, address, the name of the patient and the ward they wish to visit. Security officers are available in the evening to provide assistance to visitors.
Visitors can buy food from the hospital cafeteria or Cafe Deli Marché. Snacks and canned drinks are also available from the coin machines on the ground floor and lower ground floor.
Car parking is at a premium on the hospital site, so we ask you to adhere to time limits and restrictions, which are enforced with tow-aways. All day visitor parking is available in the main carpark.
Visitors may arrange accommodation in the Maunu Residence or Te Whaea o te Whanau (Whanau House). Please ask your nurse for further information.
Tena koe, kei konei matou hei awhina atu I a koe.…
Religious and Cultural Needs
Chaplains visit all patients regularly. If you wish, they can arrange for a person from your own religious or cultural organisation to visit you.…
Non-New Zealand Residents - Nga manuhiri no Aotearoa anake
If English is not your first language and you need help, ask for our interpreting service.
Card operated phones are available in the main foyers. Phone cards may be purchased from Cafe Deli Marché on the ground floor. Other ward telephones are not available for personal use unless indicated by staff.
Public toilets are located in the foyers to the main entrance, medical wing, mental health area, and lower ground floor corridor. A baby change table is located in the toilets in the main entrance foyers, medical wing foyer and in the Emergency Department waiting room.
If you are not a New Zealand resident you may be charged for hospital services. Please ask your nurse to contact the cashier in the front office.
Click on the following links for more information:
People from the community health and social service agencies visit individual patients. All volunteers and official visitors to the hospital should be wearing identification badges.