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South Auckland > Community Health and Social Services >

Franklin Hospice

Community Health Service

Today

9:00 AM to 4:00 PM.

Description

Franklin Hospice provides specialist palliative care and support to patients and families and advice and training to allied health professionals. It’s about enabling people faced with a life-limiting illness to stay in their own homes as long as possible – to live every moment.

We ensure anyone requiring palliative care receives quality services from skilled professionals, and that family/whānau are supported during, and after, their journey.

Our community based clinical care is provided mainly in the patient’s own home (which could be a retirement village) by registered nurses, experienced and trained in palliative care and our experienced hospice social worker.  We work closely with doctors, our hospitals, pharmacists, residential care facilities and family support staff to ensure our patients and their families or caregivers have all the necessary resources to cope with the stress and anxiety of a terminal illness.

We are available to everyone within the Franklin locality and our service is free.

Ages

Older adult / Kaumātua

How do I access this service?

Make an appointment, Contact us

Charges

Hospice services are free to patients and their immediate family.

Fees and Charges Categorisation

Free

Hours

9:00 AM to 4:00 PM.

Mon – Fri 8:00 AM – 4:30 PM
Sat – Sun 9:00 AM – 4:00 PM

There is an after hours on-call Palliative Care Nurse available if required.  Call the office number.

Public Holidays: Open on all public holidays.

Languages Spoken

English

Services Provided

Specialist Community Nursing Service

This service provides coordinated specialist palliative care and nurse visits to patients usually in their own homes and links with other services including GPs, palliative specialists and District Nurses. We have five nurses on staff including two Clinical Nurse Specialists. Patients are referred to hospice from a number of sources including GPs, hospitals, the Cancer Society and palliative specialists. We also accept self-referrals. Franklin Hospice typically receives more than 250 referrals of new patients every year and we are actively working with more than 140 patients at any one time. This number will grow as the Franklin population increases and our population ages. While one of our nurses is available 24 hours, 7 days a week by phone, our normal home visit hours are Monday to Friday 8.00am to 4.30 pm. We also offer urgent home visits at the weekend and public holidays.

Service types: Community nursing, Older adult / Kaumātua, Palliative and hospice care, End of life care, Family / whānau support, Information & support, Hospice, Counselling, Transport, Aids and equipment, Advocacy, Home support.

This service provides coordinated specialist palliative care and nurse visits to patients usually in their own homes and links with other services including GPs, palliative specialists and District Nurses. We have five nurses on staff including two Clinical Nurse Specialists. 

Patients are referred to hospice from a number of sources including GPs, hospitals, the Cancer Society and palliative specialists.  We also accept self-referrals.

Franklin Hospice typically receives more than 250 referrals of new patients every year and we are actively working with more than 140 patients at any one time.  This number will grow as the Franklin population increases and our population ages.

While one of our nurses is available 24 hours, 7 days a week by phone, our normal home visit hours are Monday to Friday 8.00am to 4.30 pm.  We also offer urgent home visits at the weekend and public holidays.

Transport

Franklin Hospice can sometimes provide drivers able to drive our patients to medical appointments at Middlemore or Auckland hospitals if there is no alternative transport available. Franklin Hospice provides transport to medical appointments for patients who are unable to gain transport from other means. This service is coordinated by Hospice staff and volunteers and the driving is undertaken solely by volunteers. Currently over 300 individual trips are undertaken annually and a total distance travelled by the service is over 30,000 km. This is equivalent to a trip from Pukekohe to Auckland Hospital and return every working day of the year.

  • Hospital transport/ shuttle

Franklin Hospice can sometimes provide drivers able to drive our patients to medical appointments at Middlemore or Auckland hospitals if there is no alternative transport available.

Franklin Hospice provides transport to medical appointments for patients who are unable to gain transport from other means. This service is coordinated by Hospice staff and volunteers and the driving is undertaken solely by volunteers. Currently over 300 individual trips are undertaken annually and a total distance travelled by the service is over 30,000 km. This is equivalent to a trip from Pukekohe to Auckland Hospital and return every working day of the year.

Aids and equipment

Franklin Hospice owns and maintains over 250 individual items of equipment, all designed to make patients as comfortable as possible and assist their families while they remain at home. Special beds, special mattresses and wheelchairs are just some of the items in our collection. Our Equipment team maintain and deliver this equipment which is provided free of charge to our patients.

Franklin Hospice owns and maintains over 250 individual items of equipment, all designed to make patients as comfortable as possible and assist their families while they remain at home. Special beds, special mattresses and wheelchairs are just some of the items in our collection. Our Equipment team maintain and deliver this equipment which is provided free of charge to our patients.

Reflections Programme

Reflections programme where our biographer can record a patient's life story - a legacy of memories that will last.

Service types: Family / whānau support, Hospice.

Reflections programme where our biographer can record a patient's life story - a legacy of memories that will last.

Volunteer Input

Franklin Hospice has relied on its volunteer base to directly provide service to patients in the form of transport to medical appointments the provision of equipment to patients, providing short term respite and a range of other services. Our volunteers are also key to helping raise the funds required to allow the hospice to provide its range of services.

Service types: Transport, Information & support, Hospice, Home support, Family / whānau support, End of life care, Aids and equipment.

Franklin Hospice has relied on its volunteer base to directly provide service to patients in the form of transport to medical appointments the provision of equipment to patients, providing short term respite and a range of other services. Our volunteers are also key to helping raise the funds required to allow the hospice to provide its range of services.

Disability Assistance

Wheelchair access

Region

South Auckland

Contact Details

29 Hall Street, Pukekohe

South Auckland

9:00 AM to 4:00 PM.

Or contact us online here

29 Hall St
Pukekohe
Auckland 2120

Information about this location

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Street Address

29 Hall St
Pukekohe
Auckland 2120

Postal Address

PO Box 118
Pukekohe 2340
New Zealand

This page was last updated at 3:28PM on February 9, 2024. This information is reviewed and edited by Franklin Hospice.