Auckland City Hospital's Adult Emergency Department (ED) is open 24 hours a day, 7 days a week.
On arrival at the Emergency Department, you will undergo a brief screening and nursing triage assessment to determine the nature and severity of your illness or injury.
If you are unwell but not sure if ED is the right place to go, please refer to this guidance:
For further guidance on whether ED is the right option for you, you can call Healthline for general health advice on 0800 611 116
Te Toka Tumai (Auckland City Hospital) Emergency Department is one of two major trauma centres serving the Auckland region and has all major specialties available on site except for Maxillofacial and Plastic Surgery.
The Department sees approximately 75,000 patients with a high index of disease severity (40% admission rate). The Department is co-located with the Starship Hospital's Paediatric Emergency Department which sees approximately 30,000 patients annually, making the Auckland campus one of the busiest in Australasia.
Our department is dedicated to improving Māori equity, health outcomes, and upholding Te Tiriti O Waitangi. We have on-site Oranga Co-ordinators (Māori Support Workers) who are available to every Māori patient in our department, while in the department or after they leave. We work in partnership with He Kāmaka Waiora Māori Health, and strive to lead change in the way our department responds to Māori health needs.
The Department is affiliated with Waipapa Taumata Rau (University of Auckland) Faculty of Medicine and Health Sciences and is actively involved in undergraduate and postgraduate education. We are proud supporters of Te Toka Tumai’s Rangatahi Programme: a Māori and Pacific development programme designed to increase the number of Māori and Pacific health professionals to better reflect the population we serve and assist in reducing inequities our Māori and Pacific communities are currently facing.
The ED is a 51-bed facility that includes:
- Up to 7 Resuscitation areas
- A cardiac monitored area
- A purpose-built isolation area
- A Toxicology and Short Stay Unit
There are dedicated procedure rooms for performing ear, nose and throat, ophthalmology, gynaecology, orthopaedic and general procedures. There is also access to 24-hour radiology services, laboratory and blood bank facilities.
The Clinical Decision Unit (CDU) is a 58-bed unit that includes:
- Cardiac monitored spaces
- Single isolation rooms
- Multi-bedded rooms.