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Lakes > Community Health and Social Services >

St John Rotorua & Taupō - Health Shuttle

Community Health Service

Today

8:30 AM to 3:00 PM.

Description

The St John Health Shuttle is a community service that transports people to essential medical and health-related appointments, and then brings them home again. 

We operate a shuttle service in Rotorua and Taupō.

 (Under 18 years old need to travel with a parent or guardian) We do not transport children under 7 years old. 

This is a door to door service. We are a koha based service

We have a closed down period between mid December and mid January 2027

Ages

Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

We can be contacted by phone on 0800 824 325 or by email at LakesHealthShuttles@stjohn.org.nz

Make an appointment

First appointment time is 0830 and last appointment time is 1430 with a return trip, or 3pm for a one way trip

Appointments need to be made at least 24 hours before the appointment

(No bookings taken on the day)

Anyone can access

Fees and Charges Description

We rely on donations to keep the Health Shuttles operating 

Hours

8:30 AM to 3:00 PM.

Mon – Fri 8:30 AM – 3:00 PM

The shuttle picks people up half an hour before the appointment.

Bookings are required with at least 24 hours notice.

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct), Auckland Anniversary (1 Feb).
Other: Closed 11 Jan — 14 Jan.

Languages Spoken

English, Māori

Services Provided

Transport

Provision of community transport, including transport to and from medical appointments.

Provision of community transport, including transport to and from medical appointments.

Disability Assistance

Wheelchair access

Region

Lakes

Contact Details

8:30 AM to 3:00 PM.

69 Marguerita Street
Fenton Park
Rotorua
Bay of Plenty 3010

Information about this location

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Get directions

Street Address

69 Marguerita Street
Fenton Park
Rotorua
Bay of Plenty 3010

Postal Address

PO Box 1205
Rotorua 3040

This page was last updated at 2:11PM on March 2, 2026. This information is reviewed and edited by St John Rotorua & Taupō - Health Shuttle.