Why Marinoto?
You may have significant concerns about your child or you might be seeking support for yourself.
After receiving a referral from your GP, school, a community professional or another health professional, we will meet with you to talk about your current concerns. We will decide together what support you would find most useful and where to find it (if that isn’t with us). This very first appointment is called a CHOICE appointment.
How Long Will I Have to Wait Until I am Seen?
We will usually contact you within 48 business hours of receiving the referral to arrange a time to meet.
What Usually Happens at a CHOICE Appointment?
One to two staff members will usually meet each new client and any family/ whānau or support people involved. New clients and/or their support people may also be given the opportunity to speak with us separately, as there may be issues or concerns you would prefer to talk about on your own.
Māori and Pacific whānau may have support at the appointment from a cultural worker, if they would like this. For families of any culture where English is a second language, an interpreter can be organised.
What Usually Happens Next?
At the end of your CHOICE appointment, staff will talk to you (and your family/whānau support, if applicable) about what support could be provided. This may mean coming to see Marinoto for an agreed period of time. This is called starting a "Partnership". Alternatively, you may be given suggestions about where else you could seek support in the community. We will help to guide you to make the best ‘CHOICE’ for you and your family. We will send a letter summarising our discussion to you and to the referrer - usually that’s including your GP/ doctor.