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Home Support North Charitable Trust
Community Health Service
Today
59 Bank Street, Whangārei
8:00 AM to 5:00 PM.
Meridian Building, 93 Kerikeri Road, Kerikeri
8:00 AM to 4:00 PM.
Description
~ Northland’s largest Home Based Support Service provider – dynamic, friendly team of Nurse Co-ordinators and Support Staff ~
Home Support North is Northland’s largest provider of in-home care and support services. Our team of caring Support Workers are your partners in maintaining independence. We provide essential services to make daily life easier, including personal care, meal preparation, and housekeeping. Need help getting to appointments, doing shopping or heading to the gym? We’re happy to assist!
We go beyond just the physical. Knowing the importance of connection, our Support Workers offer companionship and a friendly ear. This holistic approach fosters emotional well-being and allows you to experience a richer, more enjoyable life at home.
Staff
Our team includes Nurse Coordinators (qualified Enrolled Nurses and Registered Nurses) and service administrators who provide essential support. We also have a large team of support workers spread across the region, from Waipu to Kaitaia.
How do I access this service?
Referral
Patients are referred through their hospital, GP or health professionals working in the community or from Northland DHB (aged over 65 or for support following a stay in hospital), NorthAble (aged under 65 with disability) or ACC (following an accident).
Assessment is completed by trained needs assessors. (If you’re not entitled to funded care through the Ministry of Health, a District Health Board or ACC, we can talk about other options, including private care.)
Hours
59 Bank Street, Whangārei
8:00 AM to 5:00 PM.
| Mon – Fri | 8:00 AM – 5:00 PM |
|---|
To contact someone outside of normal office hours please call 09 430 2090 or 0800 83 23 83 and select from the call menu. This service is monitored (7am-8am and 5pm-9pm Monday to Friday, 7am-9pm at weekends and on Public Holidays)
Public Holidays: Closed Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct), Northland Anniversary (26 Jan), Waitangi Day (6 Feb).
Meridian Building, 93 Kerikeri Road, Kerikeri
8:00 AM to 4:00 PM.
| Mon – Fri | 8:00 AM – 4:00 PM |
|---|
To contact someone outside of normal office hours please call 09 430 2090 or 0800 83 23 83 and select from the call menu. This service is monitored (7am-8am and 4pm-9pm Monday to Friday, 7am-9pm at weekends and on Public Holidays).
Public Holidays: Closed Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct), Northland Anniversary (26 Jan), Waitangi Day (6 Feb).
Services Provided
Home support services provide support with household tasks and personal care to help you live independently at home.
Home support services provide support with household tasks and personal care to help you live independently at home.
- Assistance with bathing/hygiene
- Home visits
- Home support carers
- Home visit by nurse
Home support services provide support with household tasks and personal care to help you live independently at home.
Provision of community transport, including transport to and from medical appointments.
Provision of community transport, including transport to and from medical appointments.
Provision of community transport, including transport to and from medical appointments.
Provision of information, guidance, advice, and resources.
Provision of information, guidance, advice, and resources.
Provision of information, guidance, advice, and resources.
Kaupapa Māori community and/or social support that is culturally appropriate for Māori, promote Mātauranga Māori, tikanga Māori, and whānau-centred models of care.
Kaupapa Māori community and/or social support that is culturally appropriate for Māori, promote Mātauranga Māori, tikanga Māori, and whānau-centred models of care.
Kaupapa Māori community and/or social support that is culturally appropriate for Māori, promote Mātauranga Māori, tikanga Māori, and whānau-centred models of care.
Pasifika services providing community health and/or social support with a focus on health and wellbeing for Pacific peoples.
Pasifika services providing community health and/or social support with a focus on health and wellbeing for Pacific peoples.
Pasifika services providing community health and/or social support with a focus on health and wellbeing for Pacific peoples.
Cancer support services provide support for you and your whānau if you have been affected by cancer.
Cancer support services provide support for you and your whānau if you have been affected by cancer.
- Home support
Cancer support services provide support for you and your whānau if you have been affected by cancer.
Region
Northland
Website
Contact Details
59 Bank Street, Whangārei
Northland
8:00 AM to 5:00 PM.
-
Phone
(09) 430 2090 | 0800 832 383 (out of area)
Email
Website
Meridian Building, 93 Kerikeri Road, Kerikeri
Northland
8:00 AM to 4:00 PM.
-
Phone
(09) 401 6657 | 0800 832 383 (out of area) - Press 3
Email
Website
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This page was last updated at 9:42AM on June 17, 2025. This information is reviewed and edited by Home Support North Charitable Trust.