The process is as follows:
An initial assessment: A quit coach identifies the client's readiness to quit and gives out information about the programme.
An intensive programme lasting 8 weeks: The quit coach helps to identify and give coping skills to deal with smoking triggers, and encourages changes in smoking behaviour to assist the smoker to become smoke-free. He/she will supply Nicotine Replacement Therapy (NRT) - i.e. nicotine patches, gum and/or lozenges to help suppress nicotine urges to make the smoke free transition easier - and ongoing counselling support. By the 8th week the client should be able to maintain their smoke-free lifestyles.
6-12 month follow-ups: At each milestone there is follow up; this can be done over the phone or by visiting one of the clinics that the coaches attend. The follow-ups are a chance for re-assessment and perhaps helping with relapses, or giving further encouragement for clients to keep up the good work.
The Ngati Whatua quit coaches work in designated medical practices over the Auckland region but referrals are managed centrally via the contact details below.
The office base is at 248 Taniwha Street, Glen Innes, Auckland. Telephone (09) 578 0967 Monday to Friday 0830-1600.
Contact can also be made by fax at (09) 521 0738, or there is a web-based self referral form in the website at www.orakeihealth.org.nz .
Pasifika Smoking Cessation at Orakei Health
Free face-to-face support with professional quit coach for Pasifika peoples. NRT products are supplied as for AKP service.
Contact details are the same as for the AKP service in the paragraphs above.
Pacific Quit Smoking Service
The Pacific Quit Smoking Service provides quit support for Pacific people and their families who live or work in the Auckland and Waitemata District Health Board areas.
This service is free of charge and offers information, advice and resources, and nicotine replacement therapy to support the smoker to quit and stay smoke-free. Four quit smoking facilitators (Samoan, Tongan, Niuean) provide face-to-face or telephone counselling on a one-to-one or in a group basis. The service also provides assistance to create smoke-free cars and environments.
Pacific people can access the service through referrals from their GP or other heathcare provider, family or by self referral.
Contact details are:
Tel. 0800 867 848 (including after hours). Hours of counselling Monday to Friday 08.30-17.00. Email: to make referrals.
You can visit the website at: http://www.arphs.govt.nz/health-information/pacific-health/pacific-quit-smoking-service
ADHB Smokefree Pregnancy Services
Free intensive and specialised inpatient, outpatient and community support for pregnant women and their families. Quit Cards and NRT product are supplied. Patients are visited at home as well as when an inpatient at National Women's Health Auckland City Hospital.
Tel. 0800 667833 to leave a message or Fax (09) 623 4654. The service is available Monday to Friday 08.00-17.00. Email:
The service is based at Greenlane Clinical Centre, Building 14, Level 3, Auckland.
Aotea Health - Great Barrier Island
Face-to-face counselling and telephone support available. There are 3 nurses available at the centre at any one time plus a GP. The nurse can supply a Quit Card and some Nicotine Replacement Therapy products.
Aotea Health Medical Centre, Hector Sanderson Road, Claris, RD1, Great Barrier Island
Tel. (09) 429 0356; Fax. (09) 429 0304; service available Monday to Friday 0900-1700
Counties Manukau DHB
If you live in the Counties Manukau DHB area you can obtain all information here.
If you live in West or North Auckland region you can obtain all information about Smokefree in your area here.