Description
At Alpine Audiology we provide a full range of hearing and ear care services to support your hearing health at every stage of life.
Our services include:
- comprehensive hearing assessments
- hearing aid fittings and servicing
- microsuction ear wax removal for children & adults
- specialist care for tinnitus and balance concerns.
Whether you’re due for a hearing check, adjusting to new hearing aids, or simply need your ears cleared, you’ll receive expert care that’s both gentle and personalised.
All appointments are with Abby, our experienced audiologist, who specialises in microsuction and the diagnosis of ear conditions.
Staff
Abby Johnson: Audiologist MNZAS, Director
Abby is an experienced clinical audiologist and obtained her Master of Audiology from the University of Canterbury in 2016 and Certificate of Clinical Competency (CCC) from the New Zealand Audiological Society in 2018.
Abby Johnson is the founder of Alpine Audiology. She is also the driving force behind the success of Hobsonville Hearing, a highly regarded clinic in West Auckland known for its personalised care and community focus. Abby brings this same passion and expertise to Queenstown, offering professional hearing services with a gentle, people-first approach. With a special interest in microsuction ear wax removal and diagnostic audiology, she enjoys working with both children and adults. Abby is committed to making hearing care accessible, approachable, and effective.
Ages
Adult / Pakeke, Child / Tamariki, Older adult / Kaumātua, Youth / Rangatahi
How do I access this service?
Make an appointment, Contact us, Anyone can access
Fees and Charges Categorisation
Fees apply
Fees and Charges Description
Find information about costs on the booking form here
We are a Southern Cross Affiliated Provider
Hours
Open Monday to Friday - by appointment only
Languages Spoken
English
Services Provided
Audiology services check your hearing and provide hearing aids and other listening devices.
Audiology services check your hearing and provide hearing aids and other listening devices.
- Ear wax removal
- Hearing tests
- Child audiology
- Hearing aids
- Tinnitus
- Older adult audiology
Audiology services check your hearing and provide hearing aids and other listening devices.
We offer ear wax removal using microsuction. This is a highly effective and safe method of ear wax removal. This technique uses a small, purpose-built vacuum to carefully suction ear wax and debris from the ear canal. Most patients find the procedure comfortable and painless, with the process typically taking just a few minutes per ear. Ear microsuction is suitable for patients with other ear complexities, such as ear infections, perforated eardrums, or had previous ear surgeries, most patient's report immediate relief from ear blockage and improvement to their hearing. Learn more about microsuction here
We offer ear wax removal using microsuction. This is a highly effective and safe method of ear wax removal. This technique uses a small, purpose-built vacuum to carefully suction ear wax and debris from the ear canal. Most patients find the procedure comfortable and painless, with the process typically taking just a few minutes per ear. Ear microsuction is suitable for patients with other ear complexities, such as ear infections, perforated eardrums, or had previous ear surgeries, most patient's report immediate relief from ear blockage and improvement to their hearing. Learn more about microsuction here
Service types: Audiology, Ear wax removal.
We offer ear wax removal using microsuction. This is a highly effective and safe method of ear wax removal. This technique uses a small, purpose-built vacuum to carefully suction ear wax and debris from the ear canal. Most patients find the procedure comfortable and painless, with the process typically taking just a few minutes per ear.
Ear microsuction is suitable for patients with other ear complexities, such as ear infections, perforated eardrums, or had previous ear surgeries, most patient's report immediate relief from ear blockage and improvement to their hearing.
Learn more about microsuction here
Adult Diagnostic Hearing Tests (CAA cert) - Our full diagnostic audiometric assessment includes a case history, otoscopy, tympanometry and acoustic reflexes, air conduction testing, bone conduction testing (if applicable), speech audiometry and a post assessment explanation of results. These tests are performed to determine the nature of any hearing loss and determine possible treatment options. We recommend this appointment type if you have a GP, ENT, or CAA referral, or have been diagnosed with a hearing loss previously. If you are unsure what to book, call our reception for assistance., Hearing Screens - Are you concerned about a hearing issue? Our hearing screen is offered to adults over 18 years of age and is a quick pass/fail assessment for your hearing. This service is FREE for Gold Card Holders., Workplace Hearing Tests - Annual occupational hearing test to monitor hearing thresholds when working in a noisy environment.
