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South Auckland > Community Health and Social Services >

Eastern Refuge Society

Refuge Service, Abuse and Violence Support, Social

Today

9:00 AM to 3:30 PM.

Description

Eastern Refuge is located in Pakuranga and provides services to whānau living in South-East Auckland.

We offer 24 hour specialist domestic violence intervention, education and social work services. 

We provide safe housing, programme provision, community based social work, child advocacy, support and advocacy to all women living in or escaping from domestic violence. 

We are a member of the National Collective of Independent Women's Refuges and adhere to their code of conduct and practice.  Our teams are highly trained and experienced domestic violence experts both living and working in South Auckland. 

Services can be accessed through our website or via the 24 hour crisis line service. 

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Need help now? Call us for information, advice and support about domestic violence as well as (24/7) help in a crisis. Crisis Line: 0800 REFUGE (0800 733 843)

Charges

Our services are free and confidential

Fees and Charges Categorisation

Free

Hours

9:00 AM to 3:30 PM.

Mon – Fri 9:00 AM – 3:30 PM
Sat – Sun midnight – midnight

Our office hours are 9am to 3pm Monday to Friday. 

24 Hour crisisline 0800 REFUGE (0800 733 843)

Languages Spoken

English, Cook Islands Māori, New Zealand Sign Language (NZSL), Farsi, French, German, Gujarati, Hindi, Māori, Spanish, Italian

Services Provided

Abuse and violence support

We offer 24 hour specialist domestic violence intervention, education and social work services. We provide safe housing, programme provision, community based social work, child advocacy, counselling, support and advocacy to all women living in or escaping from domestic violence.

  • Counselling
  • Education programmes
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Support groups

We offer 24 hour specialist domestic violence intervention, education and social work services. 

We provide safe housing, programme provision, community based social work, child advocacy, counselling, support and advocacy to all women living in or escaping from domestic violence. 

Refuge

We provide safe housing.

We provide safe housing.

Advocacy
Education and training

Our programmes include: Stepping Stones (MoJ Approved programme - Group and Individual) Pakuranga through to Papakura Mana Tamariki (MoJ Approved programme - Group and Individual) Pakuranga through to Papakura Parenting Programme - Building Awesome Whanau

  • Skills courses

Our programmes include:

  • Stepping Stones (MoJ Approved programme - Group and Individual)  Pakuranga through to Papakura
  • Mana Tamariki (MoJ Approved programme - Group and Individual)  Pakuranga through to Papakura
  • Parenting Programme - Building Awesome Whānau

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Social work
Kaupapa Māori
Pacific People
Social services crisis assessment

Additional Details

Face to face / Kanohi ki te Kanohi, Speak with women / wahine, Child / Tamariki friendly, Phone, LGBTQIA+ friendly

Region

South Auckland

Contact Details

9:00 AM to 3:30 PM.

24 hour Crisis line
(09) 576 6551
0800REFUGE or 0800 733 843

Use our online contact form

Facebook

Postal Address

PO Box 51 326
Pakuranga
Auckland 2140

This page was last updated at 12:26PM on February 22, 2024. This information is reviewed and edited by Eastern Refuge Society.