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West Auckland > Community Health and Social Services >

Family Action

Sexual Harm Service, Abuse and Violence Support, Refuge, Social

Today

8:30 AM to 5:00 PM.

Description

Family Action provides crisis support and counselling for those affected by family and sexual violence, abuse or trauma.

Call 0800 326 327

Office Open Monday to Friday 8.30am to 5.00pm

Ages: 5+

Region: West Auckland

Description:

Family Action specialises in providing free and confidential support for survivors of sexual harm and family harm in West Auckland.

Family Harm Crisis support: We provide support to women, and youth who have experienced family harm, including safety planning, advocacy, support with Police and further referrral options. We also provide refuge for women and their children. 

Sexual Harm Crisis Support: We provide immediate assistance following sexual assault whether it has happened recently or in the past. We offer counselling, information, support with Police interventions, medical consultation and further referral options.

Counselling: For women, family, youth and children affected by sexual and family violence and trauma.

ACC Sensitive Claims supplier.

See the Family Action website for more information.

FREE services:  Sexual Harm Crisis Response, ACC Sensitive Claims counselling, Ministry of Justice Safety Programmes and Outreach service.  There may be a charge for other services, but these are negotiable.

How to Access:

We have an open referral system. You are welcome to call and we can discuss your needs with you.

Call 0800 326 327

Email office@familyaction.org.nz

Access our referral form here.

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

We provide a caring confidential place to talk about issues that affect relationships, family & sexual violence, abuse and anger issues for children and young people.

Referral

Access our referral form here. We have an open referral system. You are welcome to call us on 0800 326 327 or email office@familyaction.org.nz 

Walk in

Website / App

Fees and Charges Categorisation

Free

Hours

8:30 AM to 5:00 PM.

Mon – Fri 8:30 AM – 5:00 PM

We operate a 24 hour Crisis Support line for Sexual Harm.

Phone 0800 326 327.

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (29 Mar), Easter Sunday (31 Mar), Easter Monday (1 Apr), ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan).

Languages Spoken

English, Chinese, Fiji Hindi, Hindi, Spanish

Services Provided

Sexual harm victims/survivors - Do you need help and support?

We provide immediate assistance following sexual assault whether it has happened recently or in the past. We offer counselling, information, support with Police interventions, medical consultation and further referral options. ACC Sensitive Claims supplier.

  • Immediate help
  • Support and counselling

We provide immediate assistance following sexual assault whether it has happened recently or in the past. We offer counselling, information, support with Police interventions, medical consultation and further referral options.

ACC Sensitive Claims supplier.

Abuse and violence support

Family Action Family Harm team supports people who are experiencing family violence. Family Action provides a caring and confidential place where you can talk about issues in your relationship and the violence or abuse that you are experiencing or have experienced. No appointment is needed. We can provide: A safe place where you can explore your options Women’s Refuge Safety plans and options Crisis counselling and intervention services Information about protection and custody issues Support with your Victim Impact Statement Court Advocacy Referral to relevant services Ongoing support Telephone support and advice Counselling: for women, family, youth and children affected by sexual and family violence and trauma.

  • Counselling
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Victim support

Family Action Family Harm team supports people who are experiencing family violence. Family Action provides a caring and confidential place where you can talk about issues in your relationship and the violence or abuse that you are experiencing or have experienced. No appointment is needed.

We can provide:

  • A safe place where you can explore your options
  • Women’s Refuge
  • Safety plans and options
  • Crisis counselling and intervention services
  • Information about protection and custody issues
  • Support with your Victim Impact Statement
  • Court Advocacy
  • Referral to relevant services
  • Ongoing support
  • Telephone support and advice

Counselling: for women, family, youth and children affected by sexual and family violence and trauma.

Stopping violence services

Programmes for young men and women seeking to break the cycle of violence and abuse.

Programmes for young men and women seeking to break the cycle of violence and abuse.

Youth Programmes

We offer a range of counselling, indivudual support and group programmes for young people that are tailored to their needs. Our programmes are designed to help rangatahi develop long term positive relationships within their community, their families and themselves.

  • Life skills

We offer a range of counselling, indivudual support and group programmes for young people that are tailored to their needs. Our programmes are designed to help rangatahi develop long term positive relationships within their community, their families and themselves. 

Social work
Refuge
Social services crisis assessment

Disability Assistance

Wheelchair access, Support to make decisions, Quiet, low sensory environment, A longer appointment time, Assistance to move around

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, LGBTQIA+ friendly, Speak with women / wahine, Child / Tamariki friendly

Region

West Auckland

Contact Details

8:30 AM to 5:00 PM.

2/197 Universal Drive
Lincoln
Auckland 0610

Information about this location

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Get directions

Street Address

2/197 Universal Drive
Lincoln
Auckland 0610

Postal Address

PO Box 21593
Henderson
Auckland 0650

This page was last updated at 3:22PM on February 9, 2024. This information is reviewed and edited by Family Action.