Support Services

Volunteers

The Volunteer Site Ambassadors provide friendly assistance enabling people to find their way around the new hospital, clinics, wards and other facilities as required. All Site Ambassadors are trained and easily recognised in their Blue Coat uniform.

Monday - Friday: 9am - 7.30pm

Location: Help Desks  are at the entrances at Levels 1 and 4  in Auckland City Hospital, Oncology Building 8 (mornings only) and Level 5 in the Support Building.

  • Phone

    (09) 367 0000

  • Patient enquiries

    (09) 375 4300

  • Known extension/pager

    (09) 307 4949

  • Admission & Planning Unit

    Ext 24210 / 23225 | Fax: (09) 375 7038

  • Acute Referrals Service

    (09) 375 7030, Ext: 24048 |Fax: (09) 307 2858

  • Emergency Department

    (09) 376 0000, open 24 hours / 7 days

  • Outpatient appointments & surgical booking enquiries

    (09) 638 0400 / scheduling@adhb.govt.nz 

Mental Health Services

  • 24 Hour Crisis Line

    0800 800717

  • GP / External Specialist Help Desk

    (09) 307 2800

Website

2 Park Road
Grafton
Auckland 1023

View on Google Maps

Get directions

Street Address

2 Park Road
Grafton
Auckland 1023

Postal Address

Private Bag 92 024
Auckland Mail Centre
Auckland 1142