Canterbury > Community Health and Social Services >


Sexual Harm Service



Counselling services for children, youth and adult victims/survivors of sexual violence and related trauma.

Age: Children, Youth, Adults, Family/Whānau (all ages and genders)

Region: Christchurch


START provides recovery support counselling and information in a safe-space for anyone who has experienced sexual violence at any time in their lives. We help to address the psychological and emotional harm impacts on the victim/survivor.  We offer information and support for the victim's family/whānau and the wider community regarding sexual abuse. 

We are an ACC Sensitive Claims provider and if eligible for this, all face-to-face counselling is FREE. Phone and face-to-face consultations, including family/whānau support are also FREE. If ineligible for ACC counselling cover, costs can be negotiated.

How to Access:

For counselling and support following sexual violence call (03) 355 4414 or fill out a referral form from the website and START will consider how best to respond.  

For an Adult referral form click here.  No formal police reports are required.

For a Child and Adolescent referral see specific criteria here

Consultations and Education

We provide consultations and education regarding sexual violence. START provides low cost workshops, seminars and courses relating to Child, Youth and/or Adult Sexual Violence which are  tailored to community groups, social service agencies, other professionals and school communities.

How to Access:

Visit our website here to send an enquiry or for more information.

Call (03) 355 4414

Email admin@starthealing.org


START employs trained, qualified and experienced clinicians to undertake its clinical work.


Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Phone 03 3554414




Make an appointment


FREE Counselling where ACC eligible, otherwise fees by negotiation.

FREE Consultations by phone or face-to-face.

Education prices by negotiation.

Fees and Charges Categorisation

Free, Discounts available, Fees apply


Mon 9:00 AM – 6:00 PM
Tue – Fri 9:00 AM – 5:00 PM

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (29 Mar), Easter Sunday (31 Mar), Easter Monday (1 Apr), ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Canterbury Anniversary (15 Nov).

Languages Spoken


Services Provided

Sexual harm victims/survivors - Do you need help and support?

Support and counselling, Groups and programmes

  • Support and counselling
  • Groups and programmes
Sexual harm victims/survivors - Do you need ACC counselling?
Sexual harm - training, education, workforce development

Disability Assistance

Wheelchair access, Wheelchair accessible toilet, Mobility parking space, Quiet, low sensory environment, A longer appointment time, Support to make decisions, Assistance to move around, More space to move around

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, Online / virtual / app, Speak with women / wahine, Speak with men / tane, Child / Tamariki friendly, LGBTQIA+ friendly

Public Transport

Nearest bus stop is by Mairehau High School, approx 12-15 minute walk





Contact Details

18 Queenswood Gardens
Canterbury 8052

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Street Address

18 Queenswood Gardens
Canterbury 8052

Postal Address

18 Queenswood Gardens
Christchurch 8052

This page was last updated at 1:38PM on July 26, 2023. This information is reviewed and edited by START.