Support Services

The Kaiatawhai Service

The service is designed to ensure that the cultural and spiritual needs of Māori patients and their whānau are met. Kaiatawhai has teams based at Auckland City and Starship Children's hospitals and the service is individualised according to needs, and staff visit Māori patients to assess how they can best support them. The cultural assessment is based on the following aspects of a patient:

  • Te taha tinana (physical).
  • Te taha wairua (spiritual).
  • Te taha whānau (family).
  • Te taha hinengaro (mental and emotional).

The Kaiatawhai service at Starship Children's Hospital is located on Level 2 next to the main entrance, and the hours are Monday to Friday, 8am–8pm; weekends, 11am–8pm.

  • Phone

    (09) 367 0000

  • Patient enquiries

    (09) 375 4300

  • Known extension/pager

    (09) 307 4949

  • Admission & Planning Unit

    Ext 24210 / 23225 | Fax: (09) 375 7038

  • Acute Referrals Service

    (09) 375 7030, Ext: 24048 |Fax: (09) 307 2858

  • Emergency Department

    (09) 376 0000, open 24 hours / 7 days

  • Outpatient appointments & surgical booking enquiries

    (09) 638 0400 / scheduling@adhb.govt.nz 

Mental Health Services

  • 24 Hour Crisis Line

    0800 800717

  • GP / External Specialist Help Desk

    (09) 307 2800

Website

2 Park Road
Grafton
Auckland 1023

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Get directions

Street Address

2 Park Road
Grafton
Auckland 1023

Postal Address

Private Bag 92 024
Auckland Mail Centre
Auckland 1142