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Te Puna Oranga

Sexual Harm Service, Abuse and Violence Support, Kaupapa Māori, Social

Today

9:00 AM to 5:00 PM.

Description

We provide Kaupapa Māori individual & whānau services, including immediate 24/7 sexual violence crisis response and family harm support for individuals and whānau.

Ko Nga Whānau, Nga Puna Oranga (Whānau are the spring, of their own well-being)

What: Whānau crisis line 0800 222 042

Age: All ages - Tamariki, Rangatahi, Pakeke (wahine/tāne), Kaumātua

Region: Christchurch, Canterbury

Description:

  • 24 hour phone manaaki, someone to kōrero with who will whakarongo in a safe and confidential manner, for both wahine and tāne
  • Practical tautoko for whānau to understand options and processes following sexual harm
  • Further options of support 
  • Practical tautoko for those who have experienced or witnessed family harm
  • Manaaki if you need referring to specialist doctors for sexual abuse, Police and Court
  • Prevention kōrero, tautoko and information stopping sexual harm before it starts
  • Offer whānau mediation

How to Access:

  • Call us (24/7) on 0800 222 042
  • Individual or whānau referrals
  • Refer to address for further information

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Please contact us for non-judgemental support and advice from our caring team of skilled kaimahi.

Referral

Please either give us a call on the office number or send us an email and we can help you with the process.  

Walk in

Feel free to walk in and visit us to either fill out a referral form or to talk to us about the services we offer our Māori whānau. 

Website / App

Facebook

Charges

No fees apply.

Fees and Charges Categorisation

Free

Hours

9:00 AM to 5:00 PM.

Mon – Fri 9:00 AM – 5:00 PM

Office is closed public holidays.

Whānau crisis line operates 24 hours, 7 days a week, including public holidays.

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (29 Mar), Easter Sunday (31 Mar), Easter Monday (1 Apr), ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Canterbury Anniversary (15 Nov).

Languages Spoken

English, Māori

Services Provided

Sexual harm victims/survivors - Do you need help and support?

If you or someone you know are in need of immediate tautoko please contact us.

  • Immediate help
  • Kaupapa Māori
  • Support and counselling
  • Groups and programmes

If you or someone you know are in need of immediate tautoko please contact us. 

Harmful sexual behaviour
Sexual harm - Kaupapa Māori services
Sexual harm - training, education, workforce development
Abuse and violence support

We provide a wide range of services to support individuals and whanau affected by sexual violence and family harm.

  • Counselling
  • Education programmes
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Supervised contact
  • Victim support

We provide a wide range of services to support individuals and whānau affected by sexual violence and family harm.

Advocacy
Education and training
Social work
Kaupapa Māori
Stopping violence services

We run mana enhancing education programmes for wahine.

We run mana enhancing education programmes for wahine.

Elder abuse

We provide support services for our kaumatua in the community.

We provide support services for our kaumātua in the community.

Prevention Services
Social services crisis assessment

Disability Assistance

Wheelchair access, Quiet, low sensory environment, A longer appointment time, Support to make decisions, More space to move around

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, Online / virtual / app, Speak with women / wahine, Child / Tamariki friendly, LGBTQIA+ friendly

Region

Canterbury

Contact Details

9:00 AM to 5:00 PM.

687 Worcester Street
Linwood
Christchurch
Canterbury 8062

Information about this location

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Get directions

Street Address

687 Worcester Street
Linwood
Christchurch
Canterbury 8062

Postal Address

PO Box 24239
City East, Christchurch

This page was last updated at 1:58PM on February 13, 2024. This information is reviewed and edited by Te Puna Oranga.