All Enquiries and Departments: (04) 385 5999

Fax: (04) 237 6015

Kenepuru Community Hospital provides secondary services catering to the communities north of Wellington, including Porirua and Kapiti.

The hospital provides medical, surgical, maternity and child health services, plus services for the elderly, a specialist inpatient assessment, treatment and rehabilitation service, and outpatient clinics.

The site includes an adult psychiatric day hospital and the 13-bed inpatient unit for young people, the Rangatahi (Adolescent) Mental Health Service.

Multidisciplinary services for children and adolescents with emotional, behavioural, or developmental concerns are provided at the Puketiro Centre adjacent to the hospital. The Centre also provides audiology services for people of all ages in the Porirua area.

All Capital & Coast District Health Board facilities are smoke free.

Our Mission:
"Together, improve the Health of the District."

Our Values:
Innovation, Action, People/Patient Focus, Living the Treaty, Professionalism & Leadership and Excellence.

Whanau/family and visitors are important when people are unwell or getting better, and so is rest.
We recommend two visitors at a time at the bedside. Unwell visitors or children should refrain from visiting. 
For more information regarding visiting hours - click here

Cafeteria 

Hours: Monday to Friday 8.00am - 2.30pm.

The tea and coffee facilities are available for patients 24 hrs 7 days week. 

Location: ground floor of the Ward Block.

"Ground Express"

Hours: Monday to Friday 8.00am - 4.30pm.

Location: Main Entrance Foyer.

Eftpos available.

Cold Drinks and Snacks

Vending machines are located in the Main Entrance Foyer.

A bus stop is located at the Main Entrance . For information on public transport options, contact metlink on 0800 801 700.

There is ample free parking at Kenepuru Hospital in well-lit areas with a drop-off area at the Main Entrance. 

Free Shuttle Service between Kenepuru and Wellington Hospitals
A free shuttle for patients runs between Kenepuru and Wellington Hospitals. To book, please call Kenepuru Orderlies on (04) 385 5999 ext 7088.

The shuttle operates Monday to Friday: 7am - 6pm, departing from Wellington Hospital (main entrance off Riddiford Street) and Kenepuru Hospital (main entrance) on the hour. Travel time is approximately 40 minutes. 

There are no accommodation facilities at Kenepuru Hospital.

Hours: Monday to Friday 9.00am - 5.30pm

After hours:  Monday to Friday 6.00pm - 10pm

Weekends and Public Holidays: 10am - 10pm

Phone (04) 238 9939

Fax: (04) 238 9940

Security orderlies are on duty 24 hours a day. They patrol all of the facilities on the hospital site.

The hospital and wards are locked down each night at 8.30pm and security orderlies are stationed at the Main Entrance.

Who Pays for Your Healthcare?

Overseas visitors may be charged for taxpayer funded healthcare.
The Government of New Zealand provides free healthcare and disability services to people who are ordinarily legally resident in New Zealand. Very few services are provided free to people who do not have some type of residency status.

District Health Boards are required by the Government to ensure only people who are eligible are provided with free healthcare. As a result, Capital & Coast District Health Board staff will ask all patients who were not born in New Zealand to produce proof of eligibility.

Anyone needing emergency care will receive appropriate treatment. However, patients not eligible will be charged for their treatment and asked to pay on discharge from hospital.

Are you Entitled to Free Healthcare?
Yes, if you are one of the following:

• A New Zealand citizen (including those NZ citizens who live in the Cook Islands, Niue or Tokelau)
• A child under 18 years who was born in NZ before 1 January 2006
• A child under 18 years who is under the legal guardianship of an eligible person
• A holder of a current NZ Residence Permit and have been in NZ for two years
• A holder of a Returning Resident’s Visa
• A pregnant woman with spouse/partner who is a NZ resident (maternity care only)
• A foreign worker with a work permit(s) for two years or more
• An Australian or UK resident requiring “immediate necessary treatment”
• A refugee with proof of status 
   

Proof of Eligibility
The following legal verification is acceptable:

• NZ Passport
• Residency permit
• Work permit for two years or more
• Refugee status

Are there any Exceptions?
Yes, all overseas visitors are entitled to free treatment under the following circumstances, no matter what their eligibility status:

What if I have an Accident?
All overseas visitors are entitled to free acute (emergency) care following an accident. However they must apply to ACC for approval to undergo any ongoing treatment.

Compulsory Treatment
Free care is provided for any patient who has been admitted to hospital under a compulsory treatment order issued under:

• the Tuberculosis Act
• the Mental Health Act
• the Alcoholism and Drug Addiction Act.

If you’re not Eligible, who pays?
Insurance Company Payments - it is the responsibility of the patient to arrange for all payments to be made to C&C DHB. If an insurance company has accepted liability and C&C DHB is guaranteed payment, C&C DHB will invoice the insurance company.

Personal Payment
In other instances (where insurance does not apply) you will be personally liable for the cost of treatment. Payments for treatment can be made at the Cashier located at the Kenepuru Hospital main entrance.

General Specialist Treatment
Any ineligible patient who seeks general specialist treatment at a hospital will be prioritised alongside eligible patients if there is spare capacity for the treatment. The estimated cost must be paid in advance and any additional costs must be paid at the end of treatment.

Wheelchair Access 
Wheelchair access is available through the main entrance. If required, wheelchairs are available from the Security Orderly Service.

Public Toilets
Public toilets are located on the main corridor of the clinical services block.
Disabled toilets are located opposite the Radiology/X-Ray unit.

NZ Post 
A NZ Post box is located at the main entrance and cleared at 2pm Monday to Friday and 12 noon on Sundays.

Banking Services
There is an ASB ATM machine located on the ground floor next to the Ground Coffee Shop just beyond the main entrance.

Gifts, Flowers, Letters and Parcels
Flowers, gifts, letters or parcels should be clearly marked with the patient’s name and ward. 

Send letters and parcels to the address below:
Kenepuru Community Hospital
PO Box 50215
Porirua

For delivery of flowers and gifts, the address is:
Kenepuru Community Hospital
Raiha Street
Porirua