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Dunedin - South Otago > Community Health and Social Services >

Ōtepoti Dunedin Whānau Refuge

Refuge Service, Abuse and Violence Support

Today

Description

Ōtepoti Dunedin Whānau Refuge provides programmes and support for wāhine - women, tamariki - children and rangatahi - youth who are experiencing domestic violence.

We support a pathway to safety, regardless of ethnicity, gender identity or socio-economic circumstances.

Our services range from programmes, group and individual support, advocating for women within the justice system, with police, protection orders, schools and other social and government agencies.  We provide safe house refuge for women and whānau who are in crisis.  

If you are in immediate crisis due to domestic violence please call our 24/7 Crisis Line 0800 REFUGE

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke

How do I access this service?

Contact us

If you are in immediate crisis due to domestic violence please call our 24/7 Crisis Line 0800 REFUGE.

For all other enquiries, please contact us for non-judgemental support and guidance from our caring team of skilled professionals.

Referral

Make an appointment

Walk in

Charges

The service is free and confidential.

Fees and Charges Categorisation

Free

Hours

Mon – Fri 9:00 AM – 4:30 PM

If you are in immediate crisis please phone our crisis line 0800 733 843 (0800 REFUGE) 24/7

Public Holidays: Closed Waitangi Day (6 Feb), Otago Anniversary (25 Mar), Good Friday (29 Mar), Easter Sunday (31 Mar), Easter Monday (1 Apr), ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct).

Languages Spoken

Māori, English, Fiji Hindi

Services Provided

Abuse and violence support

Our services range from programmes, group and individual support, advocating for women within the justice system, with police, protection orders, schools and other social and government agencies.

  • Counselling
  • Education programmes
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Victim support

Our services range from programmes, group and individual support, advocating for women within the justice system, with police, protection orders, schools and other social and government agencies.

Refuge

We provide safe house refuge for women and whānau who are in crisis.

We provide safe house refuge for women and whānau who are in crisis.  

Advocacy
Pregnancy and parenting

Whānau support

  • Whānau support
Social work

Additional Details

Face to face / Kanohi ki te Kanohi, Speak with women / wahine, LGBTQIA+ friendly, Child / Tamariki friendly, Phone

Region

Dunedin - South Otago

Website

Contact Details

  • 24/7 CRISIS LINE

    0800 733 843 (0800 REFUGE)

21A Grosvenor Street
Kensington
Dunedin
Otago 9011

Information about this location

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Get directions

Street Address

21A Grosvenor Street
Kensington
Dunedin
Otago 9011

Postal Address

PO Box 2267
Dunedin

This page was last updated at 9:32AM on February 24, 2024. This information is reviewed and edited by Ōtepoti Dunedin Whānau Refuge.