Central Auckland > Public Hospital Services > Counties Manukau Health (CMH) >

Genetic Health Service NZ - Northern Hub

Public Service


8:00 AM to 4:30 PM.


Welcome to the Genetic Health Service NZ - Northern Hub. We provide information, counselling and support for families with, or at risk of, a genetic disorder.

We are based at Auckland City Hospital where patients are seen in one of our 8 outpatient facilities after referral by their general practitioner, specialist or midwife. Please see referral expectations below. An important function of the service is to provide up-to-date information about rare disorders in a manner that can be easily understood, and to provide interpretation of tests and clinical information to health professionals. The scope of our service includes preconceptual, prenatal, paediatric and adult onset disorders including cancer.

Our staff consist of the following professionals:

Clinical Geneticists/Consultants: these are doctors who are trained in medical genetics and specialise in the diagnosis of genetic disorders. Below are the names of consultants working with Genetic Services, Northern Hub.

  • Dr Ian Hayes (Clinical Director)
  • Dr Nerine Gregersen
  • Dr Juliet Taylor
  • Dr Patrick Yap
  • Dr Raoul Heller

Genetic Counsellors: these are health professionals, with training in genetic counselling, who work in conjunction with clinical geneticists to provide information and support. Below are names of genetic counsellors working with Genetic Services, Northern Hub.

  • Kim Gamet (Team Leader)
  • Jenny Eaton
  • Cindy Zaitsoff
  • Courtney Forgeng
  • Kelly Sullivan
  • Erin Macaulay
  • Romy Kerr
  • Harriet Jones

Clinic Locations

Our principal locations are:

  • Greenlane Clinical Centre
  • Starship Children's Hospital
  • Waikato Hospital

We also have limited clinics in:

  • Manukau SuperClinic
  • Tauranga Hospital
  • Whangarei Hospital
  • Rotorua Hospital

Please note
The NTS (National Travel Scheme) can help patients gain better and timely access to these clinic locations mentioned above. 


8:00 AM to 4:30 PM.

Mon – Fri 8:00 AM – 4:30 PM

Referral Expectations

You will be referred to our service by your general practitioner (GP), specialist or midwife. Please note that we have strict criteria regarding referrals from GPs and community providers, and referrals with incorrect or missing information will be sent back to the referrer for further follow up or may cause delays in waiting times for patient.

 Patients are referred to the Genetics Clinics if:

  • a child is born with several abnormalities
  • there is a personal or family history of a genetic condition
  • a family member diagnosed with cancer at a young age
  • personal or family history of cancer consistent with referral guidelines which can be discussed with your GP or specialist.

 Please include the standard referral information as outlined below:

  • Patient Details – full names, correct and current address, a valid contact number, date of birth, eligibility status and an NHI number
  • Clinical Details – reason for referral, past history and co-morbidities, investigations carried out and their results, current medications and any drug allergies.
  • Family Details - please include all relevant information and medical records, investigations and family cross diagrams (3 generation family tree with gender and conditions specified).
  • Referrer Details – name, address and contact numbers of referrer/general practice.

For those who are at a risk of having a cancer syndrome, please include the following in the referral:

  • Names, dates of birth and age at diagnosis of those relatives with cancer, with details of types of cancer diagnosed
  • A consent to release information form (general) - can be downloaded from bottom of page
  • A Family Health Questionnaire - can be downloaded from bottom of page.

Please note that if basic standard or medical information is missing in the referral, it may be returned to the referrer to follow. Please check patient’s address and phone numbers as this is our only mode of contact to them.


All consultations with Genetic Services are provided free of charge for eligible residents. Like all hospitals, we are required to prioritise our service within our budget. However, all approved genetic testing is free of charge. 

Contact Details

Auckland City Hospital

Central Auckland

Northern and Midland Region

Ph: (09) 307 4949 Ext. 25870
Fax: (09) 307 4978

Toll Free: 0800 476 123

Central Region

Ph: (04) 385 5310
Toll Free: 0508 364 436

Southern Region

Ph: (03) 379 1898
Toll Free: 0508 364 436

2 Park Road
Auckland 1023

Information about this location

View on Google Maps

Get directions

Street Address

2 Park Road
Auckland 1023

Postal Address

Private Bag 92 024
Auckland Mail Centre
Auckland 1142

This page was last updated at 1:54PM on February 13, 2019. This information is reviewed and edited by Genetic Health Service NZ - Northern Hub.