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Canterbury > Community Health and Social Services >

Battered Women's Trust

Refuge Service, Abuse and Violence Support

Description

Battered Women’s Trust is a not for profit organisation dedicated to supporting families to live violence free.

We are here to provide confidential services that are tailored to your needs. Should you, or someone you know, need support, advice or general information you are welcome to make contact with one of our Advocates.

Our services include:

Crisis intervention
24-hour 7 days a week crisis line response is staffed 365 days per year.

Residential advocacy and support
Safe housing is short term emergency accommodation for women and children who are at serious risk or harm from family violence.

Community advocacy and support
Our team work with victims of Family Violence who choose to remain in their homes and communities

Whānau Protect
A home security and safety service for victims of family violence who are at high risk of repeat family violence that is likely to cause serious physical injury. people affected by family violence.

Counselling services
We offer free family violence counselling on-site (up to six sessions) for those who are already engaging as a client of our services

Education programmes
Including support groups, Ministry of Justice Programmes and Family Violence Educations Groups

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Need help now? If you need advice, guidance, or you may simply wish to talk you can call anytime. You can call our Crisis / Support Line 24 hours a day: 0800 REFUGE (0800 733 843).

Referral

Make an appointment

Walk in

Fees and Charges Categorisation

Free

Fees and Charges Description

Our services are free of charge.

Hours

Our Crisis Line is staffed 24 hours, 7 days a week, 365 days a year 0800 refuge (733843)

 

Office Hours
Monday - Thursday 9AM - 5PM
Friday 9AM - 4PM

 

Public Holidays: Closed on all public holidays.

Services Provided

Abuse and violence support

We provide 24/7 crisis intervention, community advocacy, counselling services, support groups and family violence education groups and programmes. We also provide Whānau Protect - a home security and safety service for victims of family violence who are at high risk of repeat family violence

  • Counselling
  • Education programmes
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Support groups
  • Victim support

We provide 24/7 crisis intervention, community advocacy, counselling services, support groups and family violence education groups and programmes.

We also provide Whānau Protect - a home security and safety service for victims of family violence who are at high risk of repeat family violence

Advocacy

Our team provide community advocacy and support, working with victims of Family Violence who choose to remain in their homes and communities

Our team provide community advocacy and support, working with victims of Family Violence who choose to remain in their homes and communities

Refuge

Safe housing is short term emergency accommodation for women and children who are at serious risk or harm from family violence.

Safe housing is short term emergency accommodation for women and children who are at serious risk or harm from family violence.

Social work
Social services crisis assessment

Disability Assistance

Wheelchair access

Additional Details

Face to face / Kanohi ki te Kanohi, Speak with women / wahine, Child / Tamariki friendly, Phone, LGBTQIA+ friendly

Region

Canterbury

Contact Details

Office: (03) 332 4122

0800 REFUGE (733843)

33 Sir William Pickering Drive
Burnside
Christchurch
Canterbury 8053

Information about this location

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Get directions

Street Address

33 Sir William Pickering Drive
Burnside
Christchurch
Canterbury 8053

Postal Address

P.O. Box 36729
Merivale 8146
Christchurch

This page was last updated at 10:23AM on June 17, 2024. This information is reviewed and edited by Battered Women's Trust.