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Bay of Islands Hospital

Public Hospital

Support Services

Outpatient Department

Specialist consultants from Whangarei Hospital hold a variety of regular clinics at Bay of Islands Hospital. These services include Ear, Nose & Throat (ENT), Medical/Cardiac, Medical/Diabetes, Medical/Well Elderly, Obstetrician/Gynaecologist, Orthopaedic, Paediatrics, Podiatrist, Psychiatrist, Psychologist/Diabetes, Renal and Surgical.

This also means that many local patients are able to attend clinics at Bay of Islands Hospital as follow-up visits prior to treatment at Whangarei Hospital.

Patients are referred to our clinics by their own GP or by follow-up from admission to Accident and Emergency or the general ward. There is no charge for the service for New Zealand permanent residents or citizens.

Hours: Normal hours - Monday to Friday 7.30am to 4.30pm.

Most outpatient clinics are held Monday to Friday between 8.00am and 4.30 pm.

A fracture follow-up clinic is held every Wednesday and minor injury clinic is held every day.

Location: Outpatients Department is in the Bay of Islands Hospital building and is located adjacent to the main reception area.


Carol Pringle
Outpatient Nurse
Ph: (09) 404 2858 Extn 5841
Fax: (09) 404 2851


Doreen Murray
Outpatients Clerk
Ph: (09) 404 2858 Ext: 5809
Outpatients Freephone: 0800 243 140

Laboratory Bay of Islands Hospital

The laboratory collects and/or receives specimens such as blood, urine and swabs for analysis from hospitals, rest homes, GPs and District Nurses.

Only a health professional can request laboratory tests.

The test results are used by doctors and other medical staff in the detection and management of ill health and disease.

Northland DHB Laboratories are accredited with International Accreditation New Zealand (IANZ) in all disciplines and for all medical testing procedures performed.
Specimen Collection
Mon to Fri 8.00am – 4.00pm

Location: Come in the main entrance, turn right at the end of the passage.

Laboratory Department

Ph: (09) 404 0280 extn 5901
Fax: (09) 404 2856

For any issues contact:

Deena Jack
Laboratory Manager
Ph: (09) 404 0280 extn 5903

Social Workers

Social workers offer a counselling and consultation service to patients and their families. If you wish to speak to a social worker ask your nurse or ward clerk to arrange this for you.

John Davis
Social Worker
Ph: (09) 404 0280 ext 5857
Fax: (09) 404 2854

Mavis Heremaia
Social Worker
Ph: (09) 404 0280 ext 5856
Fax: (09) 404 2854

Hospital at Home Service

This nursing service is provided by the Home Health Care Service and provides hospital level care in your own home. The service allows you to be treated at home, which can mean earlier discharge from hospital if this is appropriate. Please ask your nurse for further information.

Religious and Cultural Needs

Chaplains visit all patients regularly. If you wish, they can arrange for a person from your own religious or cultural organisation to visit you. If at any time you wish to see a hospital chaplain or your own minister or priest please ask your nurse or ward clerk to contact them. Please feel free to use the chapel, which is on the lower ground floor of the General Ward.

Non-New Zealand Residents - Nga manuhiri no Aotearoa anake

Interpreting Service
If English is not your first language and you need help, ask for our interpreting service.

Manaaki Tangata

Tena koe, kei konei matou hei awhina atu I a koe. Kaua e mataku ki te tono
mai I tetahi o matou. Patai atu ki te naahi.

A Takawaenga (Maori health liaison officer) is available to support you during your stay in hospital and to help with communication between turoro, their whanau, professional staff and management. Kaiawhina visit each ward on weekdays and may be contacted through your nurse.

  • Phone

    (09) 404 0280

  • Fax

    (09) 404 2850

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Bay of Islands Hospital
Hospital Road

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Street Address

Bay of Islands Hospital
Hospital Road

Postal Address

Bay of Islands Hospital
Hospital Road
PO Box 290