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Waitematā DHB Mental Health Services

Public Service, Mental Health


We provide a range of services for children and adults with moderate to severe mental illness or psychological distress. Services are provided by a variety of trained professionals including psychiatrists, nurses, psychologists, occupational therapists, social workers.

Our services work alongside the person and their family/whānau to provide treatments that will help people recover from mental illness.  These may be medications and/or talking therapies.  Staff work to empower and support people on their recovery journey.

We mainly provide services to residents of North Shore, Waitakere and Rodney districts.  Two of our services (Forensics and CADS) provide services for the entire Auckland region.

Referral Expectations

You may be referred by your GP if your symptoms are severe and you are having difficulties functioning in your everyday life.  Sometimes there may be a waiting period before you are offered an appointment. If your problem is very urgent, you will be seen the same day you are referred.


Accessing information about mental illnesses

* Mental Health Foundation of NZ
Information about the types of mental illnesses and disorders.  Visit them here

* Depression

* Ministry of Health



* Choice & Medication
Information on medication used in mental health and addictions – refer to

Contact Details

Acute and non-acute during business hours

  • North Shore Phone (09) 487 1414 
  • West Auckland Phone (09) 822 8501 
  • Rodney Phone (09) 427 0360

Acute after hours

  • North Shore Phone (09) 486 8900 (ask for mental health)  
  • West Auckland Phone (09) 822 8501 
  • Rodney Phone (09) 427 0360

 Main Hospital Phone (09) 486 8900

Information about this location

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Postal Address

Private Bag 93503
North Shore 0622

This page was last updated at 9:29AM on December 23, 2021. This information is reviewed and edited by Waitematā DHB Mental Health Services.