South Canterbury, Waitaki > Community Health and Social Services >

Mid-South Island STAR Centre

Sexual Harm Service


12:00 AM to 12:00 AM.


24/7 Crisis response service, support for specialist medical forensic examinations and counselling referral support for those affected by recent or historic sexual abuse.

Call 24-hours 7-days 0800 00 7750 

Age: Children & Adults - Male and female

Region: Timaru, Waimate, Mackenzie and Waitaki Districts


STAR (Sexual, Trauma, Abuse, Recovery) offers immediate crisis help 7-days a week for confidential advice, information and advocacy support to those who have experienced sexual harm, including support for their whānau.  

Specialist Support Services include:

  • 24/7 sensitive care and assistance in a crisis
  • Advocacy and support
  • Assistance with Police interviews
  • Support with forensic medical examinations 
  • Sexual abuse assessment 
  • Support with follow-up medical examinations if required

Advocacy support services include:

  • Face-to-face or remote crisis support during or immediately following a crisis
  • Face-to-face support sessions to provide information and coping mechanisms
  • Referral to other support providers that will best meet the survivor's needs, including ACC Sensitive Claims

Crisis Social Support services include:

  • Support and assistance with practical matters during the crisis period
  • Accessing Work & Income support
  • Help with temporary emergency accommodation and basic necessities

Translators can be available on request via external support agencies

All our services are FREE

How to Access:

The STAR Centre is operated by Mid-South Island Women's Refuge & Family Safety Services

In an emergency dial 111

Local CRISIS LINE and office 0800 00 77 50 or (03) 684 8280 

Office: (03) 684 8280

Email office@scwr.co.nz


Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us, Make an appointment, Referral, Walk in

Fees and Charges Categorisation



12:00 AM to 12:00 AM.

Mon – Sun midnight – midnight

Crisis line operates 24/7 including Public Holidays

Office Hours:

Mon - Fri  8:30AM - 4:30PM

Office is closed Public Holidays

Public Holidays: Open on all public holidays.

Languages Spoken


Services Provided

Sexual harm victims/survivors - Do you need help and support?

Immediate help, Support and counselling

  • Immediate help
  • Support and counselling
Abuse and violence support

Education programmes, Information and support, Victim support

  • Education programmes
  • Information and support
  • Victim support
Social work

Disability Assistance

Assistance to move around

Additional Details

Phone, LGBTQIA+ friendly, Child / Tamariki friendly, Face to face / Kanohi ki te Kanohi


South Canterbury, Waitaki

Contact Details

12:00 AM to 12:00 AM.

Office: (03) 684 8280
24/7 Crisis Line  0800 00 77 50

12 Sarah Street
Timaru Central
Canterbury 7910

Information about this location

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Street Address

12 Sarah Street
Timaru Central
Canterbury 7910

Postal Address

P O Box 783,
Timaru 7940

This page was last updated at 4:50PM on March 6, 2024. This information is reviewed and edited by Mid-South Island STAR Centre.