?

Northland > Community Health and Social Services >

Whare Timatatanga Hou Ora - Kaitaia Women's Refuge

Refuge Service, Abuse and Violence Support, Kaupapa Māori

Today

9:00 AM to 5:00 PM.

Description

At Whare Timatatanga Hou Ora, we provide support and advocacy for women and children who are victims of physical, mental, spiritual, financial, sexual abuse and violence. Our services cover the far north region from Umawera in the South to the top of the North Island (the Cape). Kaeo in the East to Mitimiti in the West. 

Our services include:

  • 24/7 Crisis line support
  • Confidential, non judgemental support
  • Safe house accommodation
  • Advocacy services (when dealing with police, legal, court, WINZ, housing, doctors,  schools and Oranga Tamariki and other service providers
  • Domestic violence education
  • Community services
  • Outreach services
  • Assessment and referral advice to consellors, doctors, lawyers and other support services
  • Womens domestic violence support and education programme 

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Need help now? Call us for information, advice and support about domestic violence as well as (24/7) help in a crisis. Crisis Line: 0800REFUGE (0800 733 843)

Referral

Our referrals come from the Police, Oranga Tamariki, WINZ, the health sector, victim support, Iwi service providers, other refuges and self-referrals, friends and family 

Make an appointment

Walk in

Website / App

Charges

Our service is free and confidential.

Fees and Charges Categorisation

Free

Hours

9:00 AM to 5:00 PM.

Mon – Fri 9:00 AM – 5:00 PM
Sat – Sun midnight – midnight

Our crisis line operates 24 hours a day, 7 days a week:   Call 09 408 2946 or 0800 REFUGE (0800 733 843)

Our office hours are Monday - Friday 9am - 5pm

Languages Spoken

English

Services Provided

Abuse and violence support

We provide 24/7 crisis line support, confidential and non-judgemental support, community/outreach services and domestic violence education

  • Education programmes
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Support groups
  • Victim support

We provide 24/7 crisis line support, confidential and non-judgemental support, community/outreach services and domestic violence education

Refuge

Safe house accommodation

Safe house accommodation

Advocacy

Advocacy services (when dealing with police, legal, court, WINZ, housing, doctors, schools and Oranga Tamariki and other service providers)

Advocacy services (when dealing with police, legal, court, WINZ, housing, doctors,  schools and Oranga Tamariki and other service providers)

Kaupapa Māori

We are a Kaupapa Maori Refuge. However, since our sister refuges are over an hour away, we accept clients of any ethnicity. Our sister refuges are Mid North Women's Refuge (1hr 15mins away), Tryphina House (2hr 30mins away) and Te Puna O Te Aroha (2hr 30mins away).

We are a Kaupapa Māori Refuge. However, since our sister refuges are over an hour away, we accept clients of any ethnicity. Our sister refuges are Mid North Women's Refuge (1hr 15mins away), Tryphina House (2hr 30mins away) and Te Puna O Te Aroha (2hr 30mins away).

Elder abuse

Disability Assistance

Wheelchair access

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, Speak with women / wahine, Child / Tamariki friendly

Region

Northland

Contact Details

9:00 AM to 5:00 PM.

24/7 Crisis Line:
Free call from mobile phones and landlines 0800REFUGE (0800 733 843)

Facebook

249 Commerce Street
Kaitaia
Northland 0410

Information about this location

View on Google Maps

Get directions

Street Address

249 Commerce Street
Kaitaia
Northland 0410

Postal Address

PO Box 598
Kaitaia 0441

This page was last updated at 9:24AM on February 19, 2024. This information is reviewed and edited by Whare Timatatanga Hou Ora - Kaitaia Women's Refuge.