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Southland > Community Health and Social Services >

Te Whare Hou Invercargill Women's Refuge

Refuge Service, Abuse and Violence Support

Today

9:00 AM to 4:00 PM.

Description

At Invercargill Women’s Refuge, we provide the support and information you need when you’re dealing with violence in your life.

Our vision is for all women and children to live free from domestic and family violence. The women we work with are from a range of ages, ethnicities, sexual orientations and socio-economic backgrounds.

Our services include:

  • Confidential, non judgmental support
  • 24 hour crisis line
  • Home and community visits
  • Support in isolated regions
  • 24/7 access to our safe houses
  • Advocacy when dealing with police, legal, court, WINZ, housing, doctors, immigration, schools and Oranga Tamariki
  • Referrals to counsellors, doctors, lawyers and other support services
  • Education and support groups for women and children about living free from violence
  • Information and presentations to community groups, schools and workplace as part of our Workplace Refuge training

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Need help now? If you need advice, guidance, or you may simply wish to talk you can call anytime. You can call our Crisis / Support Line 24 hours a day: 0800 REFUGE (0800 733 843) or (03) 218 9790

Make an appointment

Referral

Walk in

Charges

Our services are free of charge.

Fees and Charges Categorisation

Free

Hours

9:00 AM to 4:00 PM.

Mon – Fri 9:00 AM – 4:00 PM

Staff may be out of office during above times but we will provide information on our door as to how to contact us.

Our Crisis line operates 24/7. Call (03) 218 9790 or 0800REFUGE (0800 733 843)

Languages Spoken

English

Services Provided

Abuse and violence support

We provide confidential, non judgmental support, 24 hour crisis line support, and education and support groups for women and children about living free from violence.

  • Counselling
  • Education programmes
  • Family violence intervention
  • Information and support
  • Referral to specialist services

We provide confidential, non judgmental support, 24 hour crisis line support, and education and support groups for women and children about living free from violence.

Advocacy

We can provide advocacy when dealing with police, legal, court, WINZ, housing, doctors, immigration, schools and Oranga Tamariki and support you with referrals to counsellors, doctors, lawyers and other support services

We can provide advocacy when dealing with police, legal, court, WINZ, housing, doctors, immigration, schools and Oranga Tamariki and support you with referrals to counsellors, doctors, lawyers and other support services

Refuge

24/7 access to our safe houses, when necessary

24/7 access to our safe houses, when necessary

Elder abuse

Additional Details

Face to face / Kanohi ki te Kanohi, Speak with women / wahine, Child / Tamariki friendly, Phone, LGBTQIA+ friendly

Region

Southland

Contact Details

9:00 AM to 4:00 PM.

24/7 Crisis line
(03) 218 9790 or 0800 733 843 (0800REFUGE)

Facebook

Office
142 Tramway Road
Strathern
Invercargill
Southland 9812

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Street Address

Office
142 Tramway Road
Strathern
Invercargill
Southland 9812

Postal Address

PO Box 1117
Invercargill 9840

This page was last updated at 1:21PM on January 15, 2024. This information is reviewed and edited by Te Whare Hou Invercargill Women's Refuge.