Healthpoint (Home)

skip to content

This page was last updated at 2:09PM on April 1, 2014

Scroll down for more information

Public Service

Capital & Coast DHB Pain Service - Regional Service

Hours

Outpatient Clinics are held Monday to Thursday: 9.00am - 4.00pm.

There are no clinics and the service is closed on public holidays and Wellington Anniversary Day.

You must have an outpatient appointment to attend these clinics. A clinic letter is sent out to prospective patients before the scheduled clinic date.

Description

The CCDHB Pain Service
The Wellington Regional Pain Service serves the lower half of the North Island and the upper half of the South Island. The service is based at the Wellington Regional Hospital.

The service is a multidisciplinary service and is engaged in the various aspects of pain management, including multidisciplinary assessments and treatment, medication reviews, pain management programmes, functional assessments and interventional procedures.

Our aim is to facilitate both physical and emotional wellbeing and a return to a healthy and functional role in the family and community.

Our team members include: 
 

  • Doctors
  • A Clinical Psychologist
  • Occupational Therapists
  • Physiotherapists
  • Specialist Nurse
  • Psychiatrist

 

Pain, by definition, is an unpleasant sensory or emotional experience associated with actual or potential tissue damage or described in terms of such damage. It is both a physiologic sensation and an emotional reaction to that sensation. Chronic pain can be difficult to understand.

 Some of the conditions treated in the clinic include the following:

Referral Expectations

Access to this service is by a referral from your specialist, GP or health professional and through the acute pain team of the Hospital.

As this service is a regional tertiary service, it is expected that your primary referrer has undertaken the relevant investigations and made the appropriate referrals. The management plan made will include your general practitioner.

There will be a waiting time before the hospital clinic appointment. We do try to keep the waiting times as short as possible within our limited resources.

All the referrals are prioritised by a triage committee. Based on the triage they are allocated for either a multidisciplinary assessment or medical only assessment. These referrals are then further streamlined into ACC-related and non-ACC or DHB referrals. Pain questionnaires can be downloaded from the link below. Please bring these with you to your appointment.

Pain questionnaire

A clinic appointment will be sent out following triage of the referral letters. A confirmation phone call is usually made before the clinic date and all patients are requested to bring with them all relevant investigations including x-rays, CT scans, MRIs and blood test results.

Please ensure that all patient details including all telephone numbers are current.

No appointment will be rescheduled if patients do not attend without contacting the Department. 

Procedures / Treatments

  • Comprehensive Pain Assessment

    A comprehensive pain assessment involves being assessed by a pain specialist, a clinical psychologist and either a physiotherapist or occupational therapist.… More

  • Epidural Steroid Injection - Patient Information

    More PDF

  • Facet Joint Injection - Patient Information

    Back pain can have many potential causes. One of these is pain arising from the small joints between the adjacent bones (vertebrae) of the spinal column called facet joints (or zygapophyseal joints).… More PDF

  • Interventional Clinic

    Following a full medical assessment, sometimes it is deemed that interventions are appropriate and the patients are booked for interventional procedures such as an epidural, caudal or facet joint injections, infusions of calcitonin or a sympathetic block for peripheral vascular disease.… More PDF

  • Lumbar Sympathetic Nerve Blocks - Patient Information

    More PDF

  • Medication Management

    Medication management involves a medical only assessment and review of the relevant medication that the patient is on.… More

  • Outpatient Physiotherapy

    Outpatient physiotherapy sessions are provided by the department physiotherapist and she also is responsible for the TENS trials.… More

  • Outpatient Psychology

    The clinical psychologist is responsible for cognitive input and this forms an important part of the pain management process.… More

  • Pain Management Programme

    Various pain management programmes are run by the Clinic. The programmes are intensive and run from 8.30am to 4.30pm throughout the year. Patients are allocated to these programmes following various assessments. A good website with useful information about how to manage aspects of your pain is available. More

  • Pre-procedure Pain Management (Injections) - Patient Information

    More PDF

  • Pre-procedure Pain Management (Intravenous Infusion) - Patient Information

    More PDF

Charges

This service is free to all permanent residents of New Zealand. For visitors to the country, a service fee applies.

Patients seen under an ACC contract do not incur a charge; the cost of the service is paid by ACC.

Document Downloads

Note: PDF downloads require the free Adobe Reader application to view.

Consultants

Consultant Occupational Physician, Pain Specialist

Available at Wellington Hospital - Nga Puna Waiora

Consultant Pain Physician / Clinical Leader

Available at all locations.

Consultant Psychiatrist (Part Time to Pain Service)

Available at Wellington Hospital - Nga Puna Waiora

Pain Specialist, Consultant Anaesthetist

Available at Wellington Hospital - Nga Puna Waiora

Note: Please note above that some people are not available at all locations.

Refreshments

You can purchase meals from: 

  • Fuel coffee bar located in the main corridor by the purple lifts
  • Wishbone located in the Atrium of the main hospital

The hospital shop in located in the Atrium of the main hospital and is open:

Monday to Friday: 7:30am - 5:30pm
Saturday & Sunday: 9:00am - 3:00pm

Public Transport

For information about public transport to Wellington Regional Hospital please click here

Parking

For information about parking at Wellington Regional Hospital please click here

Other

Wheelchair Access
Wheelchair access is through the main entrance of Wellington Regional Hospital. Entry is via Riddiford Street, Newtown, or the underground carpark.

Telephones
There are card and coin telephones in all the main corridors and foyers. If you cannot find one, please ask a staff member. Phone cards are available from the Atrium shop, main atrium foyer, Level 2 (entry via Riddiford Street, Newtown). 

Banking Services
There is an ASB ATM cashflow machine in the main atrium foyer, Level 2 (entry via Riddiford Street, Newtown). This machine accepts most major cards. Branches of most banks can be found in Newtown, a five minute walk south from the Main Entrance on Riddiford Street.

Locations Information

Contact Details

Phone (04) 385 5344
Fax (04) 385 5509

The office telephone is manned from Monday to Thursday, 09.00 to 16.00 hours. Outside those times an answerphone should be available.

Street Address

Level 4
Levin House
330 High Street
Lower Hutt

Map & more information

Click here for a map and more information about this location.

Capital & Coast DHB Pain Service - Regional Service is also a service at:

Choose one of the locations above for address information.

Recent Pages

Show Bookmarks