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This page was last updated at 12:27PM on May 16, 2013

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Public Service

A+ Links Home Health

Hours

District Nursing service is available from 08.00am - 9.30pm, 7 days a week including Public Holidays.
Allied Health Services are available Monday to Friday 08.00am - 4.30pm.
Home Aid Service is usually provided Monday-Friday 8.00am to 4.30pm. For those who meet the criteria for out of hours personal care this service may also be offered at weekends.
Meals on Wheels service is available Monday to Friday only not on weekends or Public Holidays.

Description

A+ Links is an integrated hospital/community service made up of Home Health and Older People's Health (OPH) for those over 65 years old.
 
For more information about A+ Links Older Peoples Health please click here.
 
A+ Links Home Health service provides community based healthcare. Home Health offers home based care for adults 16 years and over covering all of Central Auckland.
 
Home Health provides:
  • Nursing Services
    District Nursing, Oncology, Leg Ulcer Service, Gerontology, Continence, Ostomy
  • Allied Health Services / Day Assessment Clinics
    Occupational Therapy, Speech Language Therapy, Social Work, Physiotherapy, Physiotherapy – Falls Prevention Programme, Dietetics, Community Rehabilitation Team (CRT) – Stroke & Specialist Rehabilitation
  • Home Services
    Provide short term home help to people who have had an acute illness, surgery or have oncology related health needs. This help depends on personal circumstances and includes housework, personal care and assessment for Meals on Wheels.



Care Aims
a) To improve the quality of life of individuals and families/whanau 
b) To improve the health of the population of central Auckland and assist people to remain well at home.

To do this:
- We are committed to strengthening our relationship with other primary, secondary and tertiary care providers.
- We provide personal health care and disability support services to people whose health needs can be met at home or community venues.
- All of our services have a coordinated, multi-disciplinary approach and our staff work towards culturally appropriate service delivery. Interpreters are available when required. 

Referral Expectations

All Home Health staff coming to visit you at your home will introduce themselves and be wearing photo identification with their name and role when providing service. They will explain treatments, procedures and their likely effects. Please ask if you are not sure about anything that is happening to you.
Please, secure your dogs when expecting a visit from Home Health staff.
 
Health information is collected in order to provide appropriate care and treatment. Information may also be used for administration or teaching and research purposes. All members of the Home Health team who are involved in your care will share your health information.
 
Should interpreters be required for people who do not speak English as a first language, they can be arranged by the staff member who visits you.
 
Health Advocates are available to support you. The Health Advocacy Service is an independent service, which is associated with the Health and Disability Commissioners office. Advocates can be contacted by phoning (09) 638 9638.


See below a specific Referral Expectation for the service you are referred to.

Services

  • NURSING SERVICES - District Nursing

    A team of experienced nursing staff based in the community providing a wide variety of nursing care in the home, including pallitive care and leg ulcer services at Greenlane Clinical Centre, with the goal of promoting optimum health and independence for clients.… More

  • NURSING SERVICES - Leg Ulcer Service

    The Leg Ulcer service specialises in leg ulcer assessment, management and treatment by the use of compression therapy.… More

  • NURSING SERVICES - Gerontology

    Offers specialised non-acute, long-term nursing supervision and support of older adults at home.… More

  • NURSING SERVICES - Aged Residential Care Clinical Support Service (ARCCSS)

    This service offers Nurse Specialist Support for the Residential Sector within the ADHB catchment area.… More

  • NURSING SERVICES - Continence

    The service provides nursing assessments including management and supplies for people of all ages with bowel and bladder problems.… More

  • NURSING SERVICES - Ostomy

    The Ostomy service provides specialist nursing advice, assessment, support and supplies to people of all ages who have a stoma.… More

  • ALLIED HEALTH SERVICES - Occupational Therapy

    Occupational Therapists are experts in function. Through occupational therapy a person is assisted to do what matters most for them - usually to be more independent in looking after themselves (self-care), participating more actively in life (leisure), and contributing to their community (productivity).… More

  • ALLIED HEALTH SERVICES - Speech Language Therapy

    Speech Language Therapists provide assessment, treatment and management for adults with communication and/or swallowing problems.… More

  • ALLIED HEALTH SERVICES - Social Work

    Community Health Social Workers provide assistance to individuals and families with health-related personal, emotional, relationship and social issues.  This service is available to adults, 18 years and over, with a long term physical illness or disability; a terminal illness or diagnosis of cancer; or who require short term support and… More

  • ALLIED HEALTH SERVICES - Physiotherapy

    Physiotherapists are based in the community and provide care to people who are homebound and unable to attend any other physiotherapy clinic.  They are experts in movement and function.… More

  • ALLIED HEALTH SERVICES - Physiotherapy: Falls Prevention Programme

    The programme is sponsored by ACC Thinksafe under contract to A+ Links Home Health and involves exercises set up initially by the physiotherapist and a walking programme which the client undertakes.… More

  • ALLIED HEALTH SERVICES - Dietetics

    The Dietitians at A+ Links Home Health work as part of a multidisciplinary team in the Central Auckland community.… More

  • ALLIED HEALTH SERVICES - Community Rehabilitation Programme (CRP)

    Community Rehabilitation Programme is a home based rehabilitation service for adults 65 years and over following a stroke or an acute event.… More

  • HOME SERVICES

    Home Services provides short term help to people who have had a recent hospital stay or health event that prevents them from fully caring for themselves.… More

  • HOME SERVICES - Meals on Wheels

    Referrals can be made to Home Services for Meals on Wheels assessment.… More

  • DAY ASSESSMENT - Stroke Clinic

    The Stroke Clinic is held in the A+ Links Home Health and Older Peoples Health Building (Building 17) at Greenlane Clinical Centre.… More

  • DAY ASSESSMENT - Parkinsons Clinic

    The Parkinsons Clinic is held in the A+ Links Home Health and Older Peoples Health Building (Building 17) at Greenlane Clinical Centre.… More

  • DAY ASSESSMENT - Auckland City Memory Service

    Our Auckland City Memory Service is held in the A+ Links Home Health and Older Peoples Health Building (Building 17) at Greenlane Clinical Centre.… More

Charges

New Zealand citizens or people who have obtained permanent residence are entitled to free health care. Persons not ordinarily resident in New Zealand will be required to pay the full cost of their treatment. If you are a non-New Zealand resident, or not born in New Zealand, please bring your passport to your appointment.
 
There is a charge for some equipment, supplies and the installation of handrails. This will be discussed with you at the time.
 
Please NOTE these CHARGES:
Home Health Physiotherapy does not have a contract to provide rehabilitation for clients who are registered for their conditions with ACC.
 
Home Health Occupational Therapy: Funding for equipment and housing modifications can be recommended by the Occupational Therapists when you meet the disability criteria. The Occupational Therapist will discuss and provide all relevant advice and information with you and your caregivers.
 
Home Health Home Service - Meals on Wheels: There is a charge of $4.00 (including GST) per meal paid monthly on invoice or by automatic payment.

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Website

www.adhb.govt.nz

Location Information

Contact Details

Phone Meals on Wheels contact details (09) 276 0044 EXT 8715
Fax (09) 276 0089
Email admin3.cmdhb@site.compass-group.co.nz

Monday - Friday 8.00am - 4.30pm:
(09) 307 4949 (ask for the particular service)

Comments and Complaints:
(09) 638 9909 ext 3463 (Complaints Co-ordinator)


After Hours
District Nursing Service:
Mobile after 4.30pm and at weekends:
021 938 937 (East Team)
021 912 157 (West Team)

Home Service - Meals on Wheels: (09) 276 0044 EXT 8715

Street Address

Building 17
Greenlane Clinical Centre
214 Greenlane Road West
Epsom
Auckland 1051

Postal Address

Greenlane Clinical Centre
Private Bag 92 189
Auckland Mail Centre
Auckland 1142

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