Adult Diagnostic Hearing Tests (CAA cert) - Our full diagnostic audiometric assessment includes a case history, otoscopy, tympanometry and acoustic reflexes, air conduction testing, bone conduction testing (if applicable), speech audiometry and a post assessment explanation of results. These tests are performed to determine the nature of any hearing loss and determine possible treatment options. We recommend this appointment type if you have a GP, ENT, or CAA referral, or have been diagnosed with a hearing loss previously. If you are unsure what to book, call our reception for assistance., Hearing Screens - Are you concerned about a hearing issue? Our hearing screen is offered to adults over 18 years of age and is a quick pass/fail assessment for your hearing. This service is FREE for Gold Card Holders., Workplace Hearing Tests - Annual occupational hearing test to monitor hearing thresholds when working in a noisy environment.
Service types: Audiology, Hearing tests, Older adult audiology.
- Adult Diagnostic Hearing Tests (CAA cert) - Our full diagnostic audiometric assessment includes a case history, otoscopy, tympanometry and acoustic reflexes, air conduction testing, bone conduction testing (if applicable), speech audiometry and a post assessment explanation of results. These tests are performed to determine the nature of any hearing loss and determine possible treatment options. We recommend this appointment type if you have a GP, ENT, or CAA referral, or have been diagnosed with a hearing loss previously. If you are unsure what to book, call our reception for assistance.
- Hearing Screens - Are you concerned about a hearing issue? Our hearing screen is offered to adults over 18 years of age and is a quick pass/fail assessment for your hearing. This service is FREE for Gold Card Holders.
- Workplace Hearing Tests - Annual occupational hearing test to monitor hearing thresholds when working in a noisy environment.
Ear Wax Removal for Children - We offer ear wax removal services for children of all ages. Our experienced audiologists ensure a comfortable and safe experience, prioritising your child's well-being. By using microsuction, we can effectively and precisely remove ear wax without the use of water or invasive tools, reducing the risk of discomfort or infection. Available for children of all ages, from infants to teenagers (16-years)., Paediatric Hearing Assessment for Children (aged 6 to 17 years) - Our Paediatric Full Hearing Test is available to children 5-years or older. Our specialised audiologists use state-of-the-art equipment and child-friendly techniques to accurately assess your child's hearing abilities. This thorough evaluation includes a series of non-invasive tests designed to identify any hearing issues, allowing us to tailor the most effective treatment plan. We create a welcoming and comfortable environment to help ease any anxieties, ensuring that both you and your child feel at ease throughout the process. This assessment includes video otoscopy, tympanometry, acoustic reflex testing, DPOAE testing, a hearing test, bone conduction testing (if applicable) and speech testing to determine whether your child has a problem hearing. Following this assessment, a full report will be sent to the referring medical professional., Paediatric Hearing Assessment (PLAY) for Children (aged 2.5 to 5 years) - This hearing assessment is tailored for young children aged 2.5 to 5 years, providing a fun and engaging way to assess their hearing. This specialised approach uses interactive games and child-friendly techniques to keep little ones relaxed and focused throughout the evaluation. Our experienced audiologists use state-of-the-art equipment to conduct accurate, non-invasive tests, ensuring reliable results while making the experience enjoyable for your child. We prioritise creating a warm, supportive environment to ease any anxieties for both children and parents. With this playful and effective method, we can identify potential hearing concerns early and provide personalised recommendations to support your child’s hearing health. This assessment includes video otoscopy, tympanometry, acoustic reflex testing, DPOAE testing, a hearing test, bone conduction testing (if applicable) and speech testing to determine whether your child has a problem hearing. Following this assessment, a full report will be sent to the referring medical professional. Outer/Middle Ear Assessment (aged 1-year and above) - Our Outer/Middle Ear Assessment for children is specially designed to diagnose conditions such as glue ear, which can significantly impact a child's hearing and overall ear health. Our experienced audiologists use advanced diagnostic tools to evaluate the function and health of the outer and middle ear. This thorough assessment helps us identify any fluid buildup, infection, or structural issues that may be causing hearing difficulties in your child. With a precise diagnosis, we can develop an effective treatment plan to address the problem and improve your child's hearing health.
Ear Wax Removal for Children - We offer ear wax removal services for children of all ages. Our experienced audiologists ensure a comfortable and safe experience, prioritising your child's well-being. By using microsuction, we can effectively and precisely remove ear wax without the use of water or invasive tools, reducing the risk of discomfort or infection. Available for children of all ages, from infants to teenagers (16-years)., Paediatric Hearing Assessment for Children (aged 6 to 17 years) - Our Paediatric Full Hearing Test is available to children 5-years or older. Our specialised audiologists use state-of-the-art equipment and child-friendly techniques to accurately assess your child's hearing abilities. This thorough evaluation includes a series of non-invasive tests designed to identify any hearing issues, allowing us to tailor the most effective treatment plan. We create a welcoming and comfortable environment to help ease any anxieties, ensuring that both you and your child feel at ease throughout the process. This assessment includes video otoscopy, tympanometry, acoustic reflex testing, DPOAE testing, a hearing test, bone conduction testing (if applicable) and speech testing to determine whether your child has a problem hearing. Following this assessment, a full report will be sent to the referring medical professional., Paediatric Hearing Assessment (PLAY) for Children (aged 2.5 to 5 years) - This hearing assessment is tailored for young children aged 2.5 to 5 years, providing a fun and engaging way to assess their hearing. This specialised approach uses interactive games and child-friendly techniques to keep little ones relaxed and focused throughout the evaluation. Our experienced audiologists use state-of-the-art equipment to conduct accurate, non-invasive tests, ensuring reliable results while making the experience enjoyable for your child. We prioritise creating a warm, supportive environment to ease any anxieties for both children and parents. With this playful and effective method, we can identify potential hearing concerns early and provide personalised recommendations to support your child’s hearing health. This assessment includes video otoscopy, tympanometry, acoustic reflex testing, DPOAE testing, a hearing test, bone conduction testing (if applicable) and speech testing to determine whether your child has a problem hearing. Following this assessment, a full report will be sent to the referring medical professional. Outer/Middle Ear Assessment (aged 1-year and above) - Our Outer/Middle Ear Assessment for children is specially designed to diagnose conditions such as glue ear, which can significantly impact a child's hearing and overall ear health. Our experienced audiologists use advanced diagnostic tools to evaluate the function and health of the outer and middle ear. This thorough assessment helps us identify any fluid buildup, infection, or structural issues that may be causing hearing difficulties in your child. With a precise diagnosis, we can develop an effective treatment plan to address the problem and improve your child's hearing health.
Service types: Audiology, Ear wax removal, Child audiology, Hearing aids.
- Ear Wax Removal for Children - We offer ear wax removal services for children of all ages. Our experienced audiologists ensure a comfortable and safe experience, prioritising your child's well-being. By using microsuction, we can effectively and precisely remove ear wax without the use of water or invasive tools, reducing the risk of discomfort or infection. Available for children of all ages, from infants to teenagers (16-years).
- Paediatric Hearing Assessment for Children (aged 6 to 17 years) - Our Paediatric Full Hearing Test is available to children 5-years or older. Our specialised audiologists use state-of-the-art equipment and child-friendly techniques to accurately assess your child's hearing abilities. This thorough evaluation includes a series of non-invasive tests designed to identify any hearing issues, allowing us to tailor the most effective treatment plan. We create a welcoming and comfortable environment to help ease any anxieties, ensuring that both you and your child feel at ease throughout the process. This assessment includes video otoscopy, tympanometry, acoustic reflex testing, DPOAE testing, a hearing test, bone conduction testing (if applicable) and speech testing to determine whether your child has a problem hearing. Following this assessment, a full report will be sent to the referring medical professional.
- Paediatric Hearing Assessment (PLAY) for Children (aged 2.5 to 5 years) - This hearing assessment is tailored for young children aged 2.5 to 5 years, providing a fun and engaging way to assess their hearing. This specialised approach uses interactive games and child-friendly techniques to keep little ones relaxed and focused throughout the evaluation. Our experienced audiologists use state-of-the-art equipment to conduct accurate, non-invasive tests, ensuring reliable results while making the experience enjoyable for your child. We prioritise creating a warm, supportive environment to ease any anxieties for both children and parents. With this playful and effective method, we can identify potential hearing concerns early and provide personalised recommendations to support your child’s hearing health. This assessment includes video otoscopy, tympanometry, acoustic reflex testing, DPOAE testing, a hearing test, bone conduction testing (if applicable) and speech testing to determine whether your child has a problem hearing. Following this assessment, a full report will be sent to the referring medical professional.
- Outer/Middle Ear Assessment (aged 1-year and above) - Our Outer/Middle Ear Assessment for children is specially designed to diagnose conditions such as glue ear, which can significantly impact a child's hearing and overall ear health. Our experienced audiologists use advanced diagnostic tools to evaluate the function and health of the outer and middle ear. This thorough assessment helps us identify any fluid buildup, infection, or structural issues that may be causing hearing difficulties in your child. With a precise diagnosis, we can develop an effective treatment plan to address the problem and improve your child's hearing health.
As an independent audiology provider we supply and service all leading hearing aid manufacturers. Being independent allows us to supply the latest in hearing aid technology, always staying updated with new products and features. Our diverse pricing options ensure that quality hearing solutions are accessible to everyone, with choices to suit any budget. We can support you to access various funding support options to assist with the cost of hearing aids. We will establish which options you are eligible for, and how they can be used to subsidise the cost of hearing aids, ensuring you receive the support you need to access quality hearing solutions.
As an independent audiology provider we supply and service all leading hearing aid manufacturers. Being independent allows us to supply the latest in hearing aid technology, always staying updated with new products and features. Our diverse pricing options ensure that quality hearing solutions are accessible to everyone, with choices to suit any budget. We can support you to access various funding support options to assist with the cost of hearing aids. We will establish which options you are eligible for, and how they can be used to subsidise the cost of hearing aids, ensuring you receive the support you need to access quality hearing solutions.
Service types: Audiology, Hearing aids.
As an independent audiology provider we supply and service all leading hearing aid manufacturers. Being independent allows us to supply the latest in hearing aid technology, always staying updated with new products and features. Our diverse pricing options ensure that quality hearing solutions are accessible to everyone, with choices to suit any budget.
We can support you to access various funding support options to assist with the cost of hearing aids. We will establish which options you are eligible for, and how they can be used to subsidise the cost of hearing aids, ensuring you receive the support you need to access quality hearing solutions.
Comprehensive Hearing Aid Reviews - If you have been fit with hearing aids at another clinic and are having problems with: insertion, physical fit, sound quality, or have any other concerns, this appointment will enable Abby to reassess your current hearing aids and work with you to solve these issues. Follow up reviews may be required at an additional cost., Annual Hearing Aid Reviews - If you are a patient of Alpine Audiology, or are just requiring a standard review for your hearing aids, this appointment is great for an annual check up and fine-tune. During a hearing aid review appointment, we first discuss whether your hearing needs are currently being met. Your hearing aids are then thoroughly examined and serviced on site, your hearing is retested and the hearing aids are fine-tuned to ensure they are performing optimally., Hearing Aid Servicing & Repairs - We offer on-site cleaning and servicing, which is necessary to keep the hearing devices functioning properly. If you hearing aid requires a minor part replacement or repair, we may be able to perform this on-site. Please contact the clinic to enquire.
Comprehensive Hearing Aid Reviews - If you have been fit with hearing aids at another clinic and are having problems with: insertion, physical fit, sound quality, or have any other concerns, this appointment will enable Abby to reassess your current hearing aids and work with you to solve these issues. Follow up reviews may be required at an additional cost., Annual Hearing Aid Reviews - If you are a patient of Alpine Audiology, or are just requiring a standard review for your hearing aids, this appointment is great for an annual check up and fine-tune. During a hearing aid review appointment, we first discuss whether your hearing needs are currently being met. Your hearing aids are then thoroughly examined and serviced on site, your hearing is retested and the hearing aids are fine-tuned to ensure they are performing optimally., Hearing Aid Servicing & Repairs - We offer on-site cleaning and servicing, which is necessary to keep the hearing devices functioning properly. If you hearing aid requires a minor part replacement or repair, we may be able to perform this on-site. Please contact the clinic to enquire.
Service types: Audiology, Hearing aids.
- Comprehensive Hearing Aid Reviews - If you have been fit with hearing aids at another clinic and are having problems with: insertion, physical fit, sound quality, or have any other concerns, this appointment will enable Abby to reassess your current hearing aids and work with you to solve these issues. Follow up reviews may be required at an additional cost.
- Annual Hearing Aid Reviews - If you are a patient of Alpine Audiology, or are just requiring a standard review for your hearing aids, this appointment is great for an annual check up and fine-tune. During a hearing aid review appointment, we first discuss whether your hearing needs are currently being met. Your hearing aids are then thoroughly examined and serviced on site, your hearing is retested and the hearing aids are fine-tuned to ensure they are performing optimally.
- Hearing Aid Servicing & Repairs - We offer on-site cleaning and servicing, which is necessary to keep the hearing devices functioning properly. If you hearing aid requires a minor part replacement or repair, we may be able to perform this on-site. Please contact the clinic to enquire.
We offer custom protective hearing solutions for a range of different recreational and occupation needs. We work with a variety of custom manufacturers to ensure you get the best fit for you. We can supply custom earplugs for the following needs: Swimming & Surfing Earplugs Musicians Earplugs & In-Ear Monitors Sleeping Earplugs Hearing Protection for Industrial Work Motorsport Earplugs Hearing Protection for Shooting & Hunting If you have another need for earplugs, please enquire!
We offer custom protective hearing solutions for a range of different recreational and occupation needs. We work with a variety of custom manufacturers to ensure you get the best fit for you. We can supply custom earplugs for the following needs: Swimming & Surfing Earplugs Musicians Earplugs & In-Ear Monitors Sleeping Earplugs Hearing Protection for Industrial Work Motorsport Earplugs Hearing Protection for Shooting & Hunting If you have another need for earplugs, please enquire!
We offer custom protective hearing solutions for a range of different recreational and occupation needs. We work with a variety of custom manufacturers to ensure you get the best fit for you. We can supply custom earplugs for the following needs:
- Swimming & Surfing Earplugs
- Musicians Earplugs & In-Ear Monitors
- Sleeping Earplugs
- Hearing Protection for Industrial Work
- Motorsport Earplugs
- Hearing Protection for Shooting & Hunting
If you have another need for earplugs, please enquire!
Online Booking URL
Website
Contact Details
9 Oxfordshire Avenue, Lower Shotover, Queenstown
Central Lakes
-
Phone
0273877768
Email
Website
9 Oxfordshire Avenue
Lower Shotover
Queenstown
Otago 9304
Street Address
9 Oxfordshire Avenue
Lower Shotover
Queenstown
Otago 9304
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This page was last updated at 9:24AM on March 24, 2026. This information is reviewed and edited by Alpine Audiology.