Whanganui > Community Health and Social Services >
Women's Refuge Whanganui - Te Piringa Puna Wāhine
Refuge Service, Abuse and Violence Support
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Description
Our Refuge Services provide support and advocacy for women and children who are experiencing family violence. We operate a community office, safe house and 24/7 crisis line. Our office is open from 9am until 4:00pm every working day. Our 24/7 Crisis Line is operational 24 hours per day/ 7 days per week.
We are here to provide confidential services that are tailored to your needs. Should you, or someone you know, need support, advice or general information you are welcome to make contact with one of our Advocates.
We can provide crisis intervention through:
- Emergency safe housing for you and your children
- Information on legal issues
- Safety planning
- Referrals to other support agencies
Our advocates provide support to women and children who do not enter refuge including:
- On-going support and assistance to women after they leave refuge
- Community visits where safe
- Confidential, non judgmental support
- Advocacy when dealing with police, legal, court, WINZ, housing, doctors, immigration, schools and Oranga Tamariki
- Referrals to counsellors, doctors, lawyers and other support services
We also offer:
Whānau Protect - The National Home Safety Service - Whānau Protect, is available to victims of family violence who are at high risk of repeat family violence that is likely to cause serious physical injury or death
Ages
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke
How do I access this service?
Contact us
Day time hours: 06 344 2204
24/7 Crisis Line: 0800 733 843
Referral
Please email advocate@refugewhanganui.org.nz with any referral enquiries.
Make an appointment
Please email advocate@refugewhanganui.org.nz with any referral enquiries.
Website / App
Walk in
Our office at 40 Ingestre Street, Whanganui, is open between 9am and 4pm Monday to Friday.
Fees and Charges Categorisation
Free
Fees and Charges Description
No charges for our services
Hours
| Mon – Fri | 9:00 AM – 4:00 PM |
|---|
Call the Crisis Support Line 24/7 on 0800 REFUGE (0800 733 843)
Office hours
| Monday - Friday | 9:00AM - 4:00PM |
Public Holidays: Closed ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr).
Services Provided
Counselling, Family violence intervention, Information and support, Referral to specialist services, Victim support
Counselling, Family violence intervention, Information and support, Referral to specialist services, Victim support
- Counselling
- Family violence intervention
- Information and support
- Referral to specialist services
- Victim support
Referral for budgeting
Referral for budgeting
Referral for budgeting
Referral for protection and parenting orders Occupation and furniture orders
Referral for protection and parenting orders Occupation and furniture orders
Referral for protection and parenting orders
Occupation and furniture orders
Support and counselling
Support and counselling
- Support and counselling
Additional Details
Face to face / Kanohi ki te Kanohi, Speak with women / wahine, LGBTQIA+ friendly
Region
Whanganui
Website
Contact Details
40 Ingestre Street, Whanganui
Whanganui
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Phone
(06) 344 2204
Email
Website
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Referral emails
whakarongorau@refugewhanganui.org.nz
24/7 Crisis Line: 0800 REFUGE (0800 733 843)
40 Ingestre Street
Whanganui 4500
Street Address
40 Ingestre Street
Whanganui 4500
Postal Address
PO Box 4312
Whanganui 4541
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This page was last updated at 4:32PM on April 22, 2024. This information is reviewed and edited by Women's Refuge Whanganui - Te Piringa Puna Wāhine.