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This page was last updated at 2:20PM on March 1, 2013

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Public Service

Wellington Children's Hospital

Description

Children's Outpatients Department
To get to the Children's Outpatient Department, enter off Riddiford Street and park under the new hospital:

  • take the orange lift to Level 3
  • turn right when you get out of the lift. At the end of the corridor you can see the Grace Neill Block (GNB) link bridge diagonally across the foyer on your left
  • walk across the bridge and take the yellow lift to Level 5.

Alternatively there is a drop-off point and limited parking outside the Grace Neill Block (GNB) accessed via Hospital Road.

If you arrive by bus at the new hospital entrance on Riddiford Street, walk into the atrium and the orange lift is visible on your right.

Children's Inpatient Wards 1 and 2 and Children's Dayward
To get to the Children's inpatient wards and the Children's Dayward, enter off Riddiford Street and park under the new hospital:

  • take the red  lift to Level 3
  • turn left when you get out of the lift. Follow the orange line down the corridor to the purple lifts. For the Children's Inpatient Ward 1 and the Children's Dayward turn left and walk down the corridor signed Children's Hospital. For Ward 2 take the purple lift to Level D. When you get out of the lift turn right and walk down the corridor signed Children's Hospital.

Alternatively, there is a drop-off point and limited parking outside  the Children's Hospital accessed via Hospital Road.

If you arrive by bus at the new hospital entrance on Riddiford Street, walk into the atrium and follow the orange line in the corridor alongside the orange lifts visible on your right, to the red lifts.

You will find maps and signs throughout the hospital.
Map 1 - Displays entrances to Wellington Regional Hospital. 
Map 2 - Displays the hospital levels and department locations.

If you’re unsure of where to go, please ask a staff member. All staff members wear identity cards and are happy to help you.

Referral Expectations

General Paediatric referral expectations

Once a referral is received by the Contact Centre it is prioritised by one of the paediatricians as urgent, semi-urgent or routine. Urgent patients are usually seen within 3 weeks and routine patients are usually seen within 3 months. The waiting times for Kenepuru and Kapiti are sometimes shorter than Wellington, so you may be offered the opportunity of an earlier appointment there even though you live in Wellington City.

Surgical referral expectations 

We do not have a waiting list of any note for clinic referrals. Once a referral is received by the Contact Centre it is prioritised by one of the paediatric surgeons as urgent, semi-urgent or routine. Urgent patients are usually seen the next week and routine patients should be seen within 6 - 8 weeks.
The waiting times for Kenepuru are sometimes longer as we only do clinics there once a month. Urgent patients in the Kenepuru area are often brought to Wellington for their first assessment.
 

Services / Common Conditions / Procedures / Treatments

  • Child Health Service Access and Entry Criteria

    More PDF

  • Children's Outpatient Department - Wellington

    We run general and specialty clinics e.g. Epilepsy, Endocrine, Renal and Diabetes.… More

  • Child Acute Assessment Unit (CAAU)

    The Child Acute Assessment Unit (CAAU) Wellington is located in the Children's Dayward.  Operational hours are Monday to Friday 07:30 - 23:00hrs.… More

  • General Paediatric Clinics

    General paediatric clinics are held at the 3 main sites: Wellington Hospital, Kenepuru Hospital and Kapiti Health Centre.… More

  • Kenepuru Child Health

    The unit at Kenepuru sees children between 08:30 - 17:00hrs.… More

  • Paediatric Diabetes Team

    The Wellington Paediatric Diabetes Team is led by a Paediatric Endocrinologist, and consists of three Paediatric and Adolescent Clinical Nurse Specialists, and a Specialist Diabetes Dietitian.… More

  • Paediatric Surgery

    Paediatric Surgery provides a 24-hour 7 day per week acute service based at Wellington Hospital.… More

  • Paediatric Pre-Operative Health Questionnaire

    More PDF

  • Neonatal Intensive Care Unit (NICU)

    The Neonatal Intensive Care Unit (NICU) is situated in the Wellington Regional Hospital on Level 4 South.… More

  • Moving from NICU to Ward 1

    More PDF

  • Inpatient Service

    We encourage family involvement at all times. Parents are welcome at any time.… More

  • Ward 2

    Admits children from 6 years to 16th birthday for secondary and tertiary care of acute, subacute and chronic conditions requiring medical or surgical intervention.… More

  • Ward 1

    Admits children up to their 6th birthday for secondary and tertiary care of acute, subacute and chronic conditions requiring medical or surgical intervention.… More

  • Children's Dayward

    The Children's Dayward is for elective daycase procedures for children from birth to 16 years.… More PDF

  • When your Child has Anaesthesia

    More PDF

  • Paediatric Day Surgery at Kenepuru Hospital

    More PDF

  • Paediatric Community Nurses

    The Paediatric Community Team comprises experienced paediatric nurses, providing generalist and specialist nursing services to children, young people and their families in the home and community.… More

  • Paediatric Community Team

    More PDF

  • Child Development Team

    The Child Development Team is based at Puketiro Centre Kenepuru and Ewart Building Wellington.… More

  • School Dental Service

    The School Dental Service provides free dental care at school-based clinics for children from pre-school through to the end of primary or intermediate school.… More PDF

  • Regional Genetic Services

    We offer a comprehensive clinical and diagnostic genetic service from New Plymouth to Invercargill.… More

  • Research

    Evidence based nursing and medicine is crucial to the ongoing improvement of our service.… More

  • Education of Staff

    Working in collaboration with Victoria University and Wellington Medical School we offer our staff and regional centres a wide range of education opportunities.… More

  • Play Specialists

    More PDF

  • Appendicectomy

    Appendicitis is a common cause of abdominal pain in children.… More

  • Bedwetting (Primary Nocturnal Enuresis)

    In a child over 7 years who has isolated primary nocturnal enuresis, a referral can be made directly to the Enuresis Programme, Continence Service, Community Health, CCDHB.… More

  • Breastfeeding

    Information on breastfeeding can be found on the C & C DHB Women's Health Obstetrics + Maternity Service Healthpoint page.… More

  • Bronchiolitis

    Bronchiolitis is an acute viral infection of the lower respiratory tract that occurs primarily in infants less than 1 year of age.… More PDF

  • Caring for an ACE or Chait Tube

    Many people suffer from fecal incontinence. Fecal incontinence is often treated by emptying the bowel.… More PDF

  • Caring for your Child's Cast (Arm)

    More PDF

  • Caring for your Child's Cast (Leg)

    More PDF

  • Cellulitis

    Cellulitis is the inflammation and infection of the soft tissue of the skin. More PDF

  • Circumcision

    When you are born the skin of the foreskin is attached to the head of the penis with a layer of tissue.… More

  • Coping with a Crying Baby

    More PDF

  • Croup

    Croup is a viral infection of the voice box (larynx) and windpipe (trachea).… More PDF

  • CPAP - Continuous Positive Airway Pressure

    Sleep is an important part of staying healthy for children of all ages.… More PDF

  • Diarrhoea and Vomiting (Gastroenteritis)

    Gastroenteritis is a bowel infection causing loose watery bowel motions (diarrhoea).… More PDF

  • Division Tongue Tie

    The frenulum is the band of tissue under the tongue between the base of the tongue and the floor of the mouth.… More

  • Eczema Care

    Eczema is a condition where the skin becomes dry, sensitive, and inflamed causing redness and intense itching.… More PDF

  • Emla Cream

    Emla cream is used to numb the skin before taking a blood test.… More PDF

  • Emollients

    Emollients are heavy moisturisers that help manage and control eczema.… More PDF

  • Fever Cares

    A fever is another name for a high temperature. A high fever does not necessarily mean your child has a serious illness.… More PDF

  • Glucagon Stimulation Test

    The pituitary gland at the base of the brain produces several hormones.… More PDF

  • More

  • Heart Murmur

    What is a heart murmur? When the valves close in the heart, they make a noise.… More

  • High Fibre Diet and the Sweet Corn Test

    One of the commonest causes for abdominal pain in children in this country is lack of fibre in the diet.… More PDF

  • How to Prevent Shaken Baby Syndrome

    More PDF

  • Hydrocele

    A hydrocele is a collection of fluid around the testis.… More

  • Hypospadias

    Hypospadias is a condition where the penis is not correctly formed.… More

  • Inguinal Hernia

    What is an inguinal hernia? An inguinal hernia is caused by a connection between the scrotum and the abdomen (uncommonly a similar connection occurs in girls causing an inguinal hernia).… More

  • Meatotomy

    When the opening on the tip of the penis is uncovered (usually after a circumcision) the opening can scar and narrow down to produce a meatal stenosis.… More

  • Preventing Recurrent Skin Infections

    The brochure below contains some suggestions to help ‘Break the Cycle of Infection’.… More PDF

  • Skin Lesion Excision

    Skin lesions such as cysts and tumours are removed by cutting around and under them with a scalpel or diathermy.… More

  • Spacer devices - Parent / Caregiver Information

    More PDF

  • Teaching your Child how to Swallow Tablets and Capsules

    More PDF

  • Testicular Torsion

    The testis can twist and therefore cut off its blood supply (testicular torsion).… More

  • Undescended Testes

    Undescended testes occur in less than 4% of children, and are more common in premature babies.… More

  • Urinary Tract Infection (UTI)

    Urinary tract infections(UTI) are common in children. UTIs are caused by a growth of germs in the bladder and sometimes in the kidneys.… More PDF

  • Vulvovaginitis

    The vulva and vagina of young girls can easily become infected and irritated; vulvovaginitis is an inflammation of the vulva and the vagina.… More PDF

Charges

New Zealand citizens, those who have obtained permanent residence and certain types of NZ work visas are entitled to publicly funded healthcare.

Non-residents may be required to pay for their healthcare. If you were not born in New Zealand and have not previously shown evidence of residency you should bring your passport with you on your first visit to the hospital for verification.

To check if you will need to pay, visit the Ministry of Health website www.moh.govt.nz/eligibility

Consultants

Dr Nikki Blair
General and Community Paediatrician
Mr Brendon Bowkett
Consultant Paediatric Surgeon
Dr Joanne Dixon
Clinical Leader Genetic Services
Dr Arno Ebner
Consultant Paediatrician
Dr Dawn Elder
Senior Lecturer Wellington School of Medicine
Dr Alan Farrell
Consultant Paediatrican - Paediatric Medicine
Dr Anganette Hall
Adolescent Paediatrician
Dr Kate Hall
Paediatrican Child Developmental Team
Dr Michael Hewson
Neonatal Consultant
Dr Anuradha Langdana
Paediatrician Child Developmental Team
Dr Andrew Marshall
Clinical Leader Paediatric Ambulatory
Dr John McArthur
Consultant Paediatrican - Paediatric Medicine
Dr Helen Miller
Neonatal Consultant
Dr Harshad Patel
Neonatal Consultant
Mr Kevin Pringle
Clinical Leader Paediatric Surgery
Dr Vaughan Richardson
Clinical Leader Neonatal Services
Dr Lynette Sadleir
Perinatal Neurologist
Dr Tosh Stanley
Neonatal and Paediatric Consultant
Dr Ross Wilson
Consultant Paediatrician
Dr Toni-Maree Wilson
Consultant Paediatric Surgeon
Dr Esko Wiltshire
Consultant Paediatrician - Metabolic

Visiting Hours

Parents/guardians may visit at any time.
All other visiting between 2pm and 7pm.
There is a rest period 12pm - 2pm

Refreshments

You can purchase meals from:

  • Fuel coffee bar located in the main corridor by the purple lifts
  • Wishbone located in the atrium of the main hospital
  • The hospital shop is located in the atrium of the main hospital. It is open from 07:30 -17:30 Mon to Fri, 09:00 -15:00 Sat and Sun.

Travel Directions

For information about parking at the hospital please click here.

Public Transport

A number of bus services pass by the main entrance of Wellington Hospital in Riddiford Street, Newtown. Details of times and bus numbers are available by calling (04) 801 7000 or visit the Metlink website.

 For information about train timetables and fares, visit the TranzMetro website.

Parking

Parking areas for patients and visitors are provided as follows:

Main Public Car Park - entrance off Riddiford Street. This is a well lit car park with mechanical barrier arms at the entrance.
Collect your ticket on arrival from the machine on entering the underground car park.
All parking fees are payable when you leave the car park at any Auto Pay Station. You can pay with notes, coins or credit cards at the Auto Pay Station.
Alternatively there is an ASB ATM cashflow machine in the main atrium foyer, Level 2.
This machine accepts most major cards.

In Front of the Emergency Department - entrance off Riddiford Street. This is a Pay and Display car park and payment can be made by cash or credit card. Visitors bringing patients to the Emergency Department can request a permit to display in their car which entitles them to free parking.

Left Side of Hospital Road - public Pay and Display parking is provided on the left side of Hospital Road (if driving in from Adelaide Road) which is convenient for visitors to the Grace Neill Block. Payment is by cash or credit card. 

Four Hour Short Term Car Park - entrance off Mein Street. This is a Pay and Display car park and is suitable for patients visiting the Orthopaedic Clinic. There are three designated mobility parks in this area.

Parking Prices

Click here for map

0 - 20 mins Free
20 mins - 1 hour $3.00
1 - 2 hours $5.00
2 - 3 hours $6.00
3 - 4 hours $7.00
4+ hours $8.00

If a patient or their primary support person visits the hospital more than three times per week, or is a long term regular patient, C&C DHB provides discounted parking. Please talk to the Charge Nurse Manager or Charge Midwife Manager in the department you are visiting about whether you are eligible for discounted parking.

Car Park Management
Wilson Parking manage the hospital car park in accordance with the C&C DHB Car Park Management Plan. Cars may be towed away if parked in no parking zones (yellow lines). Enforcement Notices are issued in Pay and Display areas where no valid coupon is displayed. All net income from the parking is used by C&C DHB to fund other projects such as the free patient shuttle from Kenepuru to Wellington Hospitals or an on-site shuttle service for patients.

On-Site Patient Shuttle
Wellington Hospital site is quite hilly and C&C DHB provides a free shuttle service for patients and visitors. This shuttle stops at the entrance to all buildings on site, and those catching public transport can catch the shuttle at the shelter just inside the Riddiford Street entrance. One of the shuttles is accessible for patients in wheelchairs.

Free Shuttle Service
 A free shuttle for patients runs between Wellington and Kenepuru Hospitals. To book, please call Kenepuru Orderlies on (04) 385 5999 ext 7088.

The shuttle operates Monday to Friday: 7am - 6pm, departing from Wellington (Mein Street Entrance) and Kenepuru (Main Entrance) sites on the hour. Travel time is approximately 40 minutes.

This service also includes an internal run throughout the Wellington site with pick up and drop off from the Main Entrance, Riddiford Building, Main Outpatients, and the Blood and Cancer Centre.

Accommodation

On the ward there is provision for one parent to stay with a small child all the time. For out-of-town families whose children are having surgery, we try to organise accommodation at Ronald McDonald House for other family members. This is usually organised by the referring DHB.

Please click here for information about accommodation for patients and their relatives.

Pharmacy

Please bring all the medications your child is taking with you to your child's appointment or admission to the Wellington Children's Hospital.

Medications are dispensed to inpatients while they are in hospital by the hospital pharmacy.

Retail pharmacies can be found in the Newtown shopping area which is a 10-minute walk from the hospital.

Security

Security orderlies are on duty 24 hours a day. They patrol all of the facilities on the hospital site.

The hospital and wards are locked down each night at 8:30pm. Security orderlies are stationed at the front of the hospital - enter from Riddiford Street Newtown. Level 2, Wellington Regional Hospital.   

Website

www.ccdhb.org.nz

Other

Wheelchair Access
Wheelchair access is through the main entrance of Wellington Regional Hospital. Entry is via Riddiford Street, Newtown, or the underground car park.

Telephones
There are card and coin telephones in all the main corridors and foyers. If you cannot find one, please ask a staff member. Phone cards are available from the Atrium shop, main atrium foyer, Level 2 (entry via Riddiford Street Newtown).

Banking Services
 There is an ASB ATM cashflow machine in the main atrium foyer, Level 2, entry via Riddiford Street Newtown. This machine accepts most major cards. Branches of most banks can be found in Newtown, a five minute walk south from the Main Entrance on Riddiford Street.

NZ Post
 A NZ Post box is located in the main atrium foyer, Level 2, entry via Riddiford Street Newtown.

Flowers, Gifts, Letters and Parcels
 Flowers, gifts, letters or parcels should be clearly marked with the patient’s name and ward. Flowers are not allowed in the Intensive Care Unit (ICU).

Send letters and parcels to the address below:

Wellington Hospital
Private Bag 7902
Newtown
Wellington 6242

For delivery of flowers and gifts, the address is:

Wellington Hospital
Riddiford Street
Newtown 6021

Location Information

Contact Details

Ward 2 (04) 385 5999 ext 5518
Ward 1 (04) 385 5999 ext 5519
Children's Dayward (04) 385 5999 ext 5041
Child Acute Assessment (CAAU) (04) 385 5999 ext 5041
Children's Outpatient Service (04) 806 2476

Kenepuru Hospital Child Health
Mon to Fri 8.30am - 5pm (04) 237 0179 ext 7328

Street Address

Wellington Hospital
Riddiford Street
Newtown
Wellington 6021

Postal Address

Wellington Hospital
Private Bag 7902
Wellington South

Map & more information

Click here for a map and more information about this location.

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