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Far North Community Hospice
Community Health Service
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Description
Far North Community Hospice is located in the Far North of New Zealand, serving patients and whānau from Cape Reinga to Mangamuka, North Hokianga to Taupō Bay turnoff.
Far North Community Hospice provides community based palliative care for people with a life limiting illness. Hospice is not just for cancer. Palliative care can improve the quality of life for patients with life limiting illness including but not limited to, heart failure, kidney failure and lung disease. Holistic symptom management is provided by a clinical team inclusive of nursing, counselling, medical support and bereavement support. A Palliative Care Specialist visits monthly and is available to support the nursing team when and if required. At the Kaitaia Hospital is a self contained unit, the Shirley Crawford Haven, located in the General Ward, for interim care and for families wanting to care for their loved ones in a supported environment.
Palliative Care Nurses are available face to face Monday to Friday 8am - 4.30pm with telephone support provided 24/7. Weekends and Public Holidays face to face support is available 8am - 4.30pm and again 24/7 telephone support is available on these days.
Far North Community Hospice has a range of loan equipment to support patient care in the home.
Hospice works closely with the person's whole health team. The person's GP or Nurse Practitioner remains the patient's primary provider of care.
Far North Community Hospice is a Charitable Trust that is partially funded by the Ministry of Health. The balance of its operating costs is raised by sponsorship and/or fundraising. This is not an easy task given the economic climate at present and the large area that is covered.
Staff
Registered Nurses, Counsellors, Bereavement Coordinator, Medical Specialist, Doctor, Facilities Manager, Administration support, CEO, Volunteers, Hospice Shop Managers
Ages
Adult / Pakeke, Child / Tamariki, Older adult / Kaumātua, Youth / Rangatahi
How do I access this service?
Contact us
Accessing the service is as easy as picking up the phone. Hospice accepts referrals from patients, GPs, immediate family, hospitals, specialists, social workers etc (as long as the patient consents to the referral). You can also refer directly from the link on our website.
A hospice nurse will contact the patient and set up an appointment for an assessment. The nurse will assess the patient and either accept the referral or explain why they do not meet our criteria.
The nurse will explain the role and involvement of the organisation in their care.
Patients are welcome to have family and/or carers with them at this appointment.
Website / App
Referrals can be made directly form our website https://referral.nh.pal.care/
Select Far North Community Hospice as the provider
Make an appointment
Call our office or pop in to talk to one of our friendly team memebers for advice
Fees and Charges Categorisation
Free
Fees and Charges Description
Hospice care is free of charge to anyone who may need our service.
Hours
| Mon – Fri | 8:00 AM – 4:30 PM |
|---|
The above hours are office hours.
Far North Community Hospice provides 24/7 telephone advice. Visiting on an as needs basis from 0800-1830 during weekends and public holidays is also available.
Public Holidays: Closed Northland Anniversary (26 Jan), Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct).
Christmas: Open 22 Dec — 24 Dec. Closed 25 Dec — 28 Dec. Open 29 Dec — 31 Dec. Closed 1 Jan — 4 Jan. Open 5 Jan — 9 Jan.
Services Provided
Family / whānau support services provide support to improve the collective mental and/or physical wellbeing of the family / whānau.
Family / whānau support services provide support to improve the collective mental and/or physical wellbeing of the family / whānau.
Family / whānau support services provide support to improve the collective mental and/or physical wellbeing of the family / whānau.
We are able to support with equipment to support your comfort, mobility and safety in your home. Our nurses visit you in your home. We will refer on to other services like homesupport if you require these services
We are able to support with equipment to support your comfort, mobility and safety in your home. Our nurses visit you in your home. We will refer on to other services like homesupport if you require these services
- Home equipment
- Home visit by nurse
We are able to support with equipment to support your comfort, mobility and safety in your home. Our nurses visit you in your home. We will refer on to other services like homesupport if you require these services
Provision of equipment and aids to support daily tasks or communication. This might include wheelchairs, crutches, technology to help with communication.
Provision of equipment and aids to support daily tasks or communication. This might include wheelchairs, crutches, technology to help with communication.
Provision of equipment and aids to support daily tasks or communication. This might include wheelchairs, crutches, technology to help with communication.
Provision of information, guidance, advice, and resources.
Provision of information, guidance, advice, and resources.
Provision of information, guidance, advice, and resources.
Advocacy services can support you or work on your behalf when you are accessing health or social services. This can include listening to your concerns, talking through options with you and coming with you to appointments.
Advocacy services can support you or work on your behalf when you are accessing health or social services. This can include listening to your concerns, talking through options with you and coming with you to appointments.
Advocacy services can support you or work on your behalf when you are accessing health or social services. This can include listening to your concerns, talking through options with you and coming with you to appointments.
Disability Assistance
Wheelchair access
Additional Details
Online / virtual / app, Phone, Face to face / Kanohi ki te Kanohi, LGBTQIA+ friendly, Child / Tamariki friendly, Speak with women / wahine
Online Booking URL
Parking
Available
Region
Northland
Website
Contact Details
58A Matthews Avenue, Kaitaia
Northland
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Phone
(09) 408 0092
Email
Website
58 Matthews Avenue
Kaitaia 0410
Street Address
58 Matthews Avenue
Kaitaia 0410
Postal Address
PO Box 690
Kaitaia 0441
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This page was last updated at 3:12PM on October 15, 2025. This information is reviewed and edited by Far North Community Hospice.