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Health of Older People (HOP) | Te Tai Tokerau (Northland) | Te Whatu Ora

Public Service, Older People's Health, Community

Description

Formerly Northland DHB Health of Older People (HOP)

What Health Services Are Provided For Older People?

  • Needs Assessment Service (NASC)
  • Psychiatry of Older People (POP) 
  • Geriatrician assessments
  • Access to publicly funded home, community and residential care for older people
  • Community Gerontology Specialist Nursing Team

Referral Expectations

All referrals for a Geriatrician assessment or the POPs service must come from your General Practitioner (GP).

Anyone can ask for a Needs Assessment to look at how they can be more able to manage in the community. However, if they have never been seen by the Health of Older People service or if there has been a significant change in their capabilities, a new medical review by a GP, Practice Nurse or specialist will be required.

Before referral, we recommend reading the criteria for access to funded support services listed below.

Contact can be via phone: (09) 430 4131

Information or referrals from primary care should be through the electronic referral system.

Services provided by Te Whatu Ora Health of Older People include:

  • Cleaning Services (previously known as Home Help)
  • Personal Care Service
  • Carer Support Service
  • Respite Service
  • Day Care Service
  • Residential Placement Service
  • Psychiatry for Older People (POP)
  • Community Gerontology Specialist Nursing Team

Services and Information

Dementia

Dementia

Eldernet: A National Website Services for Older People

Eldernet

Falls

Falls prevention

General Information About Organising Home Supports

Seniorline

Moving into Rest Home Care: General Information

Moving into Rest Home Care: General Information

Osteoporosis

Osteoporosis

Respite Care

This provides carers of the older person with a regular scheduled programme in a residential facility. This is a fully funded programme. Criteria Is accepted as a client by the Needs Assessment & Service Co-ordination Service. Has ongoing disability support needs related to chronic or acute on chronic, physical, psychological, psychiatric and/or social problems often interacting to exacerbate frailty and dependence. Has been assessed by the Needs Assessor & Service Co-ordinator as being at a high or very high level using the SPA Tool. Has an informal carer(s) who is providing most of the support needs for the client in a home situation. Provides a significant amount of the 24-hour care needed. The demands placed on the carer(s) are considerable. Unless there is respite from the demanding role at regular intervals, it is unsustainable in the long term. Carer(s) is unpaid for the role of caring for the family member. Exclusions People with short-term convalescent care needs following an acute episode of illness or injury. Clients who are formally paying the carer(s) for the 24-hour care they receive. People who are covered under the Accident Compensation Corporation Act.

This provides carers of the older person with a regular scheduled programme in a residential facility. This is a fully funded programme.

Criteria

  1. Is accepted as a client by the Needs Assessment & Service Co-ordination Service.
  2. Has ongoing disability support needs related to chronic or acute on chronic, physical, psychological, psychiatric and/or social problems often interacting to exacerbate frailty and dependence.  
  3. Has been assessed by the Needs Assessor & Service Co-ordinator as being at a high or very high level using the SPA Tool.
  4. Has an informal carer(s) who is providing most of the support needs for the client in a home situation.
  5. Provides a significant amount of the 24-hour care needed.
  6. The demands placed on the carer(s) are considerable.   Unless there is respite from the demanding role at regular intervals, it is unsustainable in the long term.  
  7. Carer(s) is unpaid for the role of caring for the family member.

Exclusions

  • People with short-term convalescent care needs following an acute episode of illness or injury.
  • Clients who are formally paying the carer(s) for the 24-hour care they receive.
  • People who are covered under the Accident Compensation Corporation Act.
Strokes

Stroke

Urinary Incontinence

Urinary incontinence

Contact Details

Maunu House
Maunu Road
Whangarei

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Street Address

Maunu House
Maunu Road
Whangārei

Postal Address

Health of Older People
Te Whatu Ora Te Tai Tokerau
Private Bag 9742
Whangārei

This page was last updated at 9:42AM on August 3, 2023. This information is reviewed and edited by Health of Older People (HOP) | Te Tai Tokerau (Northland) | Te Whatu Ora.