Northland, South Auckland, Central Auckland, West Auckland, East Auckland, North Auckland > Community Health and Social Services > New Zealand Health Group >
HealthCare NZ - Northern
Community Health Service
Description
Healthcare New Zealand has been voted New Zealand's most trusted homecare brand in the Trusted Brand 2025 awards!
This recognition has been achieved in the highly competitive category of “Home Health Care”.
HealthCare NZ is New Zealand’s largest healthcare, disability and wellbeing support provider. Since 1988 we have been providing high quality, fully government funded care in homes and local communities across Aotearoa New Zealand, constantly pursuing our mission to achieve equitable wellbeing for all.
Today, our team of over 4,000 support workers, nurses, and other health professionals work around the clock to make sure everyone has equitable access to healthcare and support in their own home and community.
We are fully committed to offering real choice and control to the people we support. With our online platform My Homecare, individuals can schedule and track preferred care times, choose their own carers, and share information about their care plan with loved ones.
Offering comprehensive home care services including dressing, toileting, meal preparation and medication management, as well as expert in-home clinical care for both general and complex needs, the team at HealthCare NZ bring health back to the home.
Services covered:
Note: some services may not be available in your region. Please contact us to find out what services are available to you.
Home and Community Support Services (MOH)
- Aged Care Services
- Community Nursing and Support Services
- Disability Support
- Homecare Support
- Household Management
- Medication Management
In-Home Support, Aged Care and Community Nursing (Te Whatu Ora)
- Aged Care Services
- Childcare – Tamariki / Rangatahi
- Disability Support
- Homecare Support
- Household Management
- Long Term Conditions Support
- Medically Fragile Children
- Medication Management
- Palliative Care
- Post Operative Recovery Support
In-Home Support, Aged Care and Community Nursing (ACC)
Staff
Our team of over 4,000 skilled and trained health professionals throughout New Zealand work to make sure everyone has equal access to healthcare at home.
Ages
Adult / Pakeke, Older adult / Kaumātua
How do I access this service?
Referral
ACC - A Medical Professional can send a letter of recommendation to ACC on behalf of a client to access services.
MoH/Te Whatu Ora/Health NZ - referrals need to be made directly to the NASC Service who will arrange the needs assessment for the client.
For ACC Nursing Services - please fill in form below in document downloads and send to nursing@healthcarerehab.co.nz or telephone 0800 002 722 to discuss further.
Contact us
Email: info@healthcarenz.co.nz
Free Phone: 0800 002 722
Fees and Charges Categorisation
Free, Fees apply
Fees and Charges Description
Services are fully funded as assessed.
If wanting additional supports over and above your funded services from HealthCare NZ this is an option.
For private services information, please contact Private Care NZ on 0800 55 55 88 or email info@privatecarenz.com or view their website here and we will guide you through our private services.
For extra support at home, we can provide a Freedom Medical Alarm which may be fully funded by the government (eligibility criteria apply). We have a range of options to suit your needs - for more information call Freedom Medical Alarms on 0800 380 280,
e mail info@freedommedical.co.nz or check out our website here.
Hours
24 hours 7 days a week.
Languages Spoken
English, Māori, New Zealand Sign Language (NZSL), Interpreting Service, Samoan, Tongan, Cantonese Chinese, Mandarin Chinese, Punjabi, Hindi
Services Provided
Our nurses provide a comprehensive assessment to develop a support plan that is based on the client's individual needs. They can refer to other speciality services as needed. They can provide ACC wound care and catheter management. In Canterbury our nurses can assess and order basic equipment for the home, cutting down on wait times for OT or PT. Our nurses oversee training and assessment for delegated nursing tasks to our skilled support workers. This includes but is not limited to bowel cares, eye drops, diabetes supervision.
Our nurses provide a comprehensive assessment to develop a support plan that is based on the client's individual needs. They can refer to other speciality services as needed. They can provide ACC wound care and catheter management. In Canterbury our nurses can assess and order basic equipment for the home, cutting down on wait times for OT or PT. Our nurses oversee training and assessment for delegated nursing tasks to our skilled support workers. This includes but is not limited to bowel cares, eye drops, diabetes supervision.
- Wound care
- Continence
- Diabetes self management
- Medication administration
- Mobility
- Palliative care
- Ostomy care
- Older adult
Our nurses provide a comprehensive assessment to develop a support plan that is based on the client's individual needs. They can refer to other speciality services as needed. They can provide ACC wound care and catheter management.
In Canterbury our nurses can assess and order basic equipment for the home, cutting down on wait times for OT or PT. Our nurses oversee training and assessment for delegated nursing tasks to our skilled support workers. This includes but is not limited to bowel cares, eye drops, diabetes supervision.
Autism support services, Disability information and advisory services
Autism support services, Disability information and advisory services
- Autism support services
- Disability information and advisory services
Home support services provide support with household tasks and personal care to help you live independently at home.
Home support services provide support with household tasks and personal care to help you live independently at home.
- Home visit by nurse
- Assistance with bathing/hygiene
- Home visits
- Home support carers
- Meals on wheels
Home support services provide support with household tasks and personal care to help you live independently at home.
Support with advice and assistance for the day-to-day management of your injury and regaining independence.
Support with advice and assistance for the day-to-day management of your injury and regaining independence.
- Home visits by nurse
- Rehabilitation therapy
- Needs assessment and service coordination (NASC)
Support with advice and assistance for the day-to-day management of your injury and regaining independence.
Provision of equipment and aids to support daily tasks or communication. This might include wheelchairs, crutches, technology to help with communication, and medical alarms.
Provision of equipment and aids to support daily tasks or communication. This might include wheelchairs, crutches, technology to help with communication, and medical alarms.
Provision of equipment and aids to support daily tasks or communication. This might include wheelchairs, crutches, technology to help with communication, and medical alarms.
Document Downloads
- HealthCare New Zealand Community Nursing Referral Form (PDF, 5.2 MB)
- HealthCare New Zealand Fully Funded at Home Brochure (PDF, 1.3 MB)
Region
Northland, South Auckland, Central Auckland, West Auckland, East Auckland, North Auckland
Website
Contact Details
9-11 Corinthian Drive, Albany, Auckland
North Auckland
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Phone
0800 002 722
Email
Website
Street Address
Level 3, 9-11 Corinthian Drive
Albany
Upper Harbour
Auckland 0632
Postal Address
HealthCare NZ
PO Box 24445
Manners Street
Wellington 6142
66 Wyndham Street, Auckland Central, Auckland
Central Auckland
-
Phone
0800 002 722
Email
Website
60 Hugo Johnston Drive, Penrose, Auckland
Central Auckland
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Phone
0800 002 722
Email
Website
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This page was last updated at 9:55AM on May 28, 2025. This information is reviewed and edited by HealthCare NZ - Northern.