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Smoke Free Service | Waitematā | Te Whatu Ora

Public Service, Community, Mental Health & Addictions

Today

8:00 AM to 4:30 PM.

Description

The Te Whatu Ora Waitematā Smokefree Service accepts both self-referrals as well as referrals from healthcare professionals.

Clients will first speak with the Smokefree Triage Service which is a one-stop-shop for all smoking cessation referrals in Waitematā. We work in partnership with community quit smoking services across the district to ensure people are offered multiple free, convenient and culturally appropriate options for ongoing support.

Staff

Bede Skinner: Team Leader
Jenny Saxony: Health Promotion Practitioner for Smokefree
Miktam Chan: Health Promotion Practitioner for Smokefree
Tatupu Siafausa: Health Promotion Practitioner for Smokefree
Jenna Warrender: Health Promotion Practitioner for Smokefree
Maggie Reihana-Finau: Health Promotion Practitioner for Smokefree
Shannon Raubenheimer: Health Promotion Practitioner for Smokefree
Dunya Wardak: NGO Mental Health Smokefree Coordinator
Caitlin Pascoe: Mental Health and Addiction Smokefree Coordinator

Referral Expectations

Our dedicated referrals coordinators will send an acknowledgment on receipt of a referral and will endeavour to make contact with clients within 3 working days.

The team will provide feedback to the health professional on the outcome of clients who consent, engage and have set a quit date.

We complete a first phone assessment to determine what type of support the client needs. We offer a range of free, evidence-based, 12 week programmes to ensure the client can choose the right support for their needs.

Fees and Charges Categorisation

Free

Fees and Charges Description

Free support

Hours

8:00 AM to 4:30 PM.

Mon – Fri 8:00 AM – 4:30 PM

Programmes

Te Whatu Ora Waitematā Smokefree Service

All our smokefree practitioners are able to ensure culturally appropriate behavioural ongoing support and access to funded Nicotine Replacement Therapy (NRT) and advise about other non funded NRT and prescription medication as well as e-cigarettes/vapes. The range of support includes: Drop-in clinics (casual appointments at local venues) Group based support Home visits (one-on-one support) Quit Bus (travelling to local community spots) Rewards based programmes for stopping smoking Intensive support for people using mental health services Inpatient support (while staying in North Shore and Waitakere Hospitals)

Programme Areas

Self help/ helpline, Smoking cessation

Programme Type

Helpline / self-help - smoking cessation, Face to face smoking cessation, Maternal smoking cessation

Regions

North Auckland, West Auckland

Age Groups

Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Help to stop smoking

Ask any staff member who has been involved in your care to refer you or you are very welcome to contact us yourself by phone or email.

Freephone: 0800 569 568
Text: NOW to 590 
Phone: 09 486 8962 or 021 243 2146
Email: smokefreeservices@waitematadhb.govt.nz 

Description

All our smokefree practitioners are able to ensure culturally appropriate behavioural ongoing support and access to funded Nicotine Replacement Therapy (NRT) and advise about other non funded NRT and prescription medication as well as e-cigarettes/vapes. The range of support includes:

  • Drop-in clinics (casual appointments at local venues)
  • Group based support
  • Home visits (one-on-one support)
  • Quit Bus (travelling to local community spots)
  • Rewards based programmes for stopping smoking
  • Intensive support for people using mental health services
  • Inpatient support (while staying in North Shore and Waitakere Hospitals)

Contact Details

This page was last updated at 12:47PM on June 17, 2024. This information is reviewed and edited by Smoke Free Service | Waitematā | Te Whatu Ora.