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Hawkes Bay > Community Health and Social Services >

Te Whare Whānau Pūrotu - Māori Women’s Refuge

Refuge Service, Abuse and Violence Support, Kaupapa Māori

Today

12:00 AM to 12:00 AM.

Description

Te Whare Whānau Pūrotu Inc is a not-for-profit organisation dedicated to supporting our Wāhine, Tamariki and Whānau to live violence-free in Te-Matau-a-Māui, Hawke's Bay.

We are here to help you understand what you are experiencing and to support you to live a life free from violence and abuse. We provide confidential services that are tailored to your needs. 

Our services include:

Crisis and Support Line: We offer a phone service 24/7. Call us any time for information and support.

Advocacy and Support: Our advocates are trained in many areas and can inform you of your legal rights, your financial rights, and your right to live a lifestyle free of violence and abuse. Our advocates can help you arrange appointments with Lawyers, Doctors, Police, Work and Income or any other agency that best suits your needs. 

Safe House: Whether on your own or with children, we provide Safe House services for women who would otherwise be in danger of harm, due to family violence. 

Whānau Protect: National Home Safety Service. Supports high-risk victims of family violence to continue living in their own homes. The service provides practical safety improvements to help keep offenders away from the property until the police arrive. The service also includes the installation of a monitored security alarm for six months.

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke

How do I access this service?

Contact us

You can phone or email us anytime for advice, support, or to talk about our services.

Charges

No fees apply

Fees and Charges Categorisation

Free

Hours

12:00 AM to 12:00 AM.

Mon – Sun midnight – midnight

You can reach us by calling our Crisis / Support Line and following the prompts, 24 hours a day on 0800 REFUGE (0800 733 843). 
Our phone lines are always open.

Office hours:

Monday to Friday: 8am - 4pm

Public Holidays: Open on all public holidays.

Services Provided

Abuse and violence support

We are here to help you understand what you are experiencing and to support you to live a life free from violence and abuse. We provide confidential services that are tailored to your needs including a 24/7 crisis and support line. We also provide the Whānau Protect home safety service.

  • Family violence intervention
  • Information and support
  • Referral to specialist services

We are here to help you understand what you are experiencing and to support you to live a life free from violence and abuse. We provide confidential services that are tailored to your needs including a 24/7 crisis and support line. We also provide the Whānau Protect home safety service.

Advocacy

Our advocates are trained in many areas and can inform you of your legal rights, your financial rights, and your right to live a lifestyle free of violence and abuse. We have advocates who can help you arrange appointments with Lawyers, Doctors, Police, Work and Income or any other agency that best suits your needs.

Our advocates are trained in many areas and can inform you of your legal rights, your financial rights, and your right to live a lifestyle free of violence and abuse. We have advocates who can help you arrange appointments with Lawyers, Doctors, Police, Work and Income or any other agency that best suits your needs.

Kaupapa Māori

We are a kaupapa Māori Whare that support predominantly Māori however, we will still support all ethnicities provided that they are willing to share a kaupapa Māori space.

We are a kaupapa Māori Whare that support predominantly Māori however, we will still support all ethnicities provided that they are willing to share a kaupapa Māori space.

Refuge

Whether on your own or with children, we provide Safe House services for women who would otherwise be in danger of harm, due to family violence.

Whether on your own or with children, we provide Safe House services for women who would otherwise be in danger of harm, due to family violence. 

Additional Details

Face to face / Kanohi ki te Kanohi, Speak with women / wahine, Child / Tamariki friendly, Phone, LGBTQIA+ friendly

Region

Hawkes Bay

Contact Details

12:00 AM to 12:00 AM.

Call the Crisis Support Line 24/7: 0800 REFUGE (0800 733 843). 

The Tower
Level 1 - Office 2
215 Railway Road
Hastings
Hawke's Bay 4122

Information about this location

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Get directions

Street Address

The Tower
Level 1 - Office 2
215 Railway Road
Hastings
Hawke's Bay 4122

Postal Address

PO Box 2054
Hastings

This page was last updated at 12:56PM on February 12, 2024. This information is reviewed and edited by Te Whare Whānau Pūrotu - Māori Women’s Refuge.