What should I expect of my first nurse, dietitian or doctors appointment?
On your first appointment with a nurse, dietitian or doctor you will be asked questions about your own health history and that of your family. This helps us to understand both what your current health problems are and evaluate your risk of future health problems.
Please feel free to write down details and bring them with you.
At this appointment and all subsequent appointments please bring with you:
- All your medication bottles (or a complete list including doses)
- Records of your home blood sugar readings (if you test your sugars at home)
- If you have received a blood test form: please have these done about 5-10 days before your appointment, the results will then be available for us to discuss with you.
Auckland City Hospital Inpatients
If you are a patient in Auckland City Hospital who needs urgent help with your diabetes during other treatments or other input from our medical or nursing staff, you can be seen as an inpatient. If you are an inpatient but need to be seen less urgently, you may be referred for outpatient follow up in either our Greenlane clinic or at one of the satellite clinics.
Young Adult Clinic
We see young people with Type 1 and Type 2 diabetes aged 16-25 years. Younger children are being seen by the Starship diabetes team. Our aim is to help our young people attain optimal diabetes management during this busy period in their lives as they move from school into tertiary study or employment.
Your appointment at the clinic will depend on what has been requested by your GP, or other referrer, in his/her referral letter. You may either receive a one-off appointment or you will continue to have regular appointments depending on your needs. Your care is shared with your GP who will continue to care for you in the long term, in the community. You will be referred back to the specialists when the need arises. Some people with complex medical needs and problems will be reviewed regularly.
With the exception of retinal screening, appointments for services are made depending on the clinical need and urgency.
Care Between Appointments
The nurses at the Diabetes Centre can be contacted between appointments via phone, email or fax, though they do not take calls while seeing other patients. Nurses can often answer questions or help you adjust medication in this manner without the need for a visit.
If your blood sugars are not meeting your targets your nurse may suggest that you send in records of your home blood sugar testing on an occasional basis to help with adjustments in your medication. They will instruct you as to whether you need to test your sugars at home and, if so, what numbers you should be aiming for - this will differ from patient to patient.
Please have with you, when you call or attend the Centre:
- Your recent blood glucose results
- Your medication or an up-to-date list of what you are taking.
How To Help Us, Help You
There are never enough available appointments. If you can't come, please let us know on (09) 630 9950 as soon as possible, so we can use the appointment for someone else.
Cancellations on the day waste valuable time.
Please be on time. We see patients as close to scheduled appointment time as possible - if you are late, you will need to wait until there is a gap.