Healthpoint (Home)

skip to content

This page was last updated at 3:35PM on May 6, 2013

Scroll down for more information

Public Service

Counties Manukau Health Community Mental Health Services (Adult)

Description

At Counties Manukau Health Community Mental Health Services (Adult), we aim to provide culturally sensitive, accessible and quality mental health assessment and treatment for people aged 18 to 64 years of age who reside in the Counties Manukau Health region and who are experiencing a serious mental health problem.

Which team will I be referred to?

Manukau Community Mental  Health Centre

  • Open from 8:00 am - 5:00 pm, Monday to Friday. Outside of these hours, calls to Manukau CMHC will be diverted to an after hours clinician who will put you in touch with the crisis staff if necessary.
  • For more information, the Manukau CMHC service brochure is available in English, Korean, Simplified Chinese, Traditional Chinese and Vietnamese.

Te Rawhiti Community Mental Health Centre

  • Open from 8:00 am - 5:00 pm, Monday to Friday. Outside of these hours, calls to Te Rawhiti CMHC will be diverted to an after hours clinician who will put you in touch with the crisis staff if necessary.
  • For more information, the Te Rawhiti CMHC service brochure is available in English, Korean, Simplified Chinese, Traditional Chinese and Vietnamese.

 The Cottage Community Health Centre

  • Open from 8:00 am - 5:00 pm, Monday to Friday. Outside of these hours, calls to The Cottage Community Health Centre will be diverted to an after hours clinician who will put you in touch with the crisis staff if necessary.
  • For more information,  The Cottage Community Health Centre brochure is available in English, Korean, Simplified Chinese, Traditional Chinese and Vietnamese.

Awhinatia Health

  • Open from 8:00 am - 5:00 pm, Monday to Friday. Outside of these hours, calls to Awhinatia CMHC will be diverted to an after hours clinician who will put you in touch with the crisis staff if necessary.
  • For more information, the Awhinatia CMHC service brochure is available in English, Korean, Simplified Chinese, Traditional Chinese and Vietnamese.
     

About our Teams
We have a team of experienced mental health professionals skilled in working with people with serious mental health problems. The staff team includes:

  • Registered Nurses
  • Psychiatrists
  • Clinical Psychologists
  • Social Workers
  • Occupational Therapists
  • Kaumatua/Kuia
  • Primary Care Liaison (Clinical Nurse Specialists)
  • Peer Support Specialists
  • Dual Diagnosis Clinician
  • Supported Employment Co-ordinator
  • Residential Rehabilitation Co-ordinator


What is Mental Illness?
Mental illness is a clinically significant behaviour or psychological (to do with the mind) disorder that is associated with distress or disability. It is not just the way someone responds to a particular event nor is it limited to the way a person interacts with society.

A mental illness can continuously or intermittently (occasionally) affect our capacity for speech, language, mood, affect, thoughts, perceptions, insight, judgement, cognition (understanding) and volition (ability to make choices). It can limit our ability to function as society would normally expect of us and can put us and others at risk.

Mental illness is therefore, a broad term that covers problems ranging from minor to severe disorders. 

What is the role of a Psychiatrist?
A ‘psychiatrist’ is a doctor who, after basic medical qualifications, receives further training and develops the expertise to become a ‘specialist’ in identifying symptoms of, and diagnosing and treating, mental illnesses. You may have been referred to a psychiatrist if your doctor feels you need specialist help.

Referral Expectations

You will be referred to a psychiatrist by your GP if your symptoms are severe and you are not able to function well. Sometimes there may be a waiting period before you can be seen by a psychiatrist or a trainee psychiatrist in the Community Mental Health Team covering the geographic area where you live.
 
At times you may become very unwell if you have not responded to treatment as expected. In this situation, urgent assessments can be arranged by your GP via the Crisis Assessment and Treatment Team. There will also be an arrangement set up for you to contact the Crisis Assessment and Treatment Team if things start getting worse or you feel unsafe with yourself. 

On Admission:
Once admitted into a Community Mental Health Team (CMHT), you will be assessed by a psychiatrist. Following completion of the psychiatric assessment, you may be assigned a Case Manager (CM)  to provide for your ongoing care and support in the community. Your CM will be part of the Multi Disciplinary Team (MDT) which is a group of experienced mental health professionals including your psychiatrist, Community Psychiatric Nurses (CPNs), trainee psychiatrist (if any), psychologists, Social Workers (SWs), and Occupational Therapists (OTs).
 
During Assessment:
After a period of assessment, treatment and rehabilitation under the CMHT, you may become well and safe enough to be discharged into the care of your GP. The CMHT will discharge you only after consultation with yourself, your family (whanau) or other significant person (if involved in your care and treatment) and your GP. These decisions are very important and are only taken after further discussion in the weekly MDT meeting.
 
On Discharge:
Once discharged, you may be re-referred to the CMHT by your GP if your mental state becomes of concern. Usually all referrals, assessments and treatments will be done with your consent but if you are so mentally unwell that you have no awareness of your health and are consequently unable to agree to treatment, then your treatment and care will be compulsory under the Mental Health (Compulsory Assessment and Treatment) Act 1992. This Act is designed to provide assessment and safe treatment without causing you further harm of any sort. As soon as you are well and safe enough, you will be discharged from under the MH (CAT) Act 1992.

Common Conditions

  • Anxiety Disorders

    We all feel some anxiety at some time or other.… More

  • Bipolar Disorder/Manic Depression

    This is a mood disorder in which both depressive (persistent low mood) and manic (elevated or high mood) episodes are experienced.… More

  • Bipolar Support Group

    This group is open to all people who have lived with Bipolar Disorder/Manic Depression.… More

  • Depression

    Depression is a mood disorder. Emotional states like sadness, ‘feeling blue’ or tearfulness are part of normal human experience.… More

  • Schizophrenia

    Schizophrenia is a serious mental disorder that affects about 1% of the general population.… More

Charges

There is no charge for our service.

Document Downloads

Note: PDF downloads require the free Adobe Reader application to view.

Other

When you use health services you are protected by a number of rights. These are explained in full in "The Code of Health & Disability Services Consumers' Rights" which applies to all health services and disability support services in New Zealand. These rights include (but are not limited to):

  • Respect and privacy
  • Confidentiality
  • Fair treatment
  • Acceptance of your beliefs and practices
  • Dignity and independence
  • Information to enable you to make choices about the treatment you receive
  • To have your questions answered
  • Choice about participation in teaching and research
  • To have your complaints taken seriously


If you feel we have not respected your rights you may take your concern or complaint to the Team Manager of the service or make a complaint to:

Health & Disability Commissioner
Telephone 09 373 3556 or 0800 11 22 33

Privacy Commissioner
Telephone 09 302 8655 or 0800 80 39 09

 

NGO Mental Health and Addiction Services in the Community

NGOs (Non-government organisations) are non-profit, independent, community organisations that are not affiliated with central or local government, although they may receive financial and/or other support from the government.

A mental health NGO employs a wide range of workers that work within the community to provide support to people who have experienced or are experiencing mental illness. These services vary widely in what they provide but all aim to assist a person on their journey to wellness and to maintain wellness and quality of life.

Click on this link to search NGO Mental Health and Addiction services in your area.

Locations Information

Contact Details

Phone (09) 538 0700
Fax (09) 538 0701

Street Address

15 Aberfeldy Road
Highland Park
Auckland

Postal Address

PO Box 82229
Highland Park
Auckland 2143

Map & more information

Click here for a map and more information about this location.

Counties Manukau Health Community Mental Health Services (Adult) is also a service at:

Choose one of the locations above for address information.

Recent Pages

Show Bookmarks