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Central Auckland > Community Health and Social Services >

Fale Pasifika Women's Refuge

Refuge Service, Abuse and Violence Support, Pacific People

In any emergencies please dial 111

Today

9:00 AM to 5:00 PM.

Description

Fale Pasifika Women's Refuge supports all women and children experiencing domestic and family violence. 

We provide free and confidential services within Fale Pasifika Women's Refuge:

  • 24/7 Crisis Line Our 24hr crisis line service operates 7 days a week incl public holidays. 
  • Safe House - We offer safe and confidential residential housing in response to immediate high-risk women and children experiencing family violence.
  • Whānau Protect This service provides victims of domestic/family violence with security alarms within their homes. This service is attached to the police to respond immediately. 
  • Community Service Our service also expands to Pasifika families within the Auckland community who are in need of advocacy support.
  • Transitional Housing - Transitional housing service offers temporary housing to all families (regardless of ethnicities) experiencing homelessness. To access this service you must be referred by MSD.
  • Kokiri Nga Rito - Children's Pilot Programme This service is specific to children entering safe-house residential. This provides an opportunity for all children experiencing family violence to have their voices be heard as well as an opportunity to unpack their journeys safely.

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke

How do I access this service?

Contact us

Please contact our office/crisis line directly if you have an inquiry or are in need of support. You can also email us directly at admin@falepasifika.org.nz.  We will endeavor to respond to you as soon as possible.

  • Main office line: 09 622 0572
  • Crisis Line direct dial: 09 622 0723
  • Free Crisis Line number: 0800 REFUGE or 0800 733843
  • Select option 1, then select option 2, then select option 7 for Fale Pasifika Women's Refuge

Referral

Website / App

Hours

9:00 AM to 5:00 PM.

Mon – Fri 9:00 AM – 5:00 PM

Our Crisis Line operates 24/7

Call 0800 REFUGE or 0800 733 843

Direct dial: 09 622 0572

www.falepasifikawomensrefuge.org.nz 

Public Holidays: Closed Labour Day (28 Oct), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun).

Languages Spoken

Niuean, Samoan, English, Māori, Tongan

Services Provided

Abuse and violence support

We provide 24/7 crisis support as well as our other family violence support services including Whānau Protect - providing victims of domestic/family violence with security alarms within their homes.

  • Education programmes
  • Information and support
  • Referral to specialist services
  • Support groups
  • Victim support

We provide 24/7 crisis support as well as our other family violence support services including Whānau Protect - providing victims of domestic/family violence with security alarms within their homes. 

Refuge

We offer safe and confidential residential housing in response to immediate high-risk women and children experiencing family violence.

We offer safe and confidential residential housing in response to immediate high-risk women and children experiencing family violence.

Advocacy

Our Community Service expands to Pasifika families within the Auckland community who are in need of advocacy support.

Our Community Service expands to Pasifika families within the Auckland community who are in need of advocacy support.

Pacific People
Transitional Housing

Transitional housing service offers temporary housing to all families (regardless of ethnicities) experiencing homelessness. To access this service you must be referred by MSD.

Transitional housing service offers temporary housing to all families (regardless of ethnicities) experiencing homelessness. To access this service you must be referred by MSD.

Additional Details

Face to face / Kanohi ki te Kanohi, Speak with women / wahine, Child / Tamariki friendly, Phone

Document Downloads

  • Referral form (PDF, 179.6 KB)

    Please use the referral form to refer anyone needing refuge support from Fale Pasifika Women's Refuge.

Region

Central Auckland

Contact Details

9:00 AM to 5:00 PM.

24/7 Crisis Line direct dial: 09 622 0723

24/7 Crisis Line free number: 0800 733 843 (0800 REFUGE) option 7

 

101 Station Road
Penrose
Auckland
Auckland 1061

Information about this location

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Get directions

Street Address

101 Station Road
Penrose
Auckland
Auckland 1061

Postal Address

PO Box 13112
Onehunga
AUCKLAND 1643

This page was last updated at 4:28PM on July 6, 2024. This information is reviewed and edited by Fale Pasifika Women's Refuge.