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St John Rotorua & Taupō - Health Shuttle
Community Health Service
Today
8:30 AM to 3:00 PM.
Description
The St John Health Shuttle is a community service that transports people to essential medical and health-related appointments, and then brings them home again.
We operate a shuttle service in Rotorua and Taupō.
(Under 18 years old need to travel with a parent or guardian) We do not transport children under 7 years old.
This is a door to door service. We are a koha based service
We have a closed down period between mid December and mid January 2027
Ages
Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
How do I access this service?
Contact us
We can be contacted by phone on 0800 824 325 or by email at LakesHealthShuttles@stjohn.org.nz
Make an appointment
First appointment time is 0830 and last appointment time is 1430 with a return trip, or 3pm for a one way trip
Appointments need to be made at least 24 hours before the appointment
(No bookings taken on the day)
Anyone can access
Fees and Charges Description
We rely on donations to keep the Health Shuttles operating
Hours
8:30 AM to 3:00 PM.
| Mon – Fri | 8:30 AM – 3:00 PM |
|---|
The shuttle picks people up half an hour before the appointment.
Bookings are required with at least 24 hours notice.
Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct), Auckland Anniversary (1 Feb).
Other: Closed 11 Jan — 14 Jan.
Languages Spoken
English, Māori
Services Provided
Provision of community transport, including transport to and from medical appointments.
Provision of community transport, including transport to and from medical appointments.
Provision of community transport, including transport to and from medical appointments.
Disability Assistance
Wheelchair access
Region
Lakes
Website
Contact Details
8:30 AM to 3:00 PM.
-
Phone
0800 824 325
Email
Website
69 Marguerita Street
Fenton Park
Rotorua
Bay of Plenty 3010
Street Address
69 Marguerita Street
Fenton Park
Rotorua
Bay of Plenty 3010
Postal Address
PO Box 1205
Rotorua 3040
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This page was last updated at 2:11PM on March 2, 2026. This information is reviewed and edited by St John Rotorua & Taupō - Health Shuttle.
