Healthpoint (Home)

skip to content

This page was last updated at 3:27PM on December 21, 2011

Scroll down for more information

Public Hospital

Whangarei Hospital

Street Address

Whangarei Hospital
2 Hospital Road
Whangarei

Postal Address

Whangarei Hospital
Private Bag 9742
Whangarei 0148

Contact Details

Phone (09) 430 4100
Fax (09) 430 4115 during working hours Fax: (09) 430 4132 after hours

Feedback, compliments, complaints and suggestions

Region

Northland

Description

Whangarei Hospital is Northland District Health Board's (DHB's) main hospital. It is a secondary hospital, providing specialist care to all of Northland.

Services include:

  • surgical
  • 7 theatres
  • Intensive Care Unit and High Dependency Unit - helicopter retrievals and transfers
  • 24-hour Emergency Department
  • paediatrics - paediatric ward, Special Care Baby Unit and Intensive Care Unit
  • medical and disability support - 2 medical wards including dialysis and coronary care
  • mental health and clinical support - including inpatient unit
  • maternal and child health - purpose built Child Health Centre
  • Takawaenga support service
  • community health services - located off campus in Whangarei and in the community. The services encompass dental, primary care nursing, allied health and public health services
  • radiology - the Imaging Department offers full radiology services (with the exception of nuclear medicine)
  • clinical support services - pharmacy, physiotherapy, pathology, occupational therapy, speech therapy, radiology, social work, dietetics and occupational health.

Information for Patients
Our approach to your care
A matou whakatata ki o tumanako
Staff at Whangarei Hospital recognise that you know best how your body responds to illness and other life experiences and what is right and acceptable for you. We would like you to continue making decisions regarding your health and caring for yourself with our assistance and support.

There will be some things that you will be able to do for yourself and others that you will need help with. We will support your right to be fully informed about your health situation and care. Please don't hesitate to ask for more information or to question anything you don't understand.

We encourage the support of a close relative or friend and would be happy to discuss how you might like them involved in your care. If your child is a patient, you are welcome to stay with your child. 

Please click on the following links for information about:

What to Bring
At the Hospital
People You May Meet at Whangarei Hospital
Your Rights
Going Home
Map of the Hospital

Document Downloads

Note: PDF downloads require the free Adobe Reader application to view.

Visiting Hours

Manuhiri
Visiting hours
Visitors are an important part of your stay in hospital but please remember that you are in hospital because you are ill and in need of rest and care. To enable staff to provide quality and professional service to you and other patients, please note the following restrictions regarding visiting times:

NO VISITING BEFORE 11am in all wards except the Children’s Ward and Intensive Care Unit.
VISITING IN THE CORONARY CARE UNIT IS RESTRICTED to 11am – 1pm and 3pm – 8pm.
Patient rest period 1pm – 3pm.
NO VISITING BEFORE 2pm in the Mental Health Unit and the Assessment and Rehabilitation Unit (Ward 15)
Visiting ends at 8pm.

Unless special arrangements have been made with the nurse in charge of the ward, visitors are required to leave the hospital at 8.00pm. Please ask your visitors to respect the privacy and needs of other patients, particularly if you are sharing a room. We ask that visiting children be closely supervised by parents or guardians.

Visiting after hours
After 8.00pm your visitors will only be admitted into the hospital with the consent of the nursing staff caring for you. For security reasons after hours visitors will be asked their name, address, the name of the patient and the ward they wish to visit. Security officers are available in the evening to provide assistance to visitors.

Refreshments

Visitors can buy food from the hospital cafeteria or Cafe Deli Marché. Snacks and canned drinks are also available from the coin machines on the ground floor and lower ground floor.

Public Transport

Please click here for the CityLink bus timetable for Route 6 (Maunu).

There is a weekday bus service between Kaitaia and Whangarei hospitals. Please click here for further information.

Parking

Car parking is at a premium on the hospital site, so we ask you to adhere to time limits and restrictions, which are enforced with tow-aways. All day visitor parking is available in the main carpark.

Accommodation

Visitors may arrange accommodation in the Maunu Residence or Te Whaea o te Whanau (Whanau House). Please ask your nurse for further information.

Security

Security guards regularly patrol the hospital and grounds.

Support Services

Manaaki Tangata

Tena koe, kei konei matou hei awhina atu I a koe.…

More

Religious and Cultural Needs

Chaplains visit all patients regularly. If you wish, they can arrange for a person from your own religious or cultural organisation to visit you.…

More

Non-New Zealand Residents - Nga manuhiri no Aotearoa anake

Interpreting Service
If English is not your first language and you need help, ask for our interpreting service. 

Other

Telephones
Card operated phones are available in the main foyers. Phone cards may be purchased from Cafe Deli Marché on the ground floor. Other ward telephones are not available for personal use unless indicated by staff.

Public Toilets
Public toilets are located in the foyers to the main entrance, medical wing, mental health area, and lower ground floor corridor. A baby change table is located in the toilets in the main entrance foyers, medical wing foyer and in the Emergency Department waiting room.

Hospital Charges
If you are not a New Zealand resident you may be charged for hospital services. Please ask your nurse to contact the cashier in the front office.

Click on the following links for more information:

Volunteers
People from the community health and social service agencies visit individual patients. All volunteers and official visitors to the hospital should be wearing identification badges.