Our dedicated referrals coordinators will send an acknowledgment on receipt of a referral and will endeavour to make contact with clients within 3 working days.
The team will provide feedback to the health professional on the outcome of clients who consent, engage and have set a quit date.
We complete a first phone assessment to determine what type of support the client needs. We offer a range of free, evidence-based, 12 week programmes to ensure the client can choose the right support for their needs.