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Waitematā DHB Maori Health Services - He Kamaka Waiora

Public Service


8:00 AM to 5:00 PM.


To improve health status of Maori, by helping hospitals cater for Maori, retaining Maori who become healthcare professionals and to improve healthcare practices so that Maori values are respected. He Kamaka Oranga (HKO) was established in 1994 with the aim to improve Maori Health.  Then in 2013 collaboration of Maori Health services across Auckland and Waitematā DHBs is now He Kamaka Waiora (HKW).

The Chief Advisor Tikanga (CAT) Maori Health leads the organisation in managing relationships with mana whenua and iwi Maori from a tikanga perspective and provides assistance in managing Treaty of Waitangi risks. The CAT role is supported by Waitematā DHB and Auckland DHB Maori Health teams led by the GM Maori Health which are responsible for policy development, research, workforce development, planning and funding, provider management, quality, and clinical leadership across the primary, secondary and tertiary sector.

The introduction of practices based on tikanga Maori have made a significant contribution to Maori Health in the region. The HKW provider team works with Maori patients and their whanau when they need to access the hospital services. This includes coordinating whanau accommodation, providing social and cultural and advocacy services and working with Waitematā DHB clinicians and other Waitematā DHB staff to ensure that services are responsive to the needs of Maori Health gain.

He Kamaka Waiora team supports inpatients in North Shore (NSH) and Waitakere (WTH) Hospitals:

Kaumatua: Fraser Toi 

Kaumatua Arahi: Cherie Povey

Kaimanaaki: John Tuoro and Mark Tuuta

Kaiatawhai: Roimata Hansen and Elizabeth Campbell


8:00 AM to 5:00 PM.

Mon – Fri8:00 AM – 5:00 PM

After hours requests for services please contact the Duty Nurse Manager in the first instance.

Referral Expectations

If you are a patient at North Shore or Waitakere Hospital and you are Maori, you are welcome to call our services:

Referral by phone please call 9am to 5pm:

Phone: (09) 486 8900 ext 42324 



Urgent telephone referrals should be made to the Hospital Duty Manager in the first instance.

(09) 486 8900 Waitemata DHB North Shore Hospital

We accept referrals to assist patients, but we are not a 24-hour service.


  • Important Information

    Maori Values and Concepts (Tikanga) Guidelines
    To download Maori Values & Concepts (Tikanga) Guidelines please click here… More PDF

  • He Ara Takahinga - Directory of Services in Auckland to Support Whanau Ora

    This directory of services has been developed to assist whānau in Waitematā and Auckland to access relevant and needed services to support them on their journeys to create and maintain sustainable and vibrant futures.… More PDF

Contact Details

North Shore Hospital

North Auckland

Executive Management, Tikanga and Cultural Support and Administration :

Phone: (09) 486 8900 during office hours

Shakespeare Road
Auckland 0620

Information about this location

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Street Address

Shakespeare Road
Auckland 0620

Postal Address

North Shore Hospital
Private Bag 93 503
North Shore City 0740

This page was last updated at 9:18AM on August 5, 2020. This information is reviewed and edited by Waitematā DHB Maori Health Services - He Kamaka Waiora